Was generally happy, except for the smell. It was supposed to be a non-smoking unit, but smelled like someone had smoked there and was covered up with a lysol smell. Rental company apologized and gave us coupons for free pizzas and said we would receive $160 check as compensation.
It was the first time staying here and workin with the rental company and they were nice but it was kind of disappointing it took us 2 hours to get into the place. It was also disappointing that I had e-mailed the company twice before our check in day to make sure of something and never got a response, it's kinda strange that as soon as I was done paying things off my e-mails stopped being answered. Also would have been nice to know that of you run the toaster and microwave at the same time you will blow a fuse haha but oh we'll it was a nice place and nice area very close to the beach I found the beds comfy. But with the master bedroom the remote did not work with the TV.
The cottage was very nice, The pictures did not do it justice. it was much nicer in person. The staff was just as nice and helpful as they could be. I will defintly be back next year. I would recommend anyone to stay here!
2nd time staying at Summer Cottage #9. First time was 3/4 years ago and it was ok. This cottage just needs some updating. Carpet needs replaced now, no HD tv's (still the old box type) They said no wifi but we found a card that had what looked like a phone number but was actually a password for the router. They have a huge piece of plywood laying in front of both couches under a rug. I'm guessing it's for the pull out bed to lay on. But it's dangerous and very uncomfortable to walk on. The owners have a inventory list in every closet, laundry room, inside of the entertainment cabinet, and everywhere you look. They have a note that if anything is missing your credit card will be charged. How rude can you be? Inventory list.....? Unreal.
The master king bed is like a trampoline...it bounces and bounces and bounces. Never seen a bed like that. Needs lots of work before we would stay again.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
HAD GROUP OF 24 and a couple people had same last 4 digits on AMEX, caused some confusion. Also some turnover in personel