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“Very average”
Review of Long Bay Resort

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Long Bay Resort
Ranked #45 of 209 Hotels in Myrtle Beach
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very average”
Reviewed October 26, 2012 via mobile

I looked at the pics of the hotel and i thougt it was very average.service kind of took a while,rooms looked fantastic but i think it would have been more classy then what i saw there overall its just to average.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cupcaketrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 27, 2012
Thank you for writing a review for us on TripAdvisor.

I apologize if we did not meet your expectations. We certainly strive to be an above average resort and if you have any suggestions on how we may achieve this, please do not hesitate to contact me directly.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (567)
Date | Rating
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English first
Canandaigua, New York, United States
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2012

This hotel has it all! It's right on the beach, 2 pools, lazy river for relaxing, 3 hot tubs, a fantastic rest. Martin's was wonderful, and the little bar on the second floor was great for chilling at the end of the day. The bartender was great (I am sorry I can't remember her name) she just startied there in September and I hope she stays for a long time. A great people person!! If you wanted to go down by yourself for a drink or a sandwich you never felt like you were there alone! Very comfortable!! The room was great, very clean and cozy! We meet alot of family here and had a blast together.

Room Tip: Oceanfront is the prime location!
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  • Stayed September 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 25, 2012
Thank you for writing a review for us on TripAdvisor!!

I'm happy we had everything you need to have a fun and relaxing vacation right here on-site. We can't wait to see you again in the future!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, NY
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2012

This was out third stay at Long Bay. During our first two stays we rented an ocean view suite and were very happy with our room. This time we rented a three bedroom condo. It was located on the 10th floor and was in excellent condition. My only complaint was the need to call housekeeping every day of our stay. When we returned to the hotel on our second night and realized no housekeeping services had been provided, I called the front desk and notified them. They apologized and sent someone up immediately. Unfortunately this was the beginning of a very frustrating trend. The only day I did not have to call and request housekeeping services was the day we were checking out. That day someone from housekeeping showed up at our door at 8:30am!

I would recommend this hotel. When we were there during the first week in October, the weather was great and there were very few people on the beach. The hotel is located near several very good restaurants. The housekeeping issue was the only problem we encountered during our stay.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank NYLIZ01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 24, 2012
Thank you for writing a review for us on TripAdvisor.com!!

I sincerely apologize for the lack of housekeeping services during your stay. We experienced a problem with the interface between our rooming system and the housekeeping reporting tool, which let's the staff know which rooms are occupied and require service. We believe we have corrected this glitch, and you should not have this problem on any future stays. It should certainly not require a phone call to receive housekeeping services during your visit.

I'm glad you were able to enjoy the location and amenities despite the housekeeping issues. Please don't hesitate to contact me directly if I can be of any assistance.

Sincerely,
Corey S.
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida, United States
1 review
Reviewed October 22, 2012

the evening manager straightened out our problem with discount coupons and also gave us a recomendation for one of the restuarants on the list. our expierience for dinner was great for a group of eleven. thank you very much.

Room Tip: get the room size to fit your group. we had eleven, so we had 2 three bedroom units and 1 1bedroom...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 24, 2012
Thank you for writing a review for us on TripAdvisor.com!!

We're glad to hear of your wonderful experience. Come see us again soon!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, MI
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 19, 2012

I have been staying here for around 25 years. I've stayed here when the hotel was called The Thunderbird and when they changed to The Inn at Myrtle Beach. So when Long Bay took over we continued to stay here. I have read some of the negative reviews and am really confused by them. I have never had a bad experience at this hotel. For the most part the rooms are clean, whenever we did run into a problem it was taken care of promptly. There have been times in the past when the maid service wasn't the best but if we called the desk it was taken care of. Tonight is my last night here for this year and the maid we have had this week was wonderful. She was polite and friendly and provided us with plenty of towels and toilet paper. We have always stayed in the main hotel in the ocean front smaller tower but for the past 3 years we have been in The Savoy and have enjoyed it. The view is perfect and I like the fact that it is more private. I have never had a bad experience with the front desk staff. They have always been helpful and friendly. A few years ago we had to cancel our trip due to my father taking ill a week before we were to leave. Called Long Bay and the woman we spoke with was understanding and helpful. She transferred our reservation for a few months later. As stated I have been staying here for a long time and plan to keep coming back.

Room Tip: Request higher floor for Ocean Front Main Tower has ocean front rooms obstructed by The Savoy
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ccook0322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 24, 2012
Thank you for writing a review for us on TripAdvisor!

