This is the first time I have stayed in this hotel, but I will be back! The staff was friendly and helpful, the room was large, clean, and the bed very comfortable. When we checked in we were told that the pool was closed due to unexpected maintenance. To make up for that, they awarded an additional 2500 points and offered a free in-room movie. We went out to visit family, and when we returned, they had also put together a manager's reception with food and a glass of wine or a beer to make up for the pool maintenance issue. We also found a voucher in our room for a free night's stay at their hotel. In my opinion, they went above and beyond what most hotels would have done to make up for an unexpected maintenance issue. They have a loyal repeat customer in this traveler!
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- Also Known As:
- Hyatt Place Columbia Hotel Irmo
- Hyatt Place Irmo
- Hyatt Irmo
- Hyatt Place Hotel Columbia
- Irmo Hyatt