We tried their early bird menu after reading the reviews here and ran into many of the same issues. We did not have a reservation which clearly was a problem for the hostess even though we were able to be seated immediately. Service was slow and food was exceedingly average. The restaurant itself was run down and reminded us more of a Chinese food decor than Italian. The regulars received a higher level of service and my guess is that many of these reviews must be from them, though i will say their early dining menu is a tremendous value which is why they get 3 stars from me. There are better places to try on the island, we won't be back.