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“Not up to Omni Standards”

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Omni Hilton Head Oceanfront Resort
Ranked #7 of 28 Hotels in Hilton Head
Certificate of Excellence
Gambrills, Maryland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not up to Omni Standards”
Reviewed August 25, 2013

After staying at several Omni properties and being overall very pleased, I had no qualms booking the Omni Hilton Head online. Upon our arrival, our room did not look like what I had viewed online. I believed I had booked a king suite with separate living area with queen sleep sofa for two teenage girls. Not so, the girls and my husband and I all squeezed into a single room that was so packed with over-sized furniture, it was quite cramped for the week. My biggest complaint, however, was the construction that was going on just below our room. We were told at check-in that it would be completed by 4:00 pm that day. Not so again, we were hearing pounding and drilling up until 11:00 pm the night before checking out. Unfortunately, our escape from our own home renovation was not to be :(

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 1227TheresaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,948 reviews from our community

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Traveler tips help you choose the right room.   Room tips (390)
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pittsburgh
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2013

This was an outstanding property---great beachfront, 3 swimming pools, excellent large and well appointed rooms and a good restaurant. Our only criticism was our room, #117, was on the dark side even with all the lights on. They migt consider painting the wall a light color.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank dorothy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst, North Carolina
Level 5 Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 24, 2013

The hotel offers nice amenities and facilities. The adult pool is great for those of us who are annoyed by the noise and actions of children. The market, and seaside bar offer good lunch options. The room was spacious and the had a nice balcony view of the ocean. Our only complaint was of the family in the room next to us who allowed their children to yell and carry on while we were trying to sleep at 7:30 am.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank ncman21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 24, 2013

What a beautiful, serene location--perfect for getting away and in a great location to explore the island. The rooms are very large and the property is very nice. The pool areas was just renovated and the rooms are next. We liked the live music in the evenings. Could use another restaurant option.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 23, 2013

Stayed at the Omni for 3 days. Met up with my sister and her family. This was our 1st time visiting Hilton Head. The staff at the hotel is very nice and goes above and beyond to accommodate guests requests. The food that HH Prime is very good. We had breakfast there every morning and had dinner there 1 night. The food by the pool is also very good. They are well priced. The pool and the beach is nice. We rented bikes and took a lovely bike ride right on the beach. The hotel will be doing a major renovation to the all the rooms. The hallways and the facade of the building needs a major face lift. On an overall it's ok. The rooms are dated and the air conditioner is loud. Would like to return once all the renovations are completed. Has great potential to be a fabulous property.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gongis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cleveland, United States
1 review
Reviewed August 23, 2013

Ocean view from the second floor was blocked by foilage and had a great view of the parking lot. Would not have paid extra for the ocean view would have been better to pay less for a courtyard view. Did not voice my complaint withstaff, figured they should have done better when I purchaesd the room five months prior to vacation. The resorts I stayed in the past that were booked in advance all provided better rooms with views. If you plan on staying at the Omni and enjoy your morning coffee looking at the ocean from the balcony request a room a least on the third level or choose another resort.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2013

We really enjoyed our stay. Rooms were nice & clean with ample space. The pools were lovely and staff very accomodating and professional. My son was stung by a jellyfish on our first night (ocean temps so warm) , a staff member from the restaurant immediately gave us vinegar to pour over the sting and then when he saw us the next night - very sincerely, asked how our son was doing .

I was concerned about the resort being pet friendly but it was a non issue. Outdoor hallways are dark and old looking but I am sure they are on Omni's list of upgrades.

We would definitely stay here again - very nice resort.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wheretogo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Hilton Head Oceanfront Resort

Property: Omni Hilton Head Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head, SC 29928-5121
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Hilton Head
#3 Spa Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head
#6 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

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