We spent two weeks here on a timeshare exchange, having enjoyed a one-week stay here in 2010. We knew that November was considered "off-season" for Myrtle Beach and chose that time purposely because there would be fewer people around the resort, the beach, restaurants, shopping areas and attractions.
Check-in was efficient and easy. Although the resort has begun completely renovating some of its units, when we called pre-stay to ask about being booked into an updated unit, we were told that none of the renovations had been completed. Our one-bedroom unit, Number 335, showed some of its age in terms of obvious wear-and-tear on sliding-door tracks, worn tile grout, etc., but in general, the furniture was comfortable and most of the fixtures in good working order.
We did have two minor maintenance issues during our stay -- one with a worn-out floor-lamp switch and one with a lone spider in a location we couldn't reach (a major issue for my spider-phobic spouse). In both cases, a call to the Front Desk resulted in a maintenance person arriving within ten minutes (even though the first call was at 7:15PM on a Sunday night!) and full resolution of each problem within fifteen minutes of our initial call. Very impressive!
Our one-bedroom unit was well-appointed: full-sized refrigerator, four-burner cook-top and good-sized oven, microwave, dishwasher, in-sink garbage disposal, and over-and-under washer-dryer. The dining area table had seating for six. The living room had a comfortable sofa and easy chair. The screened-in balcony had its own table and side-chairs. The bedroom had a king-sized bed that was beginning to show its age comfort-wise, two nightstands and an easy chair, plus a built-in spa tub. In addition to a sink and vanity area in the bedroom, there was a separate bathroom with a sink and vanity in one section and a toilet and tub/shower behind their own door -- making simultaneous morning wash-up a breeze. The only noticeable shortcoming was a lack of bureau space....three drawers under the television in the bedroom and a single drawer under the television in the living room...not really adequate for two adults for two weeks and definitely insufficient if anyone is also using the sleep sofa in the living room. On the other hand, the unit has multiple closets (at least four that we can recall now).
In addition to the middle-weekend mini-cleaning given to guests staying for two consecutive weeks, one-week guests get a mid-week towel exchange, something we haven't encountered at many of the other resorts we've visited.
In addition to computer access in the lobby area dedicated to guest use, this resort provides in-room WiFi access at no additional charge. With multiple signals to choose from, we found their Internet access to be readily available, quick and more than adequate for our needs.
While not directly on the beach (this resort is two blocks inland from Ocean Boulevard), the location is extremely convenient, with easy access to the major businesses along King's Highway (Rt 17 Business) and the Rt 17 By-pass. And it only takes a day or two to figure out that Grissom Parkway, directly out the hotel driveway, provides a great alternate route for quick north-south access without getting onto either sections of Rt 17. The Parkway also provides immediate access to the entire Broadway at the Beach complex, less than one-quarter mile from the resort entrance gate.
The resorts weekly "welcome get-together" (on Monday nights to accommodate check-ins from Friday, Saturday and Sunday, is above average compared to many we've seen. A nice selection of snacks and beverages, an enthusiastic and genuinely helpful activities staff, and giveaways that include tickets to local shows and coupons to local restaurants.
Even during the "off season", the Activities Office offers a nice variety of programs aimed at a diverse audience, with programs for everyone from toddlers to seniors....
They also can coordinate day-trip escorted tours to Charleston or a jeep tour of the greater Myrtle Beach area -- both well done, informative and fun.
The lobby also houses a Golf and Entertainment Desk, with a staff that "knows their stuff" when it comes to booking tickets to local shows, arranging golf tee times, making restaurant and shopping suggestions, etc. Really nice to have an area dedicated to this kind of service rather than asking the front desk folks to do double-duty.
And while the folks on the resort security gate came to recognize our car and license plate after a few days, they always also asked to see our guest parking tag, which had our check-out date lettered in clearly-readable, dark ink. The seemed to have mastered the knack of combining security and hospitality...we always felt like their "welcome back" at the end of the day was sincere, but that they also were checking to make sure we really did belong on their property.
We look forward to visiting Sheraton Broadway Plantation again after renovations have been completed to all their units -- taking guest experiences from the very-good to exceptional levels.
- Official Description (provided by the hotel):
- Sheraton Broadway Plantation offers all of your at-home amenities needed to accommodate family members or just the two of you. All villas feature private balconies or patios, fully equipped kitchens or well-equipped kitchenettes, washers and dryers, and unlimited Wireless High-speed internet access. ... more less
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- Also Known As:
- Sheraton Broadway Plantation Hotel Myrtle Beach
- Sheraton Hotel Myrtle Beach
- Sheraton Myrtle Beach Sc
- Sheraton Broadway Plantation Resort
- Myrtle Beach Sheraton
- Sheraton Broadway Myrtle Beach