This hotel is in need of some serious updating/renovation. The age is starting to show itself in the buildings facade and interior. There are empty rooms that are in disrepair....they look like they were at some point served as function rooms. The room was ok, but was a bit dated and grimey....It appeared clean on the surface, but I never felt clean in the room. I think the hotel has been neglected by the staff and management. The staff was unimpressive, disinterested, unprofessional and didn't seem to care about complaints - terrible Internet and food. The Internet costs $9.95/day and was spotty at best. I found myself having to use my phones 3G signal for Internet. When I complained I wasn't even offered a refund, I just got "oh, ok". Beachcombers was terrible. Chips in the nachos were stale and the quality of ingredients were subpar and not fresh at all. The fish was old and frozen....being on the beach you expect fresh seafood. Is that too much to ask? There weren't enough elevators to accolade the guests either. You had to wait about 10 mins for an elevator with room to show up....then you had to ask someone if it was going up or down as there were no working visual aids on the exterior, and the ones on the inside threshold seemed to never work.
I would not stay here again, I like the resort in general, but next time would stay at the embassy suites.
- Official Description (provided by the hotel):
- Hilton Myrtle Beach Resort is located at the north end of Myrtle Beach, SC. Our hotel offers luxurious accommodations featuring private balconies with ocean views. Hilton Myrtle Beach Resort also features golf, tennis, and a conference center perfect for groups of all sizes. All guests can enjoy access to Splash Water Park located at our neighboring sister property Kingston Plantation Resort. ... more less
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- Also Known As:
- Hilton Myrtle Beach Hotel Myrtle Beach
- Hilton Hotel Myrtle Beach