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“Nice and Clean Hotel”

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Sheraton Myrtle Beach Convention Center Hotel
Ranked #55 of 209 Hotels in Myrtle Beach
Reviewed November 8, 2012

I stayed here during what I assume to be a part of their peak season (August) for my birthday. The hotel was off the beach and a little out of the way, but I didn't mind that at all.

The room was very clean and the furnishings were nice and modern. I have never slept on a more comfortable mattress. The view wasn't extraordinary (the window overlooked the top of the parking garage), but it wasn't a big deal. I think that if you're here to see the beach, you should get out of the hotel and go see it. Not look at it from your hotel window. I could have stayed there for several more days if time and money permitted.

The pool was nice, but not as large as it seems in the pictures. Call it artful photography. It was still very enjoyable, as was the spa.

The only downside that I experienced was after we checked out. My fiance had booked the room through a third party booking site. We should have both known better than to do this. When he had checked in, he had provided a credit card for incidentals. Apparently the method of payment had gotten switched in the system, because his credit card was charged for the stay after he had already prepaid. We called the hotel and got them to reverse it. It wasn't a big deal, it just left us little money with which to get back to NC. As the front desk manager at a Hilton family property, I understand that this does happen more often than we like and it is a very easy mistake to make. The money was returned; no harm, no foul.

  • Stayed: August 2012, traveled as a couple
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Thank Michell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 9, 2012

Good afternoon lathamm07, we're all delighted that you took time to write us a great review! Thank you so much for highlighting our cleanliness & great service. As well as giving us feedback on a few things we could improve upon. We take all suggestions very seriously & its important that our guests tell us about their experiences. We sincerely hope you will choose to stay with us again when travelling to Myrtle Beach. Thanks again & have a great weekend :)

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677 - 683 of 1,013 reviews

Reviewed November 8, 2012

Visited my daughter in October. Great trip ! The hotel was exactly what we wanted. Room was clean and comfortable. Staff was friendly and responsive. Refrigerator wasn't working, Duh ! Not plugged in. Always check first, before complaining. Maintenance responded quickly and happily anyway. Lounge on 11 was wonderful. Highly recommend.

Room Tip: Ocean view always !!
  • Stayed: October 2012, traveled with family
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Thank Chitownkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 9, 2012

Good afternoon chitownkids, a huge thank you from all of us here at the Sheraton for taking time to write us such a complimentary review! We're thrilled that you enjoyed your stay with us & highlighted the cleanliness & excellent service you received. We sincerely hope you will stay with us again on your next trip to Myrtle Beach :)

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Reviewed November 6, 2012

We found the hotel to be excellent in quality. The room was attractively decorated and the bed was comfortable. We were attending a conference and it was very convenient to be right on the site of the Convention Center. We found hotel staff, from check-in to check-out to be helpful and accommodating. We stayed on the club level and found the hospitality room to be inviting and the breakfast was very good. Location-wise, the hotel is conveniently close to other Myrtle Beach attractions. On the negative side, we used the buffet option for our dinner the evening we arrived, and found it to be adequate, but not great. However, we would stay there again.

  • Stayed: October 2012, traveled as a couple
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Thank abirchtreehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 7, 2012

Good afternoon abirchtreehouse, thank you so very much for the excellent review! We sincerely hope that you'll stay with us again & have a wonderful week :)

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Reviewed November 5, 2012

Pros: Beautiful room, great staff at the front desk, fast efficient service, delicious breakfast in the morning (8.95, but nice buffet with lots of options), nice pool and fitness center, allowed early check in since my room was ready ahead of time.

Cons: business center printer was having issues, and asked for help and it didn't come. We managed to get it fixed, but there are no instructions that all of the prior attempts to print are in Adobe on the bottom of the taskbar, and that you have to clear out everyone else's confusion before printing your own stuff. Parking isn't cheap either, and there is no direct walkbridge to the hotel. We were down there during heavy rain from the hurricane, and it was a bit difficult trying not to get drenched walking into the hotel.

