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“Not disappointed, like going home year after year”
Review of Long Bay Resort

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Long Bay Resort
Ranked #39 of 209 Hotels in Myrtle Beach
Connecticut
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not disappointed, like going home year after year”
Reviewed October 15, 2012

Just returned from Long Bay Resort and another golf trip to Myrtle Beach. This year only had seven of us staying at the Resort and found the accomodations once again just fine. the hotel is ideally located for travel to golf courses up and down the Grand Strand as well as out onto 501. We found there is some extras being included on some of the courses such as the Legends where breakfast and lunch with two beverages was included in the cost of the round. Also World Tour comped the group the last 9 holes of 27 they have there I presume because the course was not in an ideal condition - that was quite nice of them to recognize and do for us. Also had chance to play both the Grande Dunes Members as well as Resort courses which were great. There was also a buy 3 play 4 package available for the Cats group and we found those courses amazing. Also would give recognition to Pawleys Island, Willbrook, Wachesaw East, TPC - all were great and bargains were available. Could go on and on about the golf and do want to point out that I get outstanding support from the golf department at Long Bay Resort and in particular from Barry Fields. Had one problem in the condo that we rented and it was resolved by a call to the front desk resulting in a maintenance man responding within about a half hour and resolving the issue. I also would recommend the hotel for the on site restaurant - Martins. Breakfast is great and we also enjoyed very much a dinner we had there. Great staff there - very friendly and obviously comfortable with the golf groups. If you are a group leader, get to know the owner Martin and his son and ask for a group dinner special - they will work with you and how convenient it is to not travel after dinner. Many times I consider a golf trip to someplace other than Myrtle Beach but coming back year after year to Long bay resort, the great golf, and the food at places like Martins has become as comfortable as being home.

Room Tip: Staying above the 10th floor avoids any noise from the parking garage.Rooms in the middle or south s...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adecentgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 17, 2012
Thank you for writing such a great review for us on a TripAdvisor.com!!

I always love to hear people refer to Long Bay Resort as their home. We have always been known for being a very "golfer friendly" resort. Our golf department is knowledgeable and efficient and we view our annual golfing visitors as extended members of our family.

We're glad you chose Long Bay Resort again, and we look forward to serving you in the future.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (559)
Date | Rating
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English first
Asheville, North Carolina
1 review
Reviewed October 15, 2012

Just got back from The Longbay Resort was not a 5 star resort we stayed 5 nights and had people staying next door to us was people that liked to party night and day. It wasn't to bad during the day because we were not there all the time but didn't like getting woke up every night by beating on the walls, slamming doors, and people screaming, cussing and fighting It got cold on the first night we were there turned on the heat which turned on the fire alarms and stunk up the whole room. It took at least 30 minutes to get the smell out.

  • Stayed October 2012, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 17, 2012
Thank you for writing a review for us on TripAdvisor.

I apologize for the disturbance from the neighboring unit. While we do patrol the floors of the resort several times per night, it is obviously impossible for us to be everywhere, all the time. Please don't ever hesitate to contact the Front Desk, so that we may send our Security staff to investigate and discipline any disruptive guests.

Additionally, I apologize for the smell coming from the air conditioner. Autumn is here, and we are currently in the midst of the season where the air handlers are switching from 24 hour cooling operation to an occasional cycle using the heating coils for the first time of the year. We are currently in the process of "winterizing" our entire resort. This includes testing HVAC equipment and filter changes, deep cleaning of units and shampooing of carpets and furnishings.

Again, I apologize for your overall dissatisfaction. As you can see from previous reviews, this is not a common experience here at Long Bay Resort, and I hope that you give us another chance to provide the level of service we should have the first time. Please do not hesitate to contact me directly if I can be of any assistance.

Sincerely,
Corey S.
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Ohio
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 15, 2012

We have been going to the Long Bay Resort for our golfer's trip for many years. We still find it one of the best in Myrtle Beach. The reservations were accurate and that is especially good this year because ours go complicated just before our arrival when one player had to drop out. Our room service was first rate. Rooms were clean, nicely appointed, adjacent to each other (as we requested, and oceanfront. Our golf package was exactly as we designed it and all prepared when we arrived. We will be back next year.

