We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Good value hotel around Columbia, South Carolina” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Express Hotel & Suites
Ranked #7 of 7 Hotels in Lexington
Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good value hotel around Columbia, South Carolina”
4 of 5 bubbles Reviewed September 20, 2012

We booked a one night stay in this hotel at the beginning of September 2012 on our way back to Canada after our cruise. From Port Canaveral, we reached this location in about 8 hours. We got this hotel for about $60 plus tax through hotwire. The room was spacious and included 2 queen beds, a microwave and mini refrigerator. Our room was on the third floor. There was only one elevator servicing the building. For the night we stayed, it was not a problem. Our room was very clean and it appeared the room was renovated recently. Internet was free through wifi. Connection speed was good.

There are a few restaurants within walking distance of the hotel. As well, there is a Walmart across the street.

The complimentary breakfast in the morning was adequate. It included the usual eggs, sausages, pancakes, muffins, cereals and fruits. Coffee and tea were available all day. We would stay in this hotel again.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MCC2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

110 reviews from our community

Traveler rating
    42
    26
    18
    11
    13
See reviews for
29
15
14
41
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Savannah, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

Stayed here while in the area and was very pleased. Kim and Julie were both extremely pleasant and helpful, obviously very guest service oriented! They both made me feel right at home. The location was easy to find, near lots of shopping and restaurants, with plenty of parking available. The room was attractive and clean, and had everything that you could need. The bathroom was also clean, and had plenty of room. Did not have the complimentary breakfast as I was running late, but it appeared to be well stocked, and looked inviting. I would not hesitate to stay here on another trip. Again, I want to thank Kim and Julie for their hospitality and friendliness!

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Murray2417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed August 23, 2012

This is our sixth stay at the Holiday Inn Lexington SC and as ever the rooms are clean, the staff polite cheerful and helpful; particularly at the front desk and the buffet breakfast excellent. It is a great place to stay if you are visiting Columbia or anywhere else in South Carolina. Charleston is about a one hour forty-five minute drive. There is plenty of choice of restaurants near by as well as a shopping centre with Walmart, TJ Max, Publix, dress barn etc. Down Town Columbia is about 20 minute drive for serious shopping and Lake Murray is 10 minutes drive. 15 minutes from Columbia Metropolitan airport. The hotel although a chain has a family atmosphere. The Swimming Pool was clean as was the whole pool area.

Room Tip: For a family of 4 the most spacious room is on top floor, over looking the front of the hotel. The...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoanneNicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collinsville, IL
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 22, 2012

OMG, where do I start? I wish I had read the reviews on this hotel, I mistakenly assumed that because I had stayed at other HIE express locations and been satisfied this experience would have been the same. Not so.

The carpet is stained throughout the property, common areas as well as guest rooms. The PTac A/C units are loud and squeel and screech all night long. The hotel hallways appear to have not been vacuumed any time recently, the hotel smells of cigarettes throughout. The rooms smell like cigarettes masked by air freshener.

The night clerk, "Bob" is as clueless as they come. I asked for a room change and he did not check to see if the second one was any better.

So unhappy, I would rather sleep in my car and may do just that.

Do not stay here!!!

  • Stayed August 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, September 10, 2012
Dear Barbara D,

Thank you for taking the time to convey your comments regarding your recent stay with us. It's disappointing to hear about your experience at our hotel. I would like to address your concerns in further details and have sent you a private message to obtain more information regarding your stay.

I look forward to hearing from you and being of further assistance.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Lexington hotels

Birmingham, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 5, 2012

We previously stayed in Columbia SC Holiday Inn Express. We expected much better accommodations based on our previous experience. When I called about where to plug in our coffee maker they said that we would have to move it since there was no available electricity to it. There were no linens for the sofa sleeper. Only one ice machine for 3 floors. Pool was green and dirty...... sauna and steam room locked and unavailable. Stains on the dust ruffles on the beds......nastiness on the handicap bars in the bathroom. Don't waste your money on these accommodations......RUN to the nearest available!

Room Tip: Smoker and no smoker rooms mixed on the same hall....can smell smoke.
See more room tips
  • Stayed August 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BrookeSShaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barboursville, West Virginia
1 review
5 of 5 bubbles Reviewed July 31, 2012

This hotel was a little older than some but very clean. Breakfast buffet was great and varied daily. The staff was very friendly and personable shopping and recreation was nearby. Airconditioning was refreshing and cooled the room adequately which during this heat is remarkable! We didn't use the pool but saw staff cleaning it daily. A very comfortable stay

Room Tip: The only reason rooms received a very good was because they are older but cleanliness was still main...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columbia sc
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed July 24, 2012

Second year in a row they screwed up our family reservations even after constantly confirming the late arrivals with the front desk. We have always found HIExpress great when we travel but not in Lexington. While most of the staff is polite, the others (night auditor) need to be fired. Don't think training will help people like that. A $20 discount and a comp room did help but it didn't help the fact that the visiting families went thru Hades getting checked in at 2 am into a smokey, grimy room. Next year.. any place but here ...At least the AC worked in the rooms this year.

Room Tip: Don't arrive late and check out the room before you unload your car.
See more room tips
  • Stayed July 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, August 23, 2012
Dear TripsRgood4U,

Thank you for taking time to post a review of our property. I am sorry to hear that you did not enjoy your recent stay with us. I apologize for the shortcomings of our staff and the troubles that your family may have experienced during check-in. We strive to provide the best possible service and experiences and it is our regret that we failed to deliver an excellent performance in this instance. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lexington
4.3 mi away
Wingate by Wyndham Columbia / Lexington
1.4 mi away
Comfort Suites Lexington
Comfort Suites Lexington
#2 of 7 in Lexington
4.5 of 5 bubbles 304 reviews
0.9 mi away
Hampton Inn Lexington/Columbia
Show Prices
Show Prices
Show Prices
1.3 mi away
Quality Inn & Suites Lexington
2.0 mi away
Value Place Columbia, South Carolina (Lexington)
7.2 mi away
Hilton Garden Inn Columbia - Harbison
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 131 Innkeeper Dr, Lexington, SC 29072-7405
Phone Number:
Location: United States > South Carolina > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel & Suites, Lexington South Carolina. Our beautiful property is located in the center point of Lexington shopping & dining, only minutes to downtown Columbia, SC. Our three story hotel offers a selection of king, two queen beds or wheelchair accessible rooms and/or suites to meet everyone's needs. Each of our tastefully decorated rooms and suites are equipped with in-room coffee makers, irons & ironing boards, hair dryers, refrigerators & microwaves, and 32' LCD TV In standard rooms and 37' LCD TV in suites with cable, CNN, ESPN, HBO and 48 cable channels and more. Holiday Inn Express Hotel & Suites offers a boardroom (accommodating up to 12 persons), as well as a large meeting room accommodating up to 100 persons. Catering and audio visual are provided upon request. Whether your visiting the Lexington/Columbia area for business or pleasure, take time to enjoy our seasonal outdoor pool and fitness facility. Join us for our excellent Express Start breakfast buffet served daily from 6:30 a.m. until 10:00 a.m. Holiday Inn Express Hotel & Suites is conveniently located to all types of recreational venues to include beautiful Lake Murray, several theatres for the performing arts and Lexington County's award winning historical museums. We sincerely hope you'll enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, IHG, Booking.com and Travelocity so you can book your Holiday Inn Express Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Lexington
Holiday Inn Express Hotel And Suites
Lexington Holiday Inn
Holiday Inn Lexington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing