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“Do NOT stay here as a Charleston base, unless you have a car”

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Courtyard Charleston Mt. Pleasant
Ranked #12 of 24 Hotels in Mount Pleasant
Certificate of Excellence
Ottawa, Canada
Level 5 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Do NOT stay here as a Charleston base, unless you have a car”
Reviewed August 23, 2013

There are several reasons this hotel was not a positive experience:

1. It's in the boonies by a highway. Nothing is nearby. It's a $30 cab ride to Charleston.
2. A staff member called us a cab to Shem Creek. The cabbie scammed us. Beware: apparently unscrupulous cabbies are a major problem in here and in Charleston. Shem Creek is, according to all other cabbies, about a $13 ride. He charged us $18. The hotel did not take any responsibility beyond making an apology.
3. Someone set the in-room alarm for 3 a.m. This had to be turned to the 'on' position to work. Even if a previous tenant had set it for their stay, it would have gone off and they'd have shut it off.

This place is very far from Charleston. The nine miles is an expensive cab ride.

It's clean and decent but unless you have business in Mount Pleasant, skip it. This is certainly not a vacation hotel.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank T0r0nt0traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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English first
Greenwood, Indiana
Level 6 Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed August 15, 2013

My family spent 2 nights in 2 rooms recently while attending a wedding on the Isle of Palms. The hotel itself is relatively new and is in good shape. The beds were comfortable. The hotel is not on a busy road being set back from US 17 so there was no outside noise noticed. The location was ideal for us being about 12 minutes from the Isle of Palms beach. The atmoshpere of the hotel is good.
The front office staff was helpful. We inititially arrived at 1 PM and were told that our rooms were not ready so we went out to lunch. We returned at 3 PM which is check in time and 1 of the 2 rooms was ready but the other was not, but by the time we went to move the car and take the luggage to the elevator we were met by Ryanne from the front desk with the key to the additional room. This was the first of many times that Ryanne was quite helpful during our stay and I really must say that she made the stay more enjoyable.
The negatives include that the bathrooms do not have a fan and are very slow to clear the stem out. The restaurant was good the one time we went there for breakfast but it only serves breakfast and $9.95 for a breakfast buffett is a bit steep for the area. My only other negative involves returning from the morning wedding to find one of the rooms had not been cleaned by 3PM.
We did not swim or use the exercise room. FYI the exercise room had a couple treadmills, an eleptical and some free weights with a TV.
I would stay here again if I was in the area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed August 12, 2013

Just spent two nights here. Coffee was not available 24/7. Room cleaning so-so. Coffee table in our room was not cleaned during our stay, despite the fact that we had used it and it obviously needed it. No way to obtain a newspaper on Sunday morning. No shampoo in our bathroom, though maid had left 2 body lotions and a conditioner bottle.

However, staff at front desk extremely pleasant.

Stayed August 2013, traveled with family
Helpful?
Thank Jo Anne Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Director of Sales at Courtyard Charleston Mt. Pleasant, responded to this review, August 14, 2013
Good Afternoon. I really appreciate you taking the time to write about your experience at our hotel. We will take your comments and use them as training tools for our staff so that we can be an even better hotel. I hope that you will come visit us again when you are in the area and see that the time you took to share your thoughts have helped us improve. Most Kind Regards, AMiller
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Charlotte, North Carolina, United States
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 2, 2013

We stayed in this Marriott instead of our usual Marriott in downtown Charleston. We were not disappointed. Beautiful lobby, very nice rooms, nice pool. The main front desk lady was as nice and accommodating as she could possibly be. I have no complaints about this hotel.

  • Stayed June 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Marianna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 2, 2013

My wife and I love to travel to Charleston, SC. This is a very popular city for holding large events. Because of the climate, there usually is an event going on each week and finding a reasonably priced placed to stay in Charleston is difficult. This Courtyard is located within minutes of Charleston and other great locations in the area. We like the location and staff of this Marriott and now generally stay here when visiting.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Georgia
Level 6 Contributor
247 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed July 30, 2013

We spent one night here and thoroughly enjoyed our stay. The stay for breakfast promotion was well worth the extra cost. My wife loved her made to order omelet.The down side was we had to request 2 luggage racks be brought to our room. There was ample space in the room for a table/rack but nowhere to even put 1 suitcase not 2. With the current concern about insects getting in suitcases it doesn't make any sense for a respected name like Marriott to not provide accommodations for 2 suitcases in every room. Did management fall asleep on this one? What would it cost? $35 to $40?

Room Tip: We were told that luggage racks would be provided upon request. Request a room with luggage racks...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmy30263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level 6 Contributor
102 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 29, 2013

Sometimes I want to be out secluded and tucked away but still be close to everything and feel like I am in a luxury hotel. This is the place in Charleston to stay if that is what you are looking for. Located in the heart of Mount Pleasant, just a short drive into Charleston downtown, and just mins from beaches. As soon as you pull up to this hotel you are like "wow". This is NOT your standard Courtyard. I am from SC and when I walk in, I feel right at home. The decor is "southern charm" and the staff is so delightful. Amenities are top of the line and accommodations are just un-beatable. Breakfast is good as well as the pool and BBQ area. You must try this out if you need a "getaway"

  • Stayed October 2012, traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Director of Sales at Courtyard Charleston Mt. Pleasant, responded to this review, July 30, 2013
Good Afternoon Jason~
Thank you so much for writing a review about Courtyard Charleston Mt. Pleasant. I couldn't be happier to read what you had to say! I hope that each guest who visits us will feel the same way that you described. Hope to see you again when you are in town. Most Kind Regards, AMiller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Charleston Mt. Pleasant

Property: Courtyard Charleston Mt. Pleasant
Address: 1251 Woodland Ave, Mount Pleasant, SC 29464-3288
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mount Pleasant
#5 Business Hotel in Mount Pleasant
#8 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charleston Mt. Pleasant 3*
Number of rooms: 80
Official Description (provided by the hotel):
Courtyard by Marriott, Mt. Pleasant's newest hotel provides a sanctuary for guests. Offering luxurious bedding, 32 inch flat screen televisions with connectivity panels and state of the art meeting facilities. Featuring a library and lobby bar with a charming courtyard, pool and fire pit. Convenient to historic downtown, beaches, shopping and golf. Courtyard, it's a new stay. ... more   less 
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Also Known As:
Courtyard By Marriott Charleston-Mount Pleasant Hotel Mount Pleasant
Courtyard Mount Pleasant
Courtyard Charleston Mount Pleasant
Mount Pleasant Marriott
Mount Pleasant Courtyard

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