The hotel was in the perfect place, especially when traveling with teens who are old enough to venture out on their own. There is a lot to do right around the hotel and it is very lively.
All in all, I got what I paid for, so I am not disappointed in the value. However, there are some things that could have been much better and would have been good customer service. The towels were the worst I have ever used in a hotel (and I travel a lot). Not only were they not fresh, they were hard, scratchy, and paper thin. The refrigerator door would not stay closed and then the bathroom had a horrible musty smell to the point that no one wanted to go in there.
The beds were made daily by a very friendly housekeeping staff, but the bathroom was not cleaned. It was not clean when we checked in either.
The front desk staff was super friendly when I checked in on the 29th, but she was the only friendly one when it came to front desk staff.
The air conditioner broke the day after arrival and when I called the front desk, the maintenance man was knocking on the door within 5 minutes and had it fixed. He even told me that if it went back out that he would leave his evening job to come back and replace the unit if needed. He had outstanding customer service!
I would stay at the Aqua Beach Inn again for a quick trip, but I would plan for a different hotel if I were staying longer. I think better towels and cleaner bathrooms would have changed my opinion, but when there could have been many other things wrong I am happy to report there were just a few.
I would give the Hotel a "C" for comfort and an "A" for location.
- Official Description (provided by the hotel):
- Aqua Beach Inn is located in the heart of Myrtle Beach across from the 14th Ave Pier, the Boardwalk and the ocean. All guest rooms have spectacular ocean views, fully equipped kitchens and balconies. Enjoy our outdoor pool and hot tub, along with our Grille and Picnic area. ... more less
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- Also Known As:
- Aqua Beach Hotel Myrtle Beach