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“Great staff, beautiful resort”

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Omni Hilton Head Oceanfront Resort
Ranked #6 of 28 Hotels in Hilton Head
Certificate of Excellence
Savannah, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great staff, beautiful resort”
Reviewed September 17, 2013

We came to the Omni for a four day vacation, visiting from Denver. From the moment we arrived we were treated like the most important guests. The front desk agent, Grey was so friendly and pulled some strings to get us reservations at Skull Creek restaurant (this was our favorite night!) Next our housekeeper, Charmaine went above and beyond to make us again feel like the most important guests. We enjoyed great conversation with her and the service she provided was excellent! The trip wouldn't have been the same without the friendly staff and of course the amazing views, and amenities that the Omni Resort provided.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,789 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (383)
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English first
Augusta, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 17, 2013

Thoroughly enjoyed our stay at the Omni. It was our first visit to Hilton Head and would definitely go back. Hotel room was VERY spacious and clean. Bed was great (and for some one with a cranky back that says a lot). Lots of pools for everyone to enjoy. Beach just a step away. Wait staff extremely friendly. If you get bored while at the Omni, you have no one to blame but yourself. Definitely something for everyone of all ages to do. Golf, bike ride, swim, beach, lounge, chess, spa, fitness. This place has it all. Would recommend for all.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Marybeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 17, 2013

Great pools, right on the beach, very nice rooms, and beautiful grounds. We had a lot of fun at Omni, and will visit again. As a vegetarian family, not much to eat so we brought a lot of our own food...kitchen in room saved us.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review, September 18, 2013
Thank you for taking the time to comment on your recent stay at the Omni Hilton Head Oceanfront Resort. We are very pleased to hear you had an enjoyable stay and will be returning again with your family in the future! We value feedback from our guests as we always look for areas to improve our guest satisfaction. In regards to your Vegetarian Diet needs, we currently offer Vegetarian options in all of our dining outlets. If these items do not appeal to you, please feel free to speak with your server and chef as we would be happy to accommodate you! We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 16, 2013

My wife and I stayed at the Omni Hotel and Resort in Hilton Head Island from September 8 to September 12. We have been travelling for a good number of years, and have stayed at many resorts and hotels, but we have never encountered such an excellent service and personal attention like the one we experienced at the Hilton Head Omni.
While driving out of the hotel parking lot on our first evening there, one of the hotel employees who was in front of the Hotel Reception Area came over and pointed to us that the splash shields under the front of the car are loose, and touching the floor. It was a Sunday evening, and everything was closed. He then proceeded and went under the car in order to remove the remaining screws holding the shields. He told us that we should be able to drive with the shields off, and fix them when we are back in Toronto. We couldn’t thank Richard enough, and next day we made sure that his manager is aware of the help we got from Richard.
We had breakfast every morning at the HH Prime resort restaurant, and the quality of food and service was outstanding. My wife and Mary, the Restaurant Supervisor became the best friends on the first morning, after they discovered that they have similar shopping taste. Mary made us feel like we are part of the family, and I had to promise my wife that we’ll come back in the spring for a longer stay.

Room Tip: Higher floors with garden view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Rudy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 16, 2013

Great vacation with lots to do on the property and in the surrounding area. Gave an average rating for Rooms but they are scheduled for remodeling soon. Property offers two pools for families and one adult pool. Buoy bar offers snacks and drinks with pool side servers. HH prime breakfast buffet offers a lot of food options and the Market offers convenience items.

Room Tip: Stayed in an oceanfront suite in the South Lodge on the 5th floor. Great view of the ocean and room...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hrprofessional
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

This is one of the best places to stay! We take our dogs with us on vacation, and they allow our dogs to stay here, which why we chose this place to stay. They have a great place to walk your dogs. This location is right on the beach and is spectacular! The restaurants on the grounds are some of the best on the island. The amenities are outstanding, and the services they offer are the best. The staff is very friendly, and are happy to please. They have numerous pools, and all are great. It is very easy to find, make reservations, check in, and check out. The rooms are the largest on the island, and they all have private balconies, in room refrigerators, microwave, etc. I would highly recommend staying here!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, United States
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 16, 2013

Read a previous review which said there was no Wi-Fi. Not true. Hotel was great. We did get an oceanview room which barely had a view of ocean (which was blocked by a tree) and he parking lot. Requested to be moved to a better room and the next morning we did. It was great.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Hilton Head Oceanfront Resort

Property: Omni Hilton Head Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head, SC 29928-5121
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head
#5 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

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