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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
Ranked #7 of 25 Hotels in Mount Pleasant
Certificate of Excellence
Reviewed June 5, 2010

This was a wonderful place to stay. All the staff were friendly and helpful, especially the front desk manager, Bert.

  • Stayed: June 2010, traveled as a couple
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Thank JudyHuntsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded June 8, 2010

Thank you so very much for taking some time to write this review! Our staff at the Holiday Inn Express & Suites are very excited that you enjoyed your stay while visiting the Mt. Pleasant area! We certainly look forward to your next visit to the area and hope that the Holiday Inn Express & Suites will be your premiere destination!

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700 - 706 of 738 reviews

Reviewed June 2, 2010

Spent 4 nights here for business and pleasure.
These guys got it right on both fronts.
From cleanliness to service, truly a fantastic job.
The driving factor was simple but rarley seen today...smiles.
Led by Bert at the front desk the staff is always smiling and ready to help out, sincerly showing that they love their jobs and their guests. Maggie, Cory and Shanique are only a few of the starts but I wrote their names down to ask for them next time.The rate and perfect location are icing on the cake.

  • Stayed: May 2010, traveled on business
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Thank ChicagoLawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded June 8, 2010

Our staff takes pride in providing excellent service to all of our guest whether they are traveling on business or pleasure. We want to thank you for taking the time to write a review! The employees are already awaiting your return next time you are in the area!

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Reviewed May 28, 2010

This was our first visit to Charleston and we stayed at the Holiday Inn Express in Mt. Pleasant because of the Bike The Bridge promo. This promo included 2 bikes for the day included in our room charge. The bikes arrived at the hotel at 10 am and we were able to bike over the bridge -- awesome bike ride, not too difficult, great views and easy way to get around downtown Charleston -- then when we returned to the hotel, we enjoyed a quick swim before heading across the street to Sticky Fingers for dinner. Very relaxing day! Bert Griggs at the front desk was extremely helpful in regards to every question we had during our stay. He made sure that we had the bikes on the day and time that we needed them. We would definitely stay at this hotel again.

  • Stayed: May 2010, traveled as a couple
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1  Thank MgoBlue4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded June 8, 2010

Thank you so very much for your kind review! We are proud that we ensured that your stay went perfectly. This was the first "Bike the Bridge" package and we are happy that the two of you enjoyed it to the fullest! It was truley a pleasure taking care of you both and we hope to see you in the future!

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Reviewed May 20, 2010

My wife and I stayed here for our 42nd anniversary and what a disappointment. I'm not really sure where to start. Our keys never seemed to work when we came back to the room. When we went to the desk they were short and acted like it was our fault, "Are you sure you didn't get it near your cell phone."

The hotel is also VERY close to the road so hopefully you aren't planning on sleeping while you are here if you are facing the road.

We decided not to stay more than our one night reservation and move to downtown while we were on our anniversary vacation.

The front desk didn't really seem like this was a big deal. We weren't looking for a refund, we just wanted to let them know about our poor experience. We've learned our lesson this time though, you really do get what you pay for...

  • Stayed: May 2010, traveled as a couple
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6  Thank j_walsh1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded May 21, 2010

It is very unfortunate to hear of the experience you had during your stay with us at our property. We do take all of our guest comments very seriously to ensure that all of our guests receive the best service possible. I want to encourage you to contact me directly at the hotel so I can personally take care of you if you wish to stay with us again.

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Reviewed May 17, 2010

Fellow travelers comments & photos were found to be accurate, as of May 2010

Excellent if you are looking to be CLOSE to Charleston but far enough to avoid the prices. We found the hotel staff to be friendly, accomodating an early check in / late check out and most importantly to us... CLEAN & COMFORTABLE. The price savings was also considerable when comparing 'historic' Charleston hotels ($100 less & plenty of parking & NO FEES) + Free WiFi.

Cute little pool too!

Really you just have to cross the bridge and make a turn and you are crusing down Meeting Street in no time.

  • Stayed: May 2010, traveled on business
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1  Thank smsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded May 21, 2010

We want to thank you for your wonderful review of our hotel property! We are pleased to serve all of our guest to ensure that they have the best experience during their visit to Mt. Pleasant. Our staff is looking forward to seeing you next time your are traveling to the area!

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Reviewed May 12, 2010

This hotel was a great deal for the $$. It's a straight shot across the bridge from downtown Charleston -- about 10 minutes away. Our room still looked brand new with white bed linens and a flat screen and the bathroom had stone tiling and modern countertops. The only disappointment was the free hot breakfast, which was unimpressive.

  • Stayed: May 2010, traveled as a couple
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1  Thank iluv24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded May 21, 2010

The brand new Holiday Inn Express & Suites is convientley located to all tourist attractions and restaurants in Mt. Pleasant and the historic downtown area. We want to thank you for your kind comments about our property. We look forward to seeing you next time you are in the Mt. Pleasant area!

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Reviewed May 8, 2010

We stayed at this almost new HI Express May 1 - May 5. We picked this hotel as it was economical (for the Charleston area) and past positive experience with the chain. Room was very clean and housekeeping did a good job. The grounds are very nice and well maintained. It is across the street from two grocery stores and the original Sticky Fingers. If you plan to go to Patriots Point, it is just 1-2 minutes away. Downtown Charleston only about 10-15 minutes. Nice central location. Staff was great. Two small problems. First morning we were there, staff had problems keeping the breakfast stocked, but the hotel also appeared full and I think everyone went to breakfast at the same time. Also, they need to replace the door handle coming in from the pool. Very difficult to open and I noticed another couple having the same issue.

Next time we are in Charleston, this will be our first choice.

  • Stayed: May 2010, traveled as a couple
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2  Thank TNstrouds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgriggs, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this reviewResponded May 12, 2010

Our staff at the Holiday Inn Express & Suites is proud to serve all of our guests. We are pleased that you had such a great time while you were in the Mt. Pleasant area! We look forward to see you next time you are in the area. Thank you for choosing the NEW Holiday Inn Express & Suites as your premiere destination!

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Additional Information about Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

Address: 350 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2931
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mount Pleasant
#2 Romantic Hotel in Mount Pleasant
#4 Business Hotel in Mount Pleasant
Price Range: $126 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The brand new Mount Pleasant, SC Holiday Inn Express and Suites is located at the foot of the Cooper River Bridge, only 3 miles from Historic Charleston, SC. Providing Southern charm and hospitality to business and leisure travelers alike, the newly designed state-of-the-art property is the first LEED certified hotel in South Carolina - which allows our guests the opportunity to take part in the new “green” initiatives. Situated between Isle of Palms, SC (one of the top 10 beaches of the South according to Southern Living), and Historic Downtown Charleston, SC, the Holiday Inn Express and Suites is within walking distance to the new Mt. Pleasant Memorial Waterfront Park and perfectly positioned for exploring all of Charleston’s attractions. ... more   less 
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Holiday Inn Express Hotel And Suites Mt Pleasant-Charleston

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