Neutral: while I'm not sure if the military set this particular feature up or if it came with the hotel, the ball had a cash bar. There were two registers (cash only) that you had to get tickets at, and then redeem them for your beverage of choice. With almost 800 people at the ball, the lines were long and not nice waiting to get libations. Also, the price didn't seem terrible ($4 for beer, $5 for liquor and wine), the quantity was stingy. I'm not a huge drinker, but enjoy a glass of red wine with my dinner. This was served in a 7oz clear plastic cup and was less than half full, so essentially I paid $5 for about 3.5 oz of wine. If I knew the area better, I would have gotten a bottle of wine for $10, kept it in my room, and enjoyed a regular size glass. Again, not sure if it was hotel policy that governed the setup of the cocktail hour, size of the beverages and price, or if that was set up through the military, hence remaining neutral on this one.

Room Tip: Can be a bit noisy if you travel during the Marine Corps Balls (find out if one is going to be durin...
  • Stayed: October 2012, traveled with friends
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Thank justcallmeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 7, 2012

Good afternoon justcallmeb, thank you so much for taking time to write us a review. We're thrilled that you enjoyed your stay with us & thanks also for the feedback on business center so that we can get that addressed. We hope to have you back next year!

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Reviewed November 1, 2012

I was really surprised on the condition of the meeting space at this property. I am surprised that the Starbucks would be so dirty i.e. dust all over cash register and cooler that really was abused. Probably a $5 can of spray paint would fix the cooler and a little TLC for the rest.

  • Stayed: October 2012, traveled on business
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2  Thank SC037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 7, 2012

Good afternoon SC037, thank you very much for taking time to send us your feedback on your experience with us. We take all opinions very seriously & are working with our Chief Engineer on investigating your challenges. It is our hope that you will give us a 2nd chance & stay with us again. Have a wonderful week.

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Reviewed October 29, 2012

I was here for one day and needed a place to stay. Hotel was nice and really nice for the offseason price of $60. The lobby and room were nice and the bed was very plush and comfy with only one exception. 2 spots on the top of the blankets. Depending on where your room is located you are able to see the beach from the hotel.

  • Stayed: April 2012, traveled solo
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Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 7, 2012

Good afternoon Mark C, thank you ever so much for writing us a great review! We're very happy that you enjoyed your stay with us & we wish to have you back with us very soon. Have a wonderful week!

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Reviewed October 25, 2012

Really liked this hotel from the moment we pulled up. It is a big hotel and really has everything to offer. They give you free wifi all over but also have a nice little internet/business section for people that travel without their laptops. They also have a nice bar/restaurant, indoor swimming pool, gift shop, and a very nice lobby with a concierge to help you out. We had a balcony room over looking the ocean which was comfortable, clean, and nicely sized and got to use the club room for dinner appetizers and breakfast. The hotel looks like it has been recently renovated as everything is up to date and nice.

The location is great for this time of the year (October) because you are 2 blocks from the beach and close to everything else. Tanger Outlets is less than a 10 minute drive and Broadway at the Beach is a 2 minute drive or a 4 block walk.

We ordered room service and the food came fast and was tasty. Overall really enjoyed our 2 night stay here and will definitely be back.

Room Tip: Junior Suites are the only rooms with balconies. This is a great room which is big and has a comfor...
  • Stayed: October 2012, traveled as a couple
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Thank nyflanctraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuliPray, Manager at Sheraton Myrtle Beach Convention Center Hotel, responded to this reviewResponded November 7, 2012

Good afternoon nyflanctraveler, thank you very much for leaving us a wonderful review! We're pleased that we were able to exceed your expectations & make your stay memorable. We would love to have you back as our guest soon & have a wonderful week ahead. :)

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Additional Information about Sheraton Myrtle Beach Convention Center Hotel

Address: 2101 N Oak St, Myrtle Beach, SC 29577-3119
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Myrtle Beach
#48 Family Hotel in Myrtle Beach
#49 Romantic Hotel in Myrtle Beach
Price Range: $119 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Myrtle Beach Convention Center Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
The Sheraton Myrtle Beach Convention Center Hotel is attached to the Myrtle Beach Convention Center, for a combined total of 200,000 sqft of conference space. We are also only 10 min from MYR. ... more   less 
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Also Known As:
Sheraton Myrtle Beach Hotel Myrtle Beach
Myrtle Beach Sheraton

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