I will start this review by stating that this review has nothing to do with the quality of the food, because unfortunately we never actually ate at the restaurant. I had contacted the Red Drum regarding a reservation for a large group. We were planning to have a nice dinner with a few close family and friends following our informal wedding ceremony and had heard wonderful things about the Red Drum. The special events coordinator responded to my email and said that we could reserve the wine room for our group and that all that was needed for the reservation was a name and a phone number. This met our needs perfectly and we were very excited to reserve the room and celebrate our special day at the Red Drum. Unfortunately, the special events coordinator was very difficult to work with and very hard to get in touch with. It was almost impossible to get in touch with her by telephone, so most of our communication was through email. A few days before our wedding day, several new terms for our reservation were thrown at us. These terms had never been previously discussed or shared, and required us to spend more money than we had planned on spending. The special events coordinator informed me that this "was what she got paid for." We were devastated because we could not meet the terms and were only a few days away from our celebration. Thankfully another Mt. Pleasant restaurant stepped up to the plate and provided us with service and food. I did write a letter to the owner of the Red Drum detailing my disappointment and my frustrations. I will give credit to Mr. Berryhill for contacting me to acknowledge the receipt of my letter and to express his distress over my negative experience with my interactions with the Red Drum. Unfortunately, he promised to follow up on the issues detailed in my letter and to get back in touch with me after he had followed up, but there was never any follow up. So, in conclusion, the food may or may not be wonderful, but I can not recommend planning your special event at the Red Drum.
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