We sincerely appreciate your loyalty to Long Bay Resort over these many years. You are one of many guests that have watched our property grow and expand into the full service resort that it has become. I'm glad you found the staff and resort to be exceptional and a significant improvement from your previous stays.

We look forward to serving you in the future.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2012

The Long Bay Resort is on the ocean. They have a lazy river, indoor pool, outdoor pool, four hot tubs, and sauna. The best part is that the lazy river and indoor pool are heated and can be enclosed if the weather is cold. We requested a two bedroom unit, but when we arrived they had upgraded us to a three bedroom which was a treat. Their location is close to Broadway on the Beach, and there is a lot to do there. Their on-site restaurant, Martin's, offered a great breakfast buffet for a reasonalbe price. The very best thing was that everyone was so friendly and courteous. We look forward to returning soon.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank Lynda655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 17, 2012
Thank you for your review on TripAdvisor!

We strive to provide everything necessary to enjoy your vacation without needing to leave the resort. Between the two on-site restaurants, having Starbucks in our lobby, the many pools and spas, and other amenities, it's hard not to find what you are looking for. I'm glad you found the staff courteous and helpful as well. We want to be the number one resort on the beach!

We look forward to serving you in the future!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 15, 2012

Just returned from Long Bay Resort and another golf trip to Myrtle Beach. This year only had seven of us staying at the Resort and found the accomodations once again just fine. the hotel is ideally located for travel to golf courses up and down the Grand Strand as well as out onto 501. We found there is some extras being included on some of the courses such as the Legends where breakfast and lunch with two beverages was included in the cost of the round. Also World Tour comped the group the last 9 holes of 27 they have there I presume because the course was not in an ideal condition - that was quite nice of them to recognize and do for us. Also had chance to play both the Grande Dunes Members as well as Resort courses which were great. There was also a buy 3 play 4 package available for the Cats group and we found those courses amazing. Also would give recognition to Pawleys Island, Willbrook, Wachesaw East, TPC - all were great and bargains were available. Could go on and on about the golf and do want to point out that I get outstanding support from the golf department at Long Bay Resort and in particular from Barry Fields. Had one problem in the condo that we rented and it was resolved by a call to the front desk resulting in a maintenance man responding within about a half hour and resolving the issue. I also would recommend the hotel for the on site restaurant - Martins. Breakfast is great and we also enjoyed very much a dinner we had there. Great staff there - very friendly and obviously comfortable with the golf groups. If you are a group leader, get to know the owner Martin and his son and ask for a group dinner special - they will work with you and how convenient it is to not travel after dinner. Many times I consider a golf trip to someplace other than Myrtle Beach but coming back year after year to Long bay resort, the great golf, and the food at places like Martins has become as comfortable as being home.

Room Tip: Staying above the 10th floor avoids any noise from the parking garage.Rooms in the middle or south s...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adecentgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 17, 2012
Thank you for writing such a great review for us on a TripAdvisor.com!!

I always love to hear people refer to Long Bay Resort as their home. We have always been known for being a very "golfer friendly" resort. Our golf department is knowledgeable and efficient and we view our annual golfing visitors as extended members of our family.

We're glad you chose Long Bay Resort again, and we look forward to serving you in the future.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Long Bay Resort

Property: Long Bay Resort
Address: 7200 North Ocean Boulevard, Myrtle Beach, SC 29572-3847
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Myrtle Beach
#31 Family Hotel in Myrtle Beach
#35 On the Beach Hotel in Myrtle Beach
#40 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Long Bay Resort 3*
Number of rooms: 290
Official Description (provided by the hotel):
Located on the more quiet north end of Myrtle Beach you are just seconds from the heart of attractions and restaurants. Long Bay resort has been a favorite among families and golfers for decades. Enjoy newly renovated accommodations with your choice rooms, suites, efficiencies and condo all with the comforts of home. Check out any of our onsite food and beverage outlets, there’s Martins restaurant, the Seaside Cafe, Starbucks Cafe and our oceanfront Tiki Hut. And let’s not forget about the amenities. No beach vacation is completes without a dip in one of our many water features. There’s our in and outdoor kiddies pool areas with silly submarine and mushroom waterfalls, our heated indoor lazy river, our ocean front outdoor pool deck with pool and Jacuzzi, our indoor pool, a sauna and much more. ... more   less 
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Also Known As:
Long Bay Hotel Myrtle Beach
Long Bay Resort Myrtle Beach
Long Bay Myrtle Beach
Long Bay Resorts Myrtle Beach Sc

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