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“Value stay”

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Suburban Extended Stay of Myrtle Beach
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Value stay”
Reviewed August 19, 2013

I took a mini vacation in Myrtle and stayed here for three days. I enjoyed it, however, my friends did not. I will now list the pros and the cons of our experience.

PROS:

- It has a kitchen, so we were able to save tons of money on food. Myrtle beach was already expensive enough.
- The bathroom was super clean! I'm a germaphobe and I felt comfortable with the bathroom.
- The room was a great size for four people.
- The shower water never went cold. I take 30-45 minute showers and three other people had too right after me.

CONS:
- When we first checked in, they assigned us to a room that was already IN USE! Very awkward. And unorganized on their part. Doesn't it show up in your system?
- There was a very smoky smell throughout the hallway.
- The housekeepers working our whole stay were incredibly rude.
- We didn't get any extra towels and paying the same price as an average hotel, I'd hoped we would have housekeeping service daily.

Overall though, I enjoyed my stay. I personally would come back. My friends though, they say different. But I'm the one writing the review sooo :)

Room Tip: Don't stay on the first floor. LOTS OF NOISE!
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Katiemarieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, August 21, 2013
Thanks for the review! I'm glad you have decided you to come back again! I'm sorry that the housekeepers weren't more friendly to you, that's unusual and they think they will do better the next time you stay :-)

Maybe your friends will give us another try too. See you soon.
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    25
    27
    11
    16
    14
See reviews for
32
14
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17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Chesapeake, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2013

This is a great, inexpensive option. Close to everything.
I wanted to comment on the 2 members of the staff that staff here the really stood out: Jay at the front desk does an amazing job, and will go out of his way to help you. He has a perfect attitude. Also, when I was checking in at the same time as 20 other families, Jamika, the hotel manager was cool and calm in a very uncomfortable crowd that just want their rooms. I was impressed. I would recommend this hotel.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank henry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, August 5, 2013
THANK YOU! I appreciate your review and taking the time to notice our staff! Jay and Jamika are 2 of the best! Proud to call them ours!

See you next time!
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 29, 2013

We ended up switching rooms, the first room we got assigned to hadn't even been cleaned and the AC barely worked at all. No AC is a deal breaker for me at the beach of all places. But after we got our 2nd room it was fairly clean, beds were comfortable, bathroom was clean. Service was mediocre and kind of hectic at the front desk, best way was to use the room phone. There was no order or line to be noticed while trying to talk to someone at the front desk and they just picked and chose who they thought was next. Not too much to complain about though considering I was trying to find the cheapest possible way to stay and their prices were the best to have average reviews.

Room Tip: Don't let them put you in room 250.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarJunkey2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, August 5, 2013
Well, if we weren't able to impress you in July, maybe we can convince you in the fall. Times do get a bit hectic in July with so many people coming to the ocean. Maybe you will try us again in a little less busy time....We're working to SHINE!

Thanks for the review,
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 24, 2013

The staff was great: professional, courteous, knowledgable and friendly (Jay/Priscilla/Matthew)! &, it was Bike Week but they didn't "jack" the rates. I plan to stay there, again, next visit to the Grand Strand . . .

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fhsmct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, August 5, 2013
Thanks for the great review! We appreciate that you found us and will be back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 5, 2013

Have not stayed here yet but really looking forward to our stay I have called Jay a lot trying to plan for my trip of 8 days and he has been up most helpful he answered questions my choice hotels couldn't answer for me and even made notes of stuff I need before I even arrive! I put up another review after I stay! But just think Jay should get two thumbs up for going above and beyond to help me

Stayed June 2013, traveled with family
Helpful?
1 Thank Amber S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, July 2, 2013
2 Thumbs Up indeed! Thanks for the great review. I'm glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 12, 2013

I called on April 3rd to request rates for a month long stay. I told them the approximate dates I needed and Jay gave me a 30 day rate of $33 per night, he told me don't worry just call back as soon as you can confirm the exact date. I called back 2 weeks later to lock in the dates that were the exact same as I had given Jay. Nikki quotes me a price of $79 per night for a 30 day rental.
I told her about what I had been quoted she says Sorry, nothing I can do. Needless to say i found a different place to stay.

  • Stayed April 2013, traveled on business
    • Service
Helpful?
5 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, April 17, 2013
I'm so sorry you had this problem. Yes, it was a communication error. Our rates do fluctuate, I spoke with Nikki and offered a better response that perhaps we could have returned your call to work something out. If you have found a place you are happy with, I'm glad. If we can be of further assistance don't hesitate to call.
I hope you are enjoying your time in Myrtle Beach!
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2013

I'm in myrtle beach for business and my team and I had a very good experience with this property. We stayed for multiple weeks and never had a billing problem, the service that jay gave at the front counter was above and beyond, and the rooms were very clean, nice towels, large fridge and the beds were great. This is my second stay here and I would recommend it to anyone.
All front desk staff were pleasant and smiley and offered new towels anytime needed.
Henry I
Las Vegas

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hingier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMB, General Manager at Suburban Extended Stay of Myrtle Beach, responded to this review, April 17, 2013
Thanks Henry! I'm glad you enjoyed your stay! We stive to give that service and appreciate when it's noticed. We hope to see you again and look forward to meeting any friends that come to Myrtle Beach!
Patricia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suburban Extended Stay of Myrtle Beach

Property: Suburban Extended Stay of Myrtle Beach
Address: 730 Frontage Rd E, Myrtle Beach, SC 29577-6767
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 34 Specialty Lodging in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay of Myrtle Beach 2*
Number of rooms: 132
Official Description (provided by the hotel):
The Suburban Extended Stay® Hotel in Myrtle Beach SC is conveniently located in the heart of Myrtle Beach, within walking distance of Coastal Grand mall and Myrtle Waves Water Park. This Myrtle Beach, SC hotel is minutes from attractions like the Broadway at the Beach shopping, entertainment and dining district, Ripley's Aquarium, the Carolina Opry and Pirates Voyage, which offers fun, feast and adventure.Additional nearby points of interest include:•Myrtle Beach Convention Center•Coastal Carolina University•Webster University•Brookgreen Gardens•Barefoot LandingVisitors to Myrtle Beach, South Carolina will enjoy miles of beautiful beaches, a variety of restaurants, fun-filled amusement parks, unique shopping, lively nightlife, adventurous water sports and lots of fishing. In addition, there are many golf courses located in the surrounding area.Business travelers will appreciate access to conveniences like copy and fax services.All guest rooms have all the conveniences of home, including spacious work desks, hair dryers, and kitchens with refrigerators, microwaves, two-burner cooktops, coffee makers, cookware and utensils. Guests of this Myrtle Beach, SC hotel will also enjoy having private voice mail and free expanded cable television that features more than 70 channels like HBO, CNN and ESPN. Non-smoking rooms are offered.Laundry facilities are located on the property for guest convenience. Economical daily, weekly and monthly rates are offered for added value.In the heart of Myrtle Beach, South Carolina, you simply won't find a better value than the Suburban Extended Stay Hotel. For a day, a week or a month, we are the perfect destination for business, relocation and leisure travelers. We have just what you need to make you feel at home and offer a great value over a longer stay. Book a room today! ... more   less 
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Also Known As:
Suburban Extended Stay Of Myrtle Beach Hotel Myrtle Beach
Myrtle Beach Extended Stay

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