We arrived to the hotel on Friday afternoon to find that hotel was without hot water. They had a sign on the counter stating that one of their two hot water heaters was out of service. Since it was Labor Day weekend and the chances of finding another hotel room available were slim to none, we decided to stay. At no time over the three days we had stayed there, had they got the hot water back up. The parking is at hotel is very limited. There were eight parking spots at the entrance to the hotel that have been overgrown and partially filled with mud from a recent rain. The reserved parking they had down the road wasn't much better. They had allowed foliage to overgrow into the parking spots.You parked there at rest of having the paint on your car being scratched by the foliage. The pool was small and not used much by the guest. It could of been vacuumed. The room was clean. The wallcovering and curtains were dated and worn. The television in the room had a remote control that didn't even operate it. We asked for another one from the front desk and it didn't work either. The bathroom had damaged tile in the bathtub were it appear a handicapped accessbile bar had been rippedfrom the wall and patched. The sink counter was being held up with two by fours. Housekeeping only made our beds after we requested them to. They had only left one wash cloth in the bathroom each time they they left towels. We had to request more wash clothes from the front desk. The first time we requested more towels and washclothes they said they didn't have any due to they have to take them offsite to be laundered. Also there are no telephones in the rooms either.
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- Also Known As:
- Metropolitan Hilton Head
- Hilton Head Metropolitan Hotel