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“Wonderful Staff!” 5 of 5 bubbles
Review of Residence Inn Charleston Mt. Pleasant

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Residence Inn Charleston Mt. Pleasant
Ranked #14 of 23 Hotels in Mount Pleasant
Certificate of Excellence
Gray, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Staff!”
5 of 5 bubbles Reviewed August 7, 2013

I just want to leave some feedback for the front desk staff, particularly, Marilyn.
We have stayed at many hotels and have never been treated as kindly as we were by Marilyn at this establishment.
The hotel is clean, comfortable, and convenient, but the thing that really makes this place is extraordinary was Marilyn at the front desk!

Thank you for making our vacation a wonderful experience, Marilyn!!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mariac1298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    75
    54
    20
    11
    5
See reviews for
81
38
7
23
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 2, 2013

Here are the great things about this property: Clean, conveniently located to everything, including the beach and a comfy bed. Here are the bad things: Their website explicitly said that washer/dryers were "in-room amenities."...not so. They only have a coin laundry with three washers/dryers, which, for a property this large, is woefully inadequate. The kitchen utensils were also very meager, to the extent that we had to go out and buy a measuring cup, whisk, etc.. That said, once we got over these disappointments, we have enjoyed our stay. Finally, we tried to get an upgrade and we tried to get a room with either a patio or a balcony (we're smokers) and both requests were denied, in spite of our stellar Marriott Rewards status. Bummer.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank etmcfadden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Iowa
2 reviews
5 of 5 bubbles Reviewed June 16, 2013

We moved over to this Residence Inn from another one that was in the Downtown/Riverview where we had a very displeasing stay (see other review). As soon as we pulled up, the property was very clean, and pleasing to the eye. The pool area was very inviting and even had "Jamaican" music playing. When we walked in, it was beautifully decorated, smelled nice (not like a bleach smell). We were coming to check in and it was only 9:30 am in the morning as we were getting the heck out of the hotel we were staying at! We were going to just leave our luggage until check-in later in the day, but they let us check in then and there! How accomadating and pleasant they were!
Our 2 suite room was very nice and clean. All the furniture was nice, except maybe the couch was a little "used". The bathrooms were clean, the beds were comfortable and we were clear off away from the elevators (always a plus)! Breakfeast was good and had a good selection and different hot selections every morning. The night-time meals they served never were anything my family enjoyed, but many people came down to eat. This is a nice offering, if maybe there were more of a selection so "picky" people can find something to eat.
I would definitely recommend this hotel to everyone. You can't go wrong here!

Room Tip: Find a room away from elevators on a high floor. No noises overhead.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Melissa886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee, United States
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

We stay at this hotel quite often and we love it. The staff is always so friendly and helpful. The hotel is always clean and the continental breakfast is more full breakfast than continental. They've just refurbished the pool deck. While we were there on our most recent trip, the Confederate Jasmine was blooming, filling the walkway and pool area with a Heavenly aroma.

There is a large grill located on the deck and plenty of seating area for guests who would like to entertain. Also, Monday through Thursday, a light meal is provided free of charge.

The location is excellent for those wanting to enjoy the beaches, Charleston, Patriots Point, Shem Creek, shopping, and great restaurants. The Mount Pleasant Town Centre is conveniently located adjoining the parking lot of the hotel with many shopping choices and a theater for rainy days. There is also a Bi-Lo there to buy your groceries since there are small kitchens in most, if not all, rooms.

On the street facing side of the hotel the traffic can be quite noisy, but my sleep machine app on my phone took care of all but the loudest noises.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pawleys Island, South Carolina
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 22, 2013

We chose a 2 bedroom suite for the 3 adults in our group, which worked out better than 2 rooms and more economical. The room was clean and the kitchen area was very well equipped although we really did not use it. It certainly would be more than adequate for an extended stay. The only slight negative would be that the tv screens should be cleaned with the proper cleaner since they were streaked. It also would have been nice to have something other than analog on the televisions. The other point is that the bedrooms are not very large. They were absolutely fine for us since we are not big people, but I can see where someone might find an issue with the size and lack of extra space. The breakfast was wide range in selection, certainly not gourmet, but adequate. The location of the hotel in terms of shopping, restaurants and groceries was fabulous. I was able to walk over to the Town
Centre Mall with no problem. I would certainly recommend this hotel and we actually did return for another night's stay later in the week.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sawadee21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

This hotel was perfect for our Spring Break trip to Charleston. While not in downtown Charleston the drive to downtown was quick and easy. The advantage of this hotel is price and condition. We stayed in a two bedroom suite for less than a single room at most hotels. The room also had a pull out sofa, so we had family sleeping in all three rooms - so much better than all in one room. This hotel is located near lots of shopping and dining choices. Plus it was just a short drive to Isle of Palms. We will stay here again!

Room Tip: If you want the 2 bedroom option book early. They don't have many.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TarHeelsareBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

This hotel is in a great location and offers some great amenities, The breakfast is excellent. The rooms were clean. The beds were not so great. The front desk is terrific. They helped us with dinner questions and resolving other issues. I'm not sure that this property was worth the money charged, so I'm not sure if I would return. I thought it was a little pricey for what was delivered.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rocket973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Charleston Mt. Pleasant

Property: Residence Inn Charleston Mt. Pleasant
Address: 1116 Isle of Palms Connector, Mount Pleasant, SC 29464-9415
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charleston Mt. Pleasant 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Residence Inn

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