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“I Can't Believe The Bad Review Nor Should You”
Review of MainStay Suites

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MainStay Suites
Ranked #24 of 25 Hotels in Mount Pleasant
Reviewed July 3, 2006

Upon moving to the area my family and I stayed here until our home was ready. The location is fantastic minutes to the beach and historic downtown!!! The staff was great gave great directions, sent us to the best restaurants and helped with reservations. I was there at the same time in May as one other review and didn't see anything that they mentioned. Our room was extremely clean while not a full service hotel it was a bargain for what we got. A full kitchen and housekeeping services. Close to shopping a sweet pool eventhough not real big. I meet some great people who work there. The elevator and all common areas were clean and well maintained. They wouldn't even let us change a lightbulb that was out. They sent their maintenace man immediately!! The beds were VERY comfy and all in my party got great nights sleep.
I can't say enough about what a deal it is for what ya get!!

Stayed: May 2006
1  Thank jbakery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 - 201 of 212 reviews

A TripAdvisor Member
new jersey
28
Reviewed May 13, 2006

Several members of my family stayed in this hotel during the week of a wedding. By the end of the week over half of them were deathly ill, one was even hospitalized! Most were unable to attend the wedding!!!! The staff was incompetent and never available. The elevator one morning actually had feces and urine in puddles in it and even after being told several times it took until late that night for it to be cleaned up! The shower curtains were black with mold, I could go on and on but even the thought of it makes me feel sick again. Yet even with everyone sick and contaminating their rooms, the housekeeping staff had to be begged for two days to come and change sheets and clean the rooms. The location of the hotel is great. However it does absolutely no good because you can't enjoy your stay in beautiful charleston when you are sick and can't leave the bathroom!!!!! Don't ever stay here!!!!!!

  • Stayed: May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2006

We went to stay for a long weekend with our 15 month old daughter. On arrival we had to wait for 30 minutes at the reception. The receptionist had all the time in the world, she really did not mind keeping us waiting!
The layout of our room was fine, but the quality was really bad. It was as if they had forgotten to hire somebody for maintenance! Lots of little things that needed fixing, loose screws etc, a drawer fell out we quickly removed the knives so the baby would not hurt itself... Mouldy stains on all ceilings, wet mouldy carpet by the window/aircon, just next to the electric outlet.
Although we booked for 3 people we only had one cup in the cupboard, when we asked for another one they told us that they didn't have one and gave us a glass! Not much use if you want to make coffee! The breakfast... well the bread was good. There were only grape and apple jelly - as if they could not be bothered to open the box with the strawberry (which we had on the first morning). The toaster was precariously balanced on a small space above the buffet, it you didn't hold it while pressing down the lever it would fall on the breakfast items.
We tried out the fitness room, it had 3 machines of which 2 did not work at all, and although it worked something was wrong with the third one.
The layout and location of the hotel are good, but if you look beneath the surface then you're probably going to be disappointed. We're not going to stay there again!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank Perth6025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Camden, SC
15
Reviewed May 4, 2006

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2006

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank TravelBluegrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2006

1  Thank twfrisbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2006

4  Thank routeguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Address: 400 Magrath Darby Blvd, Mount Pleasant, SC 29464-2971
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 25 Hotels in Mount Pleasant
Price Range: $75 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 71
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Also Known As:
Mainstay Hotel Mount Pleasant
Mainstay Suites Mount Pleasant
Main Stay Hotel

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