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Reviewed September 6, 2017

This was a family vacation (children, parents, grandparents) and there was something for everyone. The space was very clean, comfortable and spacious. The full kitchen was modern and supplied nicely. The beds were so cozy. With as many people as were staying there at the time, we were never bothered by outside noise nor noise from our neighbors above and beside us. Housekeeping did a wonderful job! It was such a relaxing time there and our every need was met. We had a slight ocean view on the first floor (above the garages) so one floor up would give a great ocean view. We enjoyed going between the beach and the pools. Clean beaches and several pools around the resort to choose from. We would definitely stay there again and highly recommend this resort.

Room tip: For a great ocean view, higher is better!!
Date of stay: August 2017
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this reviewResponded September 7, 2017

Thank you for a 5 star review! We are so happy to hear you and your family enjoyed your stay with us here in Hilton Head. We look forward to welcoming you back to Marriott's Grande Ocean.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2017

We have stayed at many Marriott Vacation Clubs and this one is a nice one as well. There is beach access and you can arrange with the beach lifeguard to have chairs and an umbrella for a usage fee.

The pools are quite crowded but seats were available....just very noisy. We went to the breakfast buffet one morning which was nothing too special in that they didn't even offer breads to go with the eggs! It was a fair value.

The rooms were quite nice....clean, spacious and updated. Bed was very comfortable and provided a good night sleep.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank rhkfreespirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this reviewResponded September 6, 2017

Thank you for your review! We are pleased to hear you enjoyed your stay with us here in Hilton Head.

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Reviewed September 4, 2017 via mobile

This oceanfront timeshare is one of Marriott best. It is well-maintained. the villas are spacious. the pool and beach are top notch. The whole property is a joy. we did not eat here so can't comment on the quality of the food. We did have chips and salsa at the outdoor pool bar while we were waiting for our villa to be ready on the first day. they were not good. It is located on the southern end of Hilton head Island. there is a lot of traffic during the summer. If you love the beach and pool you will be very happy exchanging into this timeshare. Hilton head has many great restaurants and lots of shopping. The whole island feels very affluent.

Date of stay: September 2017
Trip type: Traveled with family
Thank 458lc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this reviewResponded September 6, 2017

We are so happy to hear you enjoyed your stay with us here at Marriott's Grande Ocean. Thank you for taking the time to share your feedback and leave a perfect review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2017

The location is perfect on the beach. The hotel itself is great! The facilities were spotless and in great condition. There are a ton of activities for everyone. I would recommend to anyone! The customer service was great as well. Super happy about this choice!

Date of stay: September 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Nakesha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this reviewResponded September 6, 2017

Thank you for a perfect review! We are so happy to hear you enjoyed your stay with us here in Hilton Head.

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Reviewed September 1, 2017

The suite was spacious. Everything in it - walls, baseboards, bedding, showers -
is getting old and is outdated. I haven't experienced service this bad in a very very long time. We asked for towels continuously, and the last couple of days didn't get them. We left $ and asked to have the dining table cleaned. It was not done. There is a tiny grocery store on the premises. Bikes this Marriott lends people for rent are old, and don't have night light. If i ever go back to Hilton Head, i wouldn't stay here again.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Inkamalinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this reviewResponded September 6, 2017

Thank you for taking the time to share your feedback and leave a review. It is very important to us and has been shared with our senior resort management. We look forward to delivering the 5 star experience on your next Marriott Vacation Club stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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