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“HHI CONDO”

Review of Captain's Walk 476

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Very good
3 reviews
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Hilton Head, South Carolina

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
issara04
Salem, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great view!”
Reviewed May 7, 2016 for a stay in April 2016
2
people found this review helpful

Excellent view! you can hear ocean waves when you open windows!!
Very nice decor and furniture.
The condo is not very clean though! the bathroom shower and sink had hair all over it! as well as the sheets in the master bedroom!
another issue is the elevator! it dripped water from ceiling tiles every time we used it and even got stuck once! I used stairs after that even with a bad knee for 4 flights of stairs!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: the ocean view!!
Liked least: The dirty bathroom!!!
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 13, 2016
Thank you for taking the time to provide us your feedback from your recent visit. We appreciate your comments and are truly sorry we missed the mark to make your stay flawless. We apologize that housekeeping was not up to par, we would have loved the opportunity to send a crew over to make the condo spotless for you. Nonetheless, we have shared your experience with them to ensure they learn and improve from this. The elevator has also been fully repaired and at this time, there is no water dripping from it.

Your comments are important to us and we hope that we will have the opportunity to provide a much better experience on your next visit to Hilton Head Island. Hopefully in this same condo as it does have one of the best views and is fully remodeled! Thank you again for your feedback!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2016 for a stay in April 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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No pets
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