Hotel was located right off the highway. Rooms were nice, clean & comfortable. Air conditioning in room worked awesome and kept the room extremely cool in this very hot. humid city. Front desk could use a lesson in hospitality. When I checked-in the lady asked me very bluntly and somewhat rudely "Name....I need your licence and your credit card". She then began chatting with her co-worker about a fellow traveler who had booked 2 adjacent rooms and was now complaining because the traveler thought adjacent would be side-by-side and how they had given her rooms that were across the hall from one another. The lady that was helping me told the other lady that the traveler came in to let her know that she would be back in after she tried to call some other hotels and would more than likely be cancelling due to the fact that rooms weren't side by side. The other lady said "She can go ahead and think that because....BAM! She is wrong because it is not happening....She will not cancel on our shift". Then the lady helping me slammed my credit card on the counter along with my license and said "Room ___....it is around the building" then sat down and continued talking to the other lady.
When we arrived back at the room around 11:30pm after the Hootie & The Blowfish concert we were met with a full parking lot with 8 power company trucks that were double/triple parked and even a few with orange safety cones in empty parking spaces to guarantee them a easy out when they went to pull out in the morning. There were no parking spaces for our car nor the car that pulled in behind us. When I went to office I was met by another un-happy Days Inn employee who told me that nothing could be done because she was not going to call the power workers rooms to have them move the vehicles. It was not until a patron of Huddle House that was located in the hotel left did we get a parking space and this left the couple who came in behind us without a spot and they were basically told "Not my problem".
Other than the employee moral and hospitality being WAY below par this is a great hotel. Convenient to the bridge going to Charleston, stores in the area, and dozens of restaurant. Will go back to stay and with our fingers crossed will be met with more "happy" employees at the front desk.
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- Also Known As:
- Days Inn Patriots Point Hotel Mount Pleasant
- Days Inn Mount Pleasant
- Patriots Point Days Inn
- Mount Pleasant Days Inn