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“Wonderful stay!!” 5 of 5 stars
Review of Metropolitan Hotel Hilton Head

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Metropolitan Hotel Hilton Head
Ranked #26 of 28 Hotels in Hilton Head
Hilton Head, South Carolina
1 review
“Wonderful stay!!”
5 of 5 stars Reviewed December 2, 2010

Our family of 4 stayed here for a couple months and was very happy with the cheap price and wonderful staff. Everything thats fun to do on the island is within walking distance and affordable with all the money we saved with the cheap rate of this hotel. I have no complaints at all and couldnt have asked for a better stay. I will definatley revisit in the future and recommend you visit if your planning on a trip to hilton head. This is definatley a trip to be rememberd by the waller family.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nwaller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
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    123
See reviews for
86
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
fruitland Park, Florida, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 18, 2010

My family stayed in the junior suite at the Metropolitan Hotel. It was very nice. The new management has really made major improvements to this property. We have returned multiple times since the change. The Manager and the new staff are all extremely friendly and helpful. This is an incredible value that is only a few steps to the spectacular beach.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Chuck_Lo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, North Carolina, USA
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 17, 2010

This was the worst hotel I have ever tried to stay at. I say try because upon checking in we immediately checked out. The location was great but that's all this place has is location. The staff upon check in was very unfriendly, the elevator was dirty and hot. The room that we were supposed to stay in was very large but run down. There were tons of flies in the room and the bathroom smelled.
I stayed in the room for 5 mins and went down stairs to check out. We stayed at another hotel that was a little more expensive but definately worth the price compared to this.

  • Stayed August 2010, traveled with family
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank amyncgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 24, 2010

The room was dirty. We never had wash cloths. Had to request smelling garbage be removed from the hallway. We had to use same 2 towels for 2 days. When fresh towels were requested, none available. The bar was missing in shower. Roaches present, we killed 6 large ones one night. We left next morning!!!Staff always seemed to have friends/ family with them in lobby. Suspicious activity noted all night long, seemed to be coming from stairwells.

  • Stayed August 2010, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank bubba96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmhiltonhead, General Manager at Metropolitan Hotel Hilton Head, responded to this review, August 30, 2010
We acknowledge your concerns and have just this week hired a new General Manager, and he is addressing the issues you have outlined as well as implementing new operating procedures, new maintenance and housekeeping guidelines and service standards. We are pleased to relate to you and others heading to HHI for a beach vacation we already have seen a vast improvement and look forward becoming the best beach value on HHI. Come visit us on South Forest Beach on Hilton Head Island and enjoy the last days of summer, you'll be glad you did!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lynchburg, va
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 14, 2010

This hotel was in a great location we walked right over to the beach each day and you could walk about half a mile to a shopping center and restaurants. The hotel was almost a dump it was older and needed a new carpet and a paint job bad. If you are like most people going to Hilton Head this is probably not up to your standards, but we wanted a cheep hotel and this was the only one. We pain $50 a night on hotels.com all the other hotels were $150 and up. The restaurnt was closed when we were there but we didn't need it.

Stayed July 2010, traveled as a couple
Helpful?
Thank talbbe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna, ga
1 review
1 of 5 stars Reviewed July 29, 2010

Worse hotel experience ever. Air conditioner did not work and we were told there we no more rooms available. The night clerk left a message for the morning clerk to take care of this. When we went down to the desk the next morning, they knew nothing about the a/c not working. The desk clerk told us it would be about 45 minutes before we could get another room. The maintenance man just happened to be standing there, and he immediately got us another room. They only provide maid service and clean towels if you ask for it. When we asked for clean towels and wash cloths they did not have any. We could tell when we arrived, that the carpet had not been vacuumed. Hallways were extremely hot. Finding a parking place was another big challenge. We finally found a place to park down the dark alley. Overall place was nasty, and the only staff member that was of any help was the maintenance man.

  • Stayed July 2010, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank jpdVienna_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buford, Georgia
Level Contributor
1 review
1 of 5 stars Reviewed July 28, 2010

This Hotel is nasty and disgusting!! Upon entering our room, we immediately noticed the carpet was dirty. When we turned down our bed, a dirty article of clothing from the previous guest was still in the bed!! The hotel is ROACH INFESTED! When complaining, the front desk gave us a can of Bug Spray and said we got what we paid for. An animal relieved itself in the hallway and the stinch was there for days. The hotel manager, TINA KMIECIK was told we wanted to speak with her and she refused to come out of her office. We booked on-line through HOTEL PLANNER. The front desk staff instructed us to contact Hotel Planner and they would provide us with a refund. When Hotel Planner calls Metropolitan Hotel, the MANAGER, TINA KMIECIK has the staff state she is in a meeting or that she has gone for the day. We are reporting this hotel to the Better Business Bureau and have not received our promised refund. The rating on this hotel is FALSE ADVERTISING!

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank LWeber95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropolitan Hotel Hilton Head

Property: Metropolitan Hotel Hilton Head
Address: 36 S Forest Beach Dr, Hilton Head, SC 29928-6246
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #26 of 28 Hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Metropolitan Hotel Hilton Head 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Metropolitan Hilton Head
Hilton Head Metropolitan Hotel

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