Overall, this is a good Marriott facility that is somewhat marred by the inconsistent service and lacking management both of which we experienced while there.
First, the positives: The location here is wonderful at the very northern part of Myrtle Beach. Thus, you are never far away from anything, yet you are comfortably away from all the hustle and bustle of MB. This property is located in a nicer, more residential area of MB with a Marriott Hotel directly to the south of it. The resort itself is mid size and the grounds are sprawling and lush. The pools are very nice and of good size and maintenance. The new area ("woodsy pool", etc.) is just a short walk away and is nice enough that it keeps the crowd balanced between the ocean front pools and this area (which, contrary to the previous post, does indeed have a small water slide which is nice for kids and adults. You could actually eat on site and the Marriott restaurant next door your entire stay and never leave the premises...although you may quickly grow tired of Pizza Hut and pub grub. The condos themselves are nicely appointed and spacious, although we stayed in the Starfish building yet did not have a hot tub/jacuzzi tub that others have mentioned on here. The views from the Starfish building are good, although you won't see much up and down of the beach if you are centrally located (as we were).
The negatives: As nice as the amenities are here, the service should be much better at this price point. Staff attitudes range from outstanding and friendly (the bar/grill waitress) to rude and hostile (the evening shift at the conveinence store/Pizza Hut and the evening shift pool maintenance team). I actually witnessed one of the evening shift conveinence store/Pizza Hut/grill workers eating out of the fry pan in the back! Not sure the Health Dept. would appreciate that. As for the wristbands they give you here for the pool area? Well, forget them....nobody is checking them anyway. I overheard two guys talking about how they were staying at a nearby condo, but walk over here to the Marriott to use their pools. Nice, huh, especially considering what you are paying for exclusive use of the pools. Forget the dreaded "towel saving" rules as well, as no one removes any towels until the end of the day. Thus, unless you want to wake your toddlers up and be out by the pool by 9:00am forget getting a chair. Also, you'll find plenty of ball playing in the pool (strictly prohibited by the surrounding signs) and loud cursing. Not exactly condusive of a family environment. Nice enforcement of the rules there Marriott management team!
Outside of what the resort can control, the beach is not the cleanest you'll find, although it was never very crowded. Marriott is non-smoking...but you'll find plenty of cig butts and cigar junk all over the place. Nowhere nearly as clean as the beach that we stayed at last year (Corolla, NC).
I suppose I would recommend this place...if only for the amenities for the kids. However, the service and management are very lacking. I expected better service at this price point.
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- Also Known As:
- Marriott`s Oceanwatch Villas At Grande Dunes Hotel Myrtle Beach
- Marriotts Myrtle Beach
- Marriotts Oceanwatch Hotel
- Marriott Myrtle Beach