I am from Charleston but live out of town. I went to Los Arcos for a family members Bday. I was very disappointed. First the waiter was very interested in being speedy with very little personal service. For ex. Taking the orders talked more spanish than english. I don't speak spanish; along with talking to other staff in spanish while trying to take my order. We sat near the rear of the building and listened to the waiters through dishes as they ran to rear of the building with dirty plates and spilled someone's left over salsa all over the floor and on me. I was so upset, but not one person even came over. I guess because I had already paid my bill. They also did not clean the floor. Terrible service had to chase the waiter down to get more tea and a dessert menu. I will not ever eat there again.