Room Tip: Get a condo with oceanfront; the mornings views are terrific.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJW45701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 17, 2012
Thanks for your review on TripAdvisor.com!

As the summer season winds down, the golf season is just winding up. We sincerely appreciate your loyalty in choosing Long Bay Resort for your annual golf excursion. To that effect, I'm glad you found the resort as clean and accommodating as you did in previous years. Our staff is committed to providing our guests with a clean, comfortable and relaxing experience. We're glad we had that opportunity once again, and we look forward to serving you in the future.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2012

We came down to Myrtle Beach to visit our Daughter at CCU it was Columbus day weekend ...And brought her Boyfriend with us so we needed to find a place that had separate bedrooms and found Long Bay Resort ...We usally stay at the Hampton Inn Broadway at the beach or Hampton Inn ocean front, which both are great ..But we needed more room so I checked around and found Long Bay...It was a really good price and that made me nervous ...so on arrival I held my breath when we opened the door and Wow!! We were thrilled 3 bedrooms living room kitchen 2 bathrooms TV in each room the master bedroom had a king size bed and sliders to the balcony facing the ocean 14 floors up...My husband went and got our coffee at starbucks each morning which is right down stairs and we sat and watched the sunrise and Dolphins swim by each morning..the beach was beautiful ..my Daughter and her boyfriend loved the pool and hot tub.....And ladies my husband bought frozen Banana Daiquiris from the the restaurant next to the pool out to the beach....Yummmmmm...We traveled to Murrells inlet for our dinners and walked along their boardwalk which we recommend to everyone it's alot of fun and the resort was clean everyone was nice ...We were told this was their down time ...And the staff for being down time was exceptional!!!

Room Tip: Think about what you need for family before choosing a room, to make your stay more comfortable...la...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 15, 2012
Thank you for writing a review for us on TripAdvisor.com!!

While it may be a pleasant surprise for you to find Long Bay Resort to be such a relaxing, affordable, accommodating, beach front resort, it is merely "business as usual" for our management and staff. Regardless of the time of season, we strive to be the number one resort in the entire Grand Strand.

We hope to see you again very soon!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
176 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed October 8, 2012

As other reviewers have mentioned, this was a nice surprise. Having never stayed here before or visited Myrtle Beach, we were not sure what to expect.

The resort is very clean and gives a true sense of accommodation. By that I mean they try to think of everything. Lots of nice touches. The room is very large. We stayed in the "main" building (not the 3 bedroom condos in the Savoy building). Our view was not obstructed. The beds were very comfortable. It was nice having two large TVs. Our shower head did not function properly and they were quick to replace it with a brand new shower massage head which worked great. The A/C was probably the best we've experience which was great because it was very humid during our stay. Room was quiet. We we worried about hearing noise from the adjacent parking garage but we only heard the hum of the A/C. Could be because it is the off season. Breakfast at Martin's was very good for a buffet. The made to order eggs were great.

We would return. No worries.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slt50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 10, 2012
Thanks for writing a review for Long Bay Resort on TripAdvisor!

I'm happy to hear you had such a wonderful time and found the resort so accommodating. We pride ourselves on providing exceptional service. It is our goal to be the number one resort in Myrtle Beach!

Hope to see you again real soon!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 5, 2012

We have stayed at the Long Bay Resort in the past but I feel that it is going downhill. A lot had to do with management, but also the pool water was murky the whole weekend we were there and each time we got in the lazy river, there was debris in it.

Our main problem was with our room and management. We booked an oceanview room through Orbitz about a month before we visited. Buyer beware! The Long Bay Resort considers their side rooms to be oceanview. They are not. Unlike the nearby resorts which have angled sides to their building, the Long Bay's sides are perpendicular to the ocean. This means our ocean view was really a view of the neighboring resort's parking lot and balconies. Granted, we COULD see a tiny sliver of ocean if we really tried - standing in the far corner of the balcony and hanging over the rail - but that to me is not oceanview.

