A room was booked for my wife and kids on spring break. Part of the appeal was "free water park tickets" to a top ten rated water park. We called the day before and asked if we needed to do anything for the tickets the reply was no we will have them waiting for you at check in. Once she got there she was told the water park was closed and you should have clicked a link in the web site to get the times the water park was open. The lazy river at the hotel was also closed for maintenance. She went to the room and that was the last straw she said there was what she hoped was spagetti sausce on the counters and it smelled so she decided not to stay there. Went to check out and was told you cannot check out until you talk to the manager. She spoke with the manager (Sandra Alltop) and was told by her you will be charged for one night + $50.00 cancellation fee. She left and now the hotel is telling us because she did not go back to the front desk and get a check out slip and prove she left they are charging her the full amount. These people are scummy and the hotel is nasty. On a side note she did stay at the MERIDIAN PLAZA MYRTLE BEACH SC and loved it.
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- Also Known As:
- Sand Dunes Hotel Myrtle Beach
- Sand Dunes Resort And Spa
- Sand Dunes Myrtle Beach
- Myrtle Beach Sand Dunes Resort