My husband and our son picked this place to celebrate ours sons first birthday. We drive over 13 hrs from NY to get to Myrtle Beach only to be able to enjoy one day and hear that due to the incoming hurricane Mathew that we had to evacuate.
My parents and brother also came to town for this trip and the places they were staying at reached out to them about making sure they had heard the news and to plan accordingly. They both received refunds for the time they couldn't stay (without even having to ask!).
These owners did not contact me...in fact I sent a text letting them know we were leaving and hours later finally received a response. I then nicely asked about the possibility of getting a partial refund and was not texted back at all.
I later emailed with one of the owners and was only offered a discount if I stayed in the future...lame! Why would I stay here again knowing that they wouldn't be willing to help us out? The hurricane was completely out of our control and cost us more money to change our travel plans. Most companies and kind human beings work with someone in a situation like this.
Very disappointed with the lack of responses and regard for us in this situation!
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This property was lovely! Very homey and comfortable. The owners obviously put a lot of thought into providing the things their guests might need. The area was reasonably quiet and the beach was never super crowded. We'll definitely be back again!
Wonderful location and minutes to the beach. Townhouse is clean and just as you see pictured on VBRO. All amenities that you could want. Neighbors in the complex are friendly and it is a quiet area. We enjoyed our stay very much and look forward to returning next spring. The owners are very pleasant and accommodating.
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