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“I stay here every year!” 4 of 5 bubbles
Review of Sand Dunes Resort & Spa

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Sand Dunes Resort & Spa
Ranked #147 of 207 Hotels in Myrtle Beach
Buenos Aires, Distrito Federal, Argentina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“I stay here every year!”
4 of 5 bubbles Reviewed October 8, 2013

About 5 years ago, my family and I (at the time I was 16) were walking around the Hard Rock Park, which does not exist anymore, and we ran into a person who was selling timeshares.
They told us that if we sat through the hour talk, that they would give us $100....so we went.
After a long talk and some arrangements, we finally bought our timeshare here at the Sand Dunes.

5 years later, we can't be happier!! The rooms (especially the 1 bedroom with kitchen room) are great! The waterpark inside the hotel is fun if you have kids, and there are many hot tubs.
Obviously, when it's really hot outside or its cold or rainy, everybody is at the hot tubs. But hey, you get to make a lot of friends!! lol

So housekeeping is not all that. But we don't usually like for them to clean our rooms, we can do it ourselves. Everytime we needed anything they were there. Any problem we had, they solved it.

The restaurant is AMAZINGGG! Sooo good. Oyster soup totally recomended! the hot wings are really good too!! Definitely order food from the restaurant. It's not too expensive and it's delicious. And the breakfast is pretty awesome too! (Love the waffle maker!!) The breakfast is NOT included. That's one thing that sucks.

I've been reading all the comments people say.
Really I think people are very picky. If you want a hotel that is 100% perfect, you better be ready to spend A LOT of money! This place is comfortable, fun and totally worth the trip. Definitely for families.

Hotel is literately ON the beach. It's a little far from the downtown area (maybe like 30 blocks, i think). But we never go there so it doesn't really bother us.

Alright, I'm done people!!

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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822 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • French first
  • Any
English first
Rural Retreat, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 2, 2013

Warning - Do Not stay at the Sand Dunes Resort, it was a dump, management ( Sandra Alltop) was very rude, she should not be working there, she has no business dealing with people. The room we stayed in was very dirty, we found out that they do not change the blankets or bedspreads between guest, so therefore you are sleeping under dirty linens, when we complained and ask for clean ones, we got treated like dirt, I have never had anyone in management talk to me like Sandra did, will never stay at this hotel again, and if you believe the good comments you are going to be sorry - you just wasted your Money.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Myrtle Beach hotels

Gibbstown, New Jersey
2 reviews
4 of 5 bubbles Reviewed September 26, 2013

Jon Wilkie the Golf Director set up our trip --- Myself and three of my brothers and our wives stayed at the resort --- Jon did a great job arranging the rooms and setting up the golf tee times and handled any concerns that we had ---- The staff was also mostly very helpful ---- If there is room for improvement at the hotel the Housekeeping staff could use benefit --- In all a really great trip ---- Thanks to Jon

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I have absolutely nothing but positive comments to say about this facility. I held my Bravo Company, 101st Airborne Division reunion here in September, 2013 and the rooms were all very nice and extremely clean and the staff was so helpful and friendly. Eddie at the front desk was priceless!!!! Kristina Aaronson, the Sands Conference Service Manager went out of her way to make sure that our reunion went off with perfect success. Whether you're staying here on a vacation or for a conference, convention or reunion, you cant beat this Resort!!!
Randy S of Bravo Co, 1/501st, 101st Airborne Division

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank randyls4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
4 of 5 bubbles Reviewed September 19, 2013

We stay here every year. The Sands Resort has several buildings. We always stay at the
Sand Dunes it is the main Oceanfront tower. It is very clean and the staff very accommodating.
They have several restaurants and a convenience store on the premises.
Be sure you know which resort building you are staying at when you book your trip.
Some of the buildings are old and not as well kept such as the Sands Ocean Club. Home of
Ocean Annies. There is a very old section and a newer section. Also ask how far you are from
beachfront if it says ocean view.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed September 17, 2013

