I'm a long time owner of one of the oceanfront condos in the rental program. I, like many other owners, strive to keep the condo in excellent shape. However, when I stay in my unit I have to live with the services provided by Kingston Plantation - and they are no less than awful. When we arrived in our condo this afternoon I discovered that housekeeping had made our king size bed with a full size blanket. It didn't even reach from one side of the bed to the other. The sheets are not king but queen so they don't quite fit the bed and the foot of the bed has an area not covered by the sheet. We often discover we have 12 extra pillows stashed in the closets but not a single extra blanket. Spots on the furniture or carpet are simply ignored by housekeeping as are broken items such as door latches or loose faucet handles.
Kingston Plantation really needs to provide guests paying hundreds of dollars a night with a top quality product instead of the low quality product being provided. If housekeeping services were as good as most Hilton properties then I'd rate the condos as excellent.More
- Free Wifi
- Free Parking