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“Nice property with nice people, location and pools not ideal.”

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Marriott's SurfWatch
Certificate of Excellence
San Francisco, California
Level 4 Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Nice property with nice people, location and pools not ideal.”
Reviewed April 29, 2013

We recently visited Hilton Head and stayed at multiple Marriotts to get a feel for the Island. Surfwatch had some major positives. It's likely the newest of the properties so the rooms are both the most updated but also the most spacious and well laid out. We also felt to staff was the best at SurfWatch which really goes a long way in making a stay memorable. For those reasons alone we would stay again. Surfwatch also had some of the best kids activities (e.g, barbecues, sundae night, sand dollar decorating, smores, shell picture frame making, etc.). There's enough to keep a kid busy at the property alone.

There were a couple negatives, however. I wasn't a big fan of the layout of the pools. They do have a pool right on the beach which is great. I feel like the designer, however, felt they didn't have to be creative since they had a beach pool. The beach pool was a square pool with just enough room around it to fit chairs. It made it feel a bit cramped. The second pool down by the rooms also was not the most impressive. The positive, however, is that they did have a bar with drinks and food down at the beach pool...not all the Marriott Vacation clubs have bars.

The other negative is that the hotel is like 5 miles from Sea Pines Plantation.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caazmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (162)
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English first
Medfield, Massachusetts
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 21, 2013

We had a great time at this resort. The staff was friendly and helpful and responsive if needed. While the property is compact, it packs a lot into it. Kids played shuffleboard, PingPong, Horseshoes and basketball. There was a mini theater on property with selection and viewing times that satisfied all ages. The unit was in good condition, and as is typical for the Marriott, well equipped.

I guess the only thing that is blatantly missing is more outlets for refreshments and/or an onsite restaurant. But being in Hilton Head, there is no shortage of places to dine, so it is not that big a miss. And the bar at the beach is great, with a decent menu and accommodating staff.

Room Tip: We actually got to stay in their 2 bedroom interior suite and a 3 bedroom ocean front. Both were gre...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenDev_02052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connecticut
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 19, 2013

Our family had a great time at the Surf Watch. We were in the 2 bedroom unit closest to the beach. It was spacious, very clean, and well appointed. The beach is lovely, and the pool near the beach was heated, and very nice.

I got a call from the conceriege before we left for our trip, so my expectation was that they would be very helpful when we got down there in helping us plan things to do. However, in person, one of the older women who was sitting at the desk, was not helpful at all. We kept asking questions, and the another woman finally took over to give us a few pointers. So, my one suggestion would be to plan a bit more ahead if your family likes to visit outside of the resort.

That wouldn't hinder me from recommending this wonderful resort!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsj001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 3 Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 18, 2013

It just doesn't get better then this. There are 3 pools and the ocean to swim in. The view from the balcony is lovely and the rooms are nicely decorated. You could cook a 10 course meal in the kitchen.Or if you prefer to go out,there are many nice restrurants near by.We go to Surf Watch every year and never get tired of going there.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBarker101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD
Level 3 Contributor
8 reviews
3 hotel reviews
Reviewed April 16, 2013

I stayed here recently in a 2 bedroom villa facing the ocean. The villa had a full kitchen, large balcony, and had a washer/dryer. The SurfWatch property seemed fairly new, extremely well maintained and the staff are very friendly. Would highly recommend.

  • Stayed April 2013, traveled with family
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dgoldb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 12, 2013

Stayed here the week after Easter and had a great time. It was a little cold but the pools are heated and there is an indoor pool. There were lots of great activities for the kids and families too.

The villas are beautiful- like a high end condo. The shower in the master bathroom is great- very large and lots of shower heads like a spa shower. Very clean and beautiful views of the ocean over the dunes and marsh. There is a washer and dryer in the unit which was a nice bonus so we could freshen up our clothes.

The resort is quite spread out and there are two outdoor pools and one indoors. Near the check in area is a small theater and they play movies throughout the day- there is a large screen 3-D TV and they have some movies in 3-D. Perfect for a rainy day.

Hilton Head is beautiful- there are rules about foliage and signs on the roads so it is very green and nature abounds. It is not as bustling as Myrtle beach or some of the northeastern sea resorts but if you like things a little quieter then it is perfect. There is still lots to do if you search around for it.

Room Tip: The ocean view rooms are especially nice but there are no rooms with a bad view (the garden view roo...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank tlwmkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 20, 2013

This property is fantastic, inside and out. The people are amazing and truly aim to please. We stayed here for Christmas and were very pleased with all aspects of our villa, the pools, the grounds and the staff. We particularly enjoyed the marshmallow roasts.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCTaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's SurfWatch

Property: Marriott's SurfWatch
Address: 10 Surfwatch Way, Hilton Head, SC 29928-5336
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 52 Specialty Lodging in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott's SurfWatch 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Marriott`s Surfwatch Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott

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