After reading the many reviews on the hotel on this site, I was very excited for my birthday trip there. Once I got there, that chanced rather quickly. The room I was booked in, 212B, had a ½ eaten piece of pie that was left in the fridge. I went down to registration and Mr. Hagwood (I think his first name was Jason) was very helpful and was able to switch me to room 218B and apologized for the error. No discount was offered. Room 218B had a bigger kitchen, which I did not use and had a better balcony view. The pillows were terrible and woke up with a headache twice out of the 3 night I slept there. The bathroom was even worse! Both electrical sockets looked like they were from the 1950’s and hadn’t ever been cleaned. Thankfully I did not need to plug anything into those. Was worried I would burn the whole building down if I plugged anything into them. The caulking from one of the sinks and some of the bath tub was missing, sheet rock above the bath was peeling up the walls and a tile was moved out of place in the shower and it looked like there could have been mold behind that. Not only that, but on my first day there, no maid service came into the room to make the bed. I brought this to the attention to the person at check out, showed him the photos, he apologized & took notes, but that was it. I was very surprised and shocked that a hotel with that reputation had such an inferior room and unwilling to try to correct the situation. Now I know that I will not be going back to that hotel. The valet staff was awesome! Always very helpful and gave some good recommendations on places to eat and also how to get over to see Patriots Point and the H.L. Hunley Sub. Will post photos soon.
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- Also Known As:
- Wild Dunes Hotel Isle Of Palms