It was our first stay at this unique resort. Our experience was mostly great at this beautiful resort.
Location is incredible, facilities are first class, rooms are spacious and well appointed. Beach amazing, one of the nicest on the east coast. An unexpected sanctuary in an unassuming place.
However, our experience at Jasmine Porch was subpar.
We had dinner there on Monday night and my wife ordered the fish special.
The fish was overcook, dry and old. One of the managers ordered another one for her which was cooked to perfection but it came so late that all other members of the family finished eating. At that point it was not a culinary experience.
We had breakfast in the morning. Even though the restaurant was not full we received terrible service.
Our table was never visited by a waiter. Every time we wanted something we had a to pull a server from other tables. We never had such a bad service at a resort of this class. We received not service at all. Even though breakfast was included with our package, at check out we had a charge of $39 for breakfast that was not explain to us.
After we returned home we had called and eventually resolved this. The resort took care of everything proving their first class status.
- Official Description (provided by the hotel):
- Near Charleston, SC, The Sanctuary at Kiawah Island Golf Resort is an oceanfront Five Star/ Five Diamond hotel and spa offering casual Southern grace, comfort and charm on one of the top eco-friendly island in the U.S. It features five golf courses including The Ocean Course, site of the 2012 PGA Championship. Tennis magazine ranks it as America's No. 3 tennis resorts and it has one of the top-ranked beaches in the country. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, TravelUp and Hotels.com so you can book your The Sanctuary Hotel at Kiawah Island Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Sanctuary At Kiawah Island Golf Hotel Kiawah Island
- Sanctuary Hotel Kiawah Island
- The Sanctuary Kiawah Island