The Inn at Sea Pines is a very beautiful resort; the accomodations are nice (though pricey) and the staff is very helpful.
However, once you leave the Inn, you are in trouble!
As I am here on business, I traveled to the resort in my company SUV. The SUV has a magnet on the passenger and driver door that identifies my company. It is very tasteful and is not obnoxious or over-the-top.
I was told by the gate security that I would have to remove the magnets or I would have to leave! The security guard was VERY rude and nasty. Apparently the Sea Pines homeowner's association has bylaws against any advertisement on vehicles. This was not mentioned (of course) when I made my reservation. And, apparently, the Inn is managed separately from the rest of the resort. In other words, this won't be your normal lodging experience... You are at the mercy of a homeowners association that apprently doesn't like visitors behind their gates.
These magnets have been on my vehicle for almost 5 years...to pull them off would mean pulling off the paint finish on my doors.
I was then told that I could pay to "store" my vehicle in public storage, as I would not be allowed in the resort otherwise. I am spending over $1,000 to stay here for 4 days. This is very unreasonable and is poor customer service for business travelers.
I could understand if this was disclosed to me...I could have easily driven another vehicle.
This has left a bad taste in my mouth, and I won't be staying here again!
- Official Description (provided by the hotel):
- Experience the intimate atmosphere of The Inn & Club at Harbour Town, located within The Sea Pines Resort's 5,000-acre estate. This award-winning, AAA Four Diamond, Forbes Four Star property and Preferred Hotels & Resorts member features 60 deluxe guest rooms complete with all the finest amenities, such as personal butler service, turn-down service, valet parking and 24-hour room service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire and TripOnline SA so you can book your Inn & Club at Harbour Town - Sea Pines Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn At Harbour Town - Sea Pines Hotel Hilton Head
- Hotel At Harbour Town