So, we asked the front desk clerk if we could get another room and she gave us a key to look at another. It was slightly better and we took it. Only the next day, we got a call from the manager saying we needed to sign a credit card slip for the $68+ upcharge for the new room. When we told the manager that we had not been informed that the new room cost more, we were accused of taking advantage of the clerk. Seeing as how we interacted with the clerk three times regarding this new room - once when first asking for a new one, once when calling from the new room, and once when returning the old keys - and were never told of an upcharge, this accusation was truly offensive. It felt like we were being scammed into paying more.

In addition to this upcharge for the new barely-oceanview room, there is also a resort fee and a marketing fee for each night that were not mentioned on Orbitz (Orbitz has since been informed of this). Seeing as how we'd traveled 4 hours to get there, it's not like we were going to turn around and go home, so we gave them our credit card for this charge.

All in all, these problems tainted our visit and we will look for another resort to stay at next time.

Room Tip: Call to make sure your oceanview room is indeed an ocean view. Higher floors have better views and t...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelfan10706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 7, 2012
Thank you for writing a review for us on TripAdvisor.com.

I am deeply saddened to hear of your experience. While it is true, the sides of the building are perpendicular to the beach, and your view of the ocean may be limited, the word "Oceanview" is simply the nomenclature used to differentiate these units from the "Oceanfront" units. I wish we had the opportunity to speak with you directly concerning your reservations, as I'm afraid the representative with Orbitz.com was not specific enough concerning the style of room you booked.

Additionally, if any guest wishes to upgrade to another unit, it is standard practice to charge the difference in the room rate. I am unsure of who you spoke with concerning the signature needed for the credit card receipt, but I sincerely apologize for the lack of clear communication. When the front desk clerk brought the discrepancy to my attention, I immediately waived the upgrade charge for the misunderstanding. I'm sorry we never had the chance to speak in person, and it is my fault for not following up with you.

Again, I apologize for the lack of service you received during your stay. I never want to hear that a guest is unwilling to return. If I can be of any assistance, please do not hesitate to contact me directly.

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loudonville
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 4, 2012 via mobile

I just love this hotel, there is always some where to swim. If it's cold or raining the indoor pool, lazy river and hot tubs are the perfect way for kids to enjoy the day while parents can join or sit and chat close by. Kids LOVE the giant chess and checkers games and the schufflrbard and ping pong! The beach is just a few steps sways and we always get ocean front rooms, where we can watch for dolphins and thunderstorms.. LOVE the view! Rooms in Savoy desperately need an update, I was glad to read that is being addressed soon.

Stayed September 2012, traveled with family
Helpful?
Thank BARBARA-JEAN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corey_Shaw, Front Office Manager at Long Bay Resort, responded to this review, October 7, 2012
Thank you for writing a review for us on TripAdvisor.com!!

It's so wonderful to hear from another satisfied guest! It is true we are planning more renovations to the Savoy in the coming months. We hope to see you again soon!!

Sincerely,
Corey S.
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Long Bay Resort

Property: Long Bay Resort
Address: 7200 North Ocean Boulevard, Myrtle Beach, SC 29572-3847
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Myrtle Beach
#31 Family Hotel in Myrtle Beach
#32 On the Beach Hotel in Myrtle Beach
#40 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Long Bay Resort 3*
Number of rooms: 290
Official Description (provided by the hotel):
Located on the more quiet north end of Myrtle Beach you are just seconds from the heart of attractions and restaurants. Long Bay resort has been a favorite among families and golfers for decades. Enjoy newly renovated accommodations with your choice rooms, suites, efficiencies and condo all with the comforts of home. Check out any of our onsite food and beverage outlets, there’s Martins restaurant, the Seaside Cafe, Starbucks Cafe and our oceanfront Tiki Hut. And let’s not forget about the amenities. No beach vacation is completes without a dip in one of our many water features. There’s our in and outdoor kiddies pool areas with silly submarine and mushroom waterfalls, our heated indoor lazy river, our ocean front outdoor pool deck with pool and Jacuzzi, our indoor pool, a sauna and much more. ... more   less 
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Also Known As:
Long Bay Hotel Myrtle Beach
Long Bay Resort Myrtle Beach
Long Bay Myrtle Beach
Long Bay Resorts Myrtle Beach Sc

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