We had a weekend filled with trials and disappointments at Embassy Suites. Going into the stay, we had certain expectations of this hotel since it is a Hilton property. The lobby was nice, although the front desk attendant who checked us in didn't seem to be the sharpest knife in the drawer. This proved true when we realized she'd coded our key cards for the wrong room. We had reserved a studio room, but she gave us keys to the two-bedroom suite next door (the room numbers of the two were only differentiated by a letter). At first we thought we'd hit the jackpot and gotten some kind of unsolicited upgrade, but as soon as we saw that the beds weren't made and the room was dirty, we realized we were in the wrong place. We went back to the lobby (in a different building) and told the same attendant she had given us keys to the wrong room. She re-keyed the cards... and we found ourselves again with keys to the suite. On our third trip to the front desk, someone with some sense finally gave us the correct cards.
The building itself was dirty and mildewed. The lobby smelled like an old basement, and that was actually a pleasant aroma compared to the secondary elevator at the back of the building. It smelled like a gas station bathroom. It's just an old, moldy building. The decor in our room looked like it hadn't been redone since 1982... complete with lots of mauve and teal, brass picture frames and pickled furniture. It seemed clean, just old and dated. We found the room to be otherwise acceptably comfortable. On our first morning in the hotel, we decided to sleep in late, then went out for breakfast, so we didn't hit the pools and beach until about 11:30. BIG MISTAKE. We walked up and down the entire complex and COULD NOT FIND two pool chairs together. Instead of having two or three really large pools and pool areas, each building has its own teeny little pool, some of which aren't much bigger than a backyard pool. More than 5-6 people in these pools was a crowd. The water park is really cool for kids, but no fun for us since we don't have any and don't care to listen to the screams and squeals of other peoples' children. There was a pool bar that looked fun, but we wouldn't know since it was always packed and no tables to be found. Unable to find a pool chair, we headed out to the beach, only to find that unless you want to pay an outside company $30 to use two chairs and an umbrella, you'd be sitting on the sand.
We will definitely NOT be staying at this hotel again. For the money you can stay at any number of places that are much better quality.
- Official Description (provided by the hotel):
- Embassy Suites Myrtle Beach Oceanfront Resort is the perfect place for family vacations, conferences and groups events, and even romantic getaways. The Embassy Suites offers luxurious two-room suites, and the resort features a golf course, tennis, Splash Water Park, oceanfront dining, and a full activities schedule during the summer months. Join us for your next Myrtle Beach Vacation. ... more less
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- Also Known As:
- Embassy Suites Myrtle Beach At Kingston Plantation Hotel Myrtle Beach
- Embassy Suites Kingston Plantation
- Kingston Plantation
- Myrtle Beach Embassy Suites