We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel but worst customer service.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Wingate by Wyndham Columbia / Lexington
Ranked #1 of 7 Hotels in Lexington
Certificate of Excellence
Reviewed June 28, 2013

The hotel is very nice and has a luxury feel to it! Lobby clean and spaceious...it has a great pool, workout room and breakfast is really good! Breakfast attendants are very clean and are constantly making the atmostphere more pleasant.
As for the front desk staff, completely unhelpful. Our first night we had no tolietries in the room and went down to the front desk to ask for some more and the girl at the front desk acted like we were inconvienceing her by asking for stuff that should have already been in the room. Later that night went to the business center and computers were not working and called the front desk for help and she (the same girl) had no idea when they were going to be back up and just kinda hung up on us.
Later that afternoon had to call the hotel to extend our stay and was hung up on twice, they couldn't just address the problem immediately and we waited on the phone for 20 minutes to recieve a simple answer.
As for someone who works for Wyndham and is constantly traveling... I know the customer service was not up to the Wyndham standard and needs to be more consistant with each and every guest.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,085)
Traveler rating
Traveler type
Time of year
Language

915 - 921 of 1,085 reviews

Reviewed June 24, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Lawrence S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 22, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Chuck E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
LEXWING1, General Manager at Wingate by Wyndham Columbia / Lexington, responded to this reviewResponded July 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 18, 2013

This was a truly wonderful experience, the first Wyndham property we have stayed in. We chose it by accident, it was close to my daughter's home. The room was outstanding, large and luxurious, truly relaxing. We called pretty late, but there was room for us, but not by much. The desk clerk was outstanding and helped us so very well. One of the best rooms we have ever stayed in!! Made me seek out other Wyndham properties on the rest of our trip. We will definitely stay with Wingate, if available, again and again. Highly recommend.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
1  Thank Karen D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
LEXWING1, General Manager at Wingate by Wyndham Columbia / Lexington, responded to this reviewResponded June 24, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 15, 2013

I love this chain, they know how to do things efficiently and make travelers comfortable. It is very quiet.

Stayed: June 2013, traveled on business
Review collected in partnership with Wingate by Wyndham
Thank Pamalia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Stayed at this hotel with family - taking up four rooms. The front desk staff was very friendly & accommodating, putting us all together. The hotel is newer, and mostly clean, comfortable, and well-maintained. However, the cleaning staff needs to do a better job of paying attention to detail and cleanliness or it won't stay nice for long. The ring around the drain in our tub/shower was dirty, which means it had not seen attention for some time. Other little items like this showed the rooms are not seeing the attention they deserve. Because the hotel is new, it still looks good, but with time and accumulation these items could make the hotel go downhill fast. Just a note to the cleaning/maintenance staff. Breakfast was excellent, though sparse on Sunday morning by the time we got to it because of a huge rush of guests.

Room Tip: We had rooms on the end of the hall on the 4th floor - nice, quiet and away from everything. Also, a...
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MidwestWriter13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lexington
5.6 mi away
Comfort Suites Lexington
Comfort Suites Lexington
#3 of 7 in Lexington
377 reviews
5.1 mi away
Hampton Inn Lexington/Columbia
4.3 mi away
Holiday Inn Express Hotel & Suites
Show Prices
Show Prices
Show Prices
3.4 mi away
WoodSpring Suites Columbia Lexington
5.6 mi away
Quality Inn & Suites Lexington
5.2 mi away
Hilton Garden Inn Columbia - Harbison
Show Prices
Show Prices
Show Prices

Been to Wingate by Wyndham Columbia / Lexington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Columbia / Lexington

Address: 108 Saluda Pointe Court, Lexington, SC 29072-7295
Phone Number:
Location: United States > South Carolina > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Lexington
Price Range: $111 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wingate by Wyndham Columbia / Lexington 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Wingate by Wyndham Columbia / Lexington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wingate By Wyndham Columbia/Lexington Hotel Lexington
Lexington Wyndham
Wingate Columbia Lexington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing