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Compass Cove Oceanfront Resort
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Reviews (4,551)
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All reviewspinnacle buildingcrows nestlazy riversrose restauranttiki hutocean frontwater slidesfree dvd rentalsbreakfast buffetacross the streetparking garageoff seasonbedroom condoindoor and outdoor poolsfamily vacationrecommend this resortrooms were very clean
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Reviewed October 26, 2013

Our yearly September trip was delayed to October this year. The reservations staff and manager were very helpful and accomodating to my phone calls and requests and made the whole experience of changing dates pleasurable and easy. We stayed in the Pinnacle this year instead of the Mariner building but were not disappointed. The room and building was every bit as clean, the staff was friendly. Every staff member you passed looked you in the eye, smiled and said hello as they held the door for you. It made us feel welcome and as though we were all family. What a welcome to experience.

We enjoyed our included breakfasts in the Compass Rose and as in previous years, Jennifer immediately recognised us and greeted us. Jennifer is a jewel and you're lucky to have her.

We enjoyed the free movie rental machine in the lobby. During a quiet evening we were able to kick back and enjoy an couple of movies. That's a nice feature you added.

Check in and out was a breeze and it really helped to have extra staff on the second counter to keep the line moving. Staff was knowledgeable and was acknowledging returning guests and were fully explaining the features of the resort to the first timers. No one was being cut short due to waiting guests in line.

Internet was hard to get a good signal at times and almost impossible on the weekend when the resort was full compared to the Mariner building. Please up grade the Pinnacles internet to the same level as the Mariner.

We've been staying yearly since 2008 and sometimes twice in a few years. We will definately be returning in 2014. Wouldn't consider any other location.

Room Tip: Always ask for oceanfront floor 10 or above for a great view.
  • Stayed: October 2013, traveled as a couple
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12  Thank dbusguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this reviewResponded October 27, 2013

Dear dbusguy,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your most recent stay with us and we appreciate your continued patronage. We are also excited to see that Jennifer in the Compass Rose was able to make your stay more enjoyable! The free DVD NOW rentals have been a great added amenity this year especially when the weather is less than ideal. We look forward to continuing to serve you and yours for years to come. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013 via mobile

We stayed in the Pinnacle Building. From the awesome staff at check in (Clarissa I believe) to the beautiful clean room our stay was wonderful. The pools were warm,the elevators were fast, and there was plenty to do. Extra touches such as staff calling the room to see if we needed anything has won this resort repeat customers! We will definitely see you next year!! Thank you!

Stayed: October 2013, traveled with family
8  Thank Kesling92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this reviewResponded October 27, 2013

Dear Kesling92,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you loved your stay with us and that Clarissa was able to leave a lasting impression with you! We look forward to becoming your first choice destination when you visit the Myrtle Beach area. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

We make the trek from Toronto to Myrtle Beach every year, usually in Sept, although this year it was in October. We stay at Compass Cove every year, and it's always great, but this year I noticed several improvements. The front desk opened up an extra section so that they can check in guests more quickly. It's the shortest wait we've ever had to check in. The staff is noticeably more friendly. Every single staff member I passed, never hesitated to say hello, or hold a door open. The poolside lounge chairs are new, and the landscaping is impressive. The fountain is gone from the front parking area which makes it much easier to unload luggage and bring it in the front door of the lobby. One of the bedside lamps was not working when we arrived. One phone call, and it was fixed by the time we returned from dinner. The Compass Rose, as usual, gave us excellent, friendly service every morning, even though I'm not at my best before I've had a couple of cups of coffee! The free dvd rental service for guests was a welcome addition. We had a couple of rainy days which were perfect for catching up on a couple of movies we hadn't seen. The only problem I have is with the wifi signal strength in the Pinnacle building. We usually stay in the 2 bedroom suite in the Mariner building and the wifi signal there is strong and constant. But during this stay, we were in the Pinnacle, since it was just the 2 of us, and the wifi signal was significantly weak. On the weekends when the hotel was full, the signal strength was almost non existent. Very disappointing, since I needed to keep in touch with my son and daughter in law, back in Toronto, who had just given birth to our first grandchild, a week before we left. But despite the weak to non existent wifi signal in the Pinnacle building, the Compass Cove is the only place I would consider staying at, while in Myrtle Beach.

  • Stayed: October 2013, traveled as a couple
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9  Thank imcdn100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this reviewResponded October 27, 2013

Dear imcdn100,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your most recent stay with us and we appreciate your continued patronage. We are also happy to see that you enjoyed the free DVD NOW rentals! It sure does make those rainy days seem a bit brighter! We look forward to continuing to serve you and yours for years to come. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

We visit myrtle beach once or twice a month all year long. We have stayed here multiple times but I must say we were very pleased on this visit. The hotel has updated the pool areas, purchased new outdoor furniture and done new landscaping. The place was exceptionally clean and all the jacuzzis were the perfect temperature. The staff was noticeable more friendly . It has an outdoor bar, a dining restaurant and a bar & grill with a second floor outdoor patio. This is a 3 building facility and our building alone had 5 jacuzzis . It has a lot to offer for all ages . The location is convention to market commons . In the summer months they have a live band at the outdoor pool and play family games. It is a high energy hotel.

Room Tip: The pinnacle is the newest building
  • Stayed: October 2013, traveled as a couple
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6  Thank Timothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this reviewResponded October 25, 2013

Dear Penny C,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your most recent stay with us and we appreciate your continued patronage. We look forward to continuing to serve you and yours for years to come. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Second year staying at Compass Cove and everything was great. The staff was always friendly and wanting to help. No better place to take the kids,5 tear old granddaughter kept us busy wanting to do everything,pools and hot tubs are great and well kept.Thanks to compass cove for a great vacation"again"

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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17  Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CompassCoveResort, Rooms Division Manager at Compass Cove Oceanfront Resort, responded to this reviewResponded October 25, 2013

Dear Dan B,

Thank you for choosing Compass Cove and taking the time to write this review. We are thrilled to see that you enjoyed your most recent stay with us and we appreciate your continued patronage. We are also excited to see that you found our staff to be friendly and helpful. We look forward to continuing to serve you and yours for years to come. Thank you again and we hope to see you soon!

Joe Gibbons
Rooms Division Manager
Compass Cove Oceanfront Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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