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“clean new room”

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Red Roof Plus+ Mount Pleasant
Ranked #13 of 23 Hotels in Mount Pleasant
chicago, il
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“clean new room”
4 of 5 bubbles Reviewed October 29, 2013

We paid several dollars extra to upgrade to a superior king when booking on the travel site we used. I think this was a good move.
On the outside this place is very motelish looking- like what you would think of as a Red Roof Inn or similar motel. However, the room was contemporary looking and obviously newly remodeled. The furniture, wood flooring (best part IMO because motel carpeting is a gross thing to contemplate), fixtures, everything was very new and clean, with updated decor.
Our room was fairly spacious and all the features were present to make for a comfortable stay: mini fridge, coffee maker and coffee supplies, iron and board, hair dryer, desk and place to charge devices, flat screen TV, electronic safe (kind of weird, though, that there is a daily usage fee of couple of bucks for it- but they waived it). Bed fairly comfortable for us. Additional hangers were supplied when we requested.
It is not a full service motel. No restaurant, room service or anything. But it seems to be in a safe area with everything such as supermarkets and restaurants close at hand. Mt. Pleasant does not have much in the way of character. Although the Shem Creek area is fun to eat in- a lot of seafood restaurants congregated in this little marina area nearby. You will want a car to get around and get to Charleston.
All in all, a good reasonably priced option if staying in historic Charleston is not in the budget.

Room Tip: When we stayed, some rooms were not remodeled yet. Go for a superior king as these seem to be the r...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank pairofloafers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, October 31, 2013
Thank you for sharing your experience with us. We are proud to offer our newly remodeled rooms. The staff will be pleased to know they were able to deliver the quality and service that we pride ouselves on. We hope that you will chose us again on your future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
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126
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Roswell, GA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

We stay at the Red Roof Inn, Mt. Pleasant, SC since I moved to the ATL from Sullivan's Island. If you ever need to feel welcome, to know your pets are considered guests, too, you should stay at the Mt. Pleasant Red Roof Inn. They treat you like family here, and who could want more? The rooms have been redecorated and are fabulous! You get much more than you pay for here.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Jeanine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, October 11, 2013
Thank you so much for sharing your experience. It is always a pleasure to know we have made our guests feel invited! You are a valued guest and we look forward to serving you on your next stay.
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Sumter, South Carolina
1 review
3 of 5 bubbles Reviewed October 7, 2013

We have stayed here twice recently due to having a new student at the Citadel. Our first stay was great! Friendly service, comfortable beds, nice rooms. Therefore we returned this past weekend for another visit. This time the staff was still very friendly and very accomodating when we asked to be placed in a certain area of rooms. That is where it changed. There was a strong old musty odor in the room but it seemed clean. The next morning we found 2 roaches crawling on the wall and ceiling! The staff was very apologetic and did give a discount on the room. Have not yet decided to give it another try.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, October 11, 2013
Thank you for sharing your experience with us. I sincerely apologize for the unpleasant experience you had. I have noticed a pattern of concerns and am currently working with my exterminator to eliminate this issue with pests. I hope that you have the confidence in my ability to handle this problem and will choose us on your next visit to the Charleston area.
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Concord, North Carolina
1 review
1 of 5 bubbles Reviewed October 3, 2013

The hotel is "newly" remodeled but the cockroaches are still there. We were supposed to stay 3 nights and only made it one since we had to share our room with cockroaches. You could also hear the neighboring rooms TVs. Will want to stay somewhere else and there are plenty of other hotels in the area to choose from. Wont be back!

  • Stayed September 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TR321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, October 6, 2013
Thank you for letting us know about the unpleasant experience you had. This will allow me to address the problem immediately by contacting our exterminating service ASAP. We take these issues very seriously and hope that you have the confidence in our staff to keep this from happening again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed September 30, 2013 via mobile

This was a good option for us. We are a couple with a small child who had our dog with us. We did not want to pay the outrageous prices and security deposit of the historic district. We were only there for a brief stay so the location worked for us. the room was super small but totally redone. It only took a few minutes to get to the historic district.

  • Stayed September 2013
    • Value
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    • Rooms
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Helpful?
1 Thank leeshajoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, October 2, 2013
We are so pleased you chose the Red Roof Inn Mt Pleasant. We appreciate your business and thank you for sharing your experience.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 29, 2013

We stayed 3 nights and it was wonderful! Clean rooms that have been recently remodeled with comfortable beds! The staff was great! Especially Kimberly and Tracy at the front desk. So friendly and efficient. We will definitely be back!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trishj64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, September 30, 2013
It is always a pleasure to know we were able to deliver on great service and comfortable rooms. Your comments are appreciated and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

Stayed on the second floor for one night. When we walked in, the smell of wet dog was so unbearable we asked to switch rooms. The staff came to see our room and apologized for the odor. We went into the next room, which smelled of musty cigarette smoke, but that was better than dog. The rooms looked very nice, updated with hardwood floors. This room had a fridge and micowave, the other did not, though I couldn't tell the difference between the two rooms. Make sure that if you didn't use the safe, let the staff know otherwise they will charge you $1.50 fee. The price of the hotel was unbeatable and the location was good; a short 10 minute drive from downtown. I would probably stay here again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review, September 30, 2013
Thank you for sharing your experience.We appreciate our guests feedback while we work continuously to improve our product and services. We value you as our guest and look forward to serving you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Plus+ Mount Pleasant

Property: Red Roof Plus+ Mount Pleasant
Address: 301 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2901
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Mount Pleasant
#6 Business Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Red Roof Plus+ Mount Pleasant 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Budget hotel in Hilton Head that is recommended for families. ... more   less 
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Also Known As:
Red Roof Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Red Roof Inn

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