My stay was horrible from day one of going to the hotel...I had reserved 2 rooms one for me,my husband and kids and the other for my in laws...my in laws were staying july 19 - 21st but me and my husband stayed through the 24th of july...we go to check in and they had both rooms leaving out on the 21st so they had to fix the problem..on the 21st my husbands goes to check out his parents and was told that we were leaving on the 23th which was supposed to be the 24th... i talked to a manager and she told me that the whole mix up was my fault because other members of my family had called to make reservations ( rooms that were not in me nor my husbands name) she was very rude and i have never heard a manager speak to a customer like she was talking to me....i will never stay here again the front desk are horrible..they are very rude and need to learn how to talk to people and respect their customers and the maid service was horrible i had no toliet paper or towels..i had to go to the office bathroom just to get toliet paper...never have i been to a place to where the manager had me in tears from being so furious and frustrated!!! they need to get a new manager and employees that can get reservations right the 1st time! and who can show some respect to their customers!
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- Also Known As:
- Ocean Plaza Hotel Myrtle Beach
- Ocean Plaza Myrtle Beach