My husband & I are were visiting Charleston, SC for the first time and booked a room after finding the Isle of Palms on the internet. They were kind enough to allow us an early check-in but it only got worse from this point. We entered the room to a find a very small & dark space, very old and run down with a strong dusty & "old" type of odor. The furniture was in poor and very dated condition. We stepped out on the balcony which was suppose to be partial Ocean View to find an overgrown Palm Tree taking up what little space was on the balcony and blocking our view of the Ocean.
The bathroom was tiny and very old and outdated (not clean, dirt & ketchup or some type of debris on the bathroom door). The door was difficult to close but impossible to open. I tried to open for a minute or two and had to yell for my husband to open. It took him a few seconds to open (is this a fire hazard)? All I could think of is what if I had been staying at the hotel by myself - I would have been locked in. The bed was king sized and took up 75% of the space in the room so it felt dark (limited lighting), musty smelling, confined with a very old comforter and decor. We decided not to stay in the overpriced room (over $200.00) and asked for a refund. The staff was friendly and agreed to let us check out and charged a 50.00 cleaning fee. The hotel is right on the beach which is a selling point but it has an outdoor bar within inches and this could pose a problem in the evening - we didn't stay long enough to find out.....
- Official Description (provided by the hotel):
- *** ATTENTION as of Friday, December 18, 2015 *** The Palms Hotel officially closed on Friday, December 18, 2015 due to extensive renovations to common areas, guest room, and guest areas! We look forward to re-opening the hotel late 2016. Thank you. ... more less
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- Also Known As:
- Palms Hotel Isle Of
- Palms Isle Of