We booked out Vacation on March 22, 2012 for 4 families staying in 2x 2 bedroom suites for the arrival date of 8/3. Party consists of 4 familes which includes 2 kids under 14, 2 more at 4yo and an infant, 7mo old. We were caravanning from Chicago, and arrived on 8/3 around 7p. It was a long and tiring 16 hr drive. When we arrived, the check in process took forever because they only have 1 person running the counter, and many othere were waiting with varies problems and concerns. After we finally checked in and settled in, hauling all luggage to the 3rd floor of the villas, we realized that the 1 room did not have any electricity. It was really hot, and was time to put our infant down for the night. We called the front desk from the working room, and they said they will send someone to look at it. 2 workers came by and checked the fuse panel and said they will be right back because they don’t know what the issue is. After the long wait, and crying kids, we decided to walk down to the front desk and speak with the manager, Mr Steve Madert. We came to find that the power was out because the owner did not pay his electricity bill. REALLY? We booked this 5 months ago!!! We were really upset, and had no where to go. Mr Madert than told us that they are completely booked and offered to put us somewhere temporarily until he can figure things out for tomorrow. I told him that this is really hard because we have a lot of luggage and necessities for the kids/ infants and this would be a REALLY inconvenient step for us. He said that this is what it is and he will do all he can the next day to make it right. He was really nice that night and told us that come tomorrow, (Sun 8/4) half the resort was checking out, and that he would put us in his “nicest suites” and I quote. That night, was a nightmare because we stayed at a single unit with my inlaws who were forced to sleep on the pull out sofa after our 16hr drive. We did not get any sleep that night. We couldn’t fully unpack, because we were moving, and the other party didn’t unpack either because Mr Madert assured us that we would be moving to their “nicest suites” the following night.
Next day, we came down to the front desk at 12p as agreed the previous night. Mr Madert was no where to be found. We spend a lot of time looking for him and then asked staff to get a hold of him. After doing so on the phone, Mr Madert was VERY RUDE on the phone and said that he found us another 2 bedroom suite in the same villa we were supposed to stay at. This room was also not very close to our other party. We asked him what about our agreement and the “nicest sweet” ? he said “It is what it is, and this conversation is over” and that was the end of our conversation. I was really upset! We lost this night, and still had not unpacked and losing time. We wanted to go to the beach, and get food, and crying kids, and no where to go! It was horrific. We then went to the front desk and asked if they have any rooms that are closer together, and were told that they only had 3 bedroom suites available. After consideration, we each paid $600 ($1200) total to upgrade to the 2x 3bd suites that were close to each other in the tower.. we finally settled in mid afternoon, and tried to enjoy the rest of our vacation. We then tried to setup a meeting with Mrs Sandra Alltop to go over this issue. She was never around, and the only minute I caught her, she said that she has our information and will see what she can do. Most our correspondences were via email. On 8/14, Mrs Alltop informed me that there is no other compensation than the 50% of first night that was provided. I said that this is unacceptable, and not only do I NOT see ANY refund done on their part to this day, That is NOT acceptable for the horrific service we received; and in additional, not as promised.
I opened a case with BBB, and Ms Alltop lied to them as well, and was simply ignoring my response by stating that Sand Dunes stands behind the decision that has been made. which basically means they DO NOT WANT YOUR BUSINESS!! STAY AWAY!!!

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank ISEI3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 16, 2013

I had read all the reviews on here about this resort, so I was kinda leary to stay here, but boy did we get a great condo.

We just booked this resort on the weekend of Sept. 13 2013 through Sept. 15 2013. I can tell you this. This resort was great. All the people were friendly and helpful. I even got a chance to talk to someone about how this resort works. If you come here please understand that the rooms/condos are privately owned. They go from a rating scale of A-D, A being the best and rented out first with D being the worst and rented out last. There are some D rated rooms from some of the reviews I've seen here, but they try to get the OWNERS to get them to A standards. They try not to book those unless the rest are full. It is up to the OWNERS of the rooms to take care of the furnishings (ex. broken chair), unless the guests damage something. We also found out that the only thing the hotel takes care of is the cleanliness and things like repairs from toilets to HVAC. It is up to the OWNER of the condo to renovate it. They do yearly inspections as well, and rate the rooms accordingly. If you go during a very busy time you have the possibility of getting a D rated room if everything else is booked remember this.

We stayed here during the weekend, and the condo we got was very clean, had a clean refrigerator, clean dishes, and cook ware, clean beds and sheets, clean couches and chairs, also had a clean dishwasher, clean full size fridge, stove only, (no oven). The condo we got was in the Villas and it was a corner unit, loved the view down the strip and the partial view of the ocean. It was condo number 2517. The only down fall to our condo was that it came with only double beds, instead of queen. Thinner people would be fine, but average size people, it is kinda too small. The parking decks are nice, but tight when there is some traffic going in and out.

Room service was friendly, and restocked towels, toilet paper. Also changed the sheets on the beds daily, vacuumed the floors, took out the trash. The clerk at check in was friendly, and gave us a map of the resort with our building circled on it, and how to get there from the reservations desk.

The water park was great for the kids. The water was very clean, and maintained daily, I watched them every morning test and clean the water. The water slides were fun for both adults, and kids.
The breakfast buffet at the Brass Anchor on sight was ok, but nothing wonderful. If you eat there its best to get something made to order and not the buffet. The food was kind of bland on the buffet, that's about it.

Overall this is a wonderful Resort and has alot to do right there without even having to leave. It is close to South Myrtle as well only about 10 minutes away or at least during this weekend it was due to light traffic. We defiantly plan on coming back again, and is very reasonable on price and fun.

Room Tip: If you book a room with a kitchen, remember to get some paper towels. They do give you dish towels t...
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sand Dunes Resort & Spa

Property: Sand Dunes Resort & Spa
Address: 201 74th Ave N, Myrtle Beach, SC 29572-3832
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Spa Hotel in Myrtle Beach
#33 Top resorts Hotel in Myrtle Beach
#84 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sand Dunes Resort & Spa 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Sand Dunes Hotel Myrtle Beach
Sand Dunes Resort And Spa
Sand Dunes Myrtle Beach
Myrtle Beach Sand Dunes Resort

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