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Reviews (1,763)
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All reviewsembassy suitesbrighton towerwest hyde parknorth hamptonbedroom villawater parkgated communityshuttle servicetennis courtsfitness centerocean viewfamily vacationfull kitchenthree bedroomwasher dryerlazy riverbeach access
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Reviewed May 21, 2012

My family stayed in a 1 bedroom villa, in richmond park. It was clean with the exception of the housekeeping, we had a huge stain on the comforter which made us question the cleaniness. We still had crumbs in the kitchen from the prior tenant and they never came to clean on our 2nd day of our stay and at 4pm we were told they left already. After an argument with the front desk we did have someone come give us fresh towels and make the bed. Villa itself was upkept and very spacious. We met the owners of our condo and their biggest complaint is the housekeeping. For a Hilton property, you would expect more from the the service.
Villas are a short drive on property to the beach, parking is scarce. Waterpark was nice for our 7 year old and there is a huge indoor pool we used.
Food at the Embassy was expensive, pool side grill was expensive too but you got alot of food.
Beach was a short walk from the hotels, we didnt go there because it was too cold to get into the water.
Overall we would return again but most likely stay at one of the hotels(Brighton, Embassy) on the beach and closer to the waterpark. I think the villas are nicer but it was a pain to drive to the beach/waterpark and try to find parking.

  • Stayed: May 2012, traveled with family
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Thank Harbins2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2012

This is a great resort. It has everything that a family could want. We stayed in one of the two bedroom, ground level villas at the resort. Villa was laid out nicely. There were a couple of negatives with the place though. The carpets had several stains and the villa above us was loud. You could hear every step and the sliding glass door was very loud. Other than that the place is great. The staff was very nice to us and took great care of us. The place was packed on the weekend and seemed to be a bit on the party side. Calmed down during the week.

  • Stayed: May 2012, traveled with family
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1  Thank lightbulb_1288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

We stayed here this past weekend and found the staff very helpful, the room while small in the bedroom area had a huge bathroom. Very clean and nice carpeting. Pretty good view from oceanview room. I would readily stay here again.

Room Tip: Brighton Building we stayed on the 18th floor last room on the right. You have a prodminate view of Apache pier, maybe not the ideal, but leave the door open and you may hear the band.
  • Stayed: May 2012, traveled as a couple
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Thank Tkern70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Stayed in a condo while attending a conference at the Embassy Suites. Room was nicely decorated and spacious. Cleanliness and linens were ok at best. Overall nice and would consider going back with family. Boardwalk, beach & pool were great for families and couples.

Room Tip: Ask for a condo with ocean view
  • Stayed: April 2012, traveled on business
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Thank cubusinesstraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2012

We stayed here for 4 days and had a great stay. Its located by many places to shop and dine and there is a really nice pier just down the way for fishing and or just sitting and thinking awhile. We will be back next year for sure.

  • Stayed: March 2012
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1  Thank BigDinNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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