We were running late to get checked in, I called the hotel for better directions and twice I was given the wrong directions. When we finally arrived, the hotel was not the same hotel in the pictures online. This is actually a motel. There were people living out of this hotel. Check in was completed by a extremely unknowledgable and unfriendly staff member. Once we got into our room, none of the ammenities promised were available, there is no coffee and newspaper to be had at this hotel. There were dirty towels in the bathroom, the shower curtain had lots of mildew and we were not given another room because the hotel was suppossively booked solid. Maybe in an alternate universe. We asked for directions to a couple of places that should have been common knowledge to anyone living in the area and the hotel staff had no idea how to get there. No internet service available to help us either. Honestly, I could not have been more traumatize by a single hotel even if it was the Bates Motel.
- Official Description (provided by the hotel):
- Budget hotel in Hilton Head that is recommended for families. ... more less
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- Also Known As:
- Red Roof Inn Mount Pleasant Hotel Mount Pleasant
- Mount Pleasant Red Roof Inn