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“Exceptional device and very clean accomodations” 5 of 5 bubbles
Review of Omni Hilton Head Oceanfront Resort

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Omni Hilton Head Oceanfront Resort
Ranked #5 of 29 Hotels in Hilton Head
Certificate of Excellence
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Exceptional device and very clean accomodations”
5 of 5 bubbles Reviewed July 12, 2013 via mobile

Ocean view room was spacious and well kept. Grounds were immaculate and pools were very clean also. Family pools were both great variety of depths for small children and learning swimmers. Beach access was convenient and loved having the private area for resort guests. Good prices were a little high on site, but not unexpected for a resort can't say enough good things about the staff. Housekeeping was top notch and went above and beyond. Very family friendly an the kids enjoyed all the activities. Definitely recommend the loyalty program. This was our first stay with Omni and we joined the loyalty program for the summer promotion discount. Had free beverage service to the room each morning and express check in and check out. Completely impressed with the experience and will definitely be back.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JShields536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,484 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (362)
Date | Rating
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English first
Lawrenceville, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 10, 2013

My wife and I went to the omni resort for the 4th of July. We had been there before when it was the Hilton and had been reading there were renovations being completed. We felt the entire property would be rebuilt. The first thing I will say is that the staff is the best I have ever seen. They are well trained and helpful and polite. The first problem we encountered was that of a dog barking on our hall. I called the front desk and they informed me that they allow pets. On further contact I was told that they were not segregated we encountered the same problem 3 times. Each time they sent someone up to resolve the problem but it was a problem. The pool and restaurants are very top notch, the food is good and fresh. The food prices especially at the buoy restaurant at the pool is excessive. 36.00 for two sandwiches with a coke and fries is out of sight. Should have been no more than 20.00. Now to the rooms, the furniture at least in our room was outdated. the bed was way too soft and the shower and bathroom fixtures need to be replaced. The resort fee is a joke and needs to be deleted. The location is great, the shuttle doesn't take you very far like it doesn't go into the cove, you have to walk a long distance after they let you out and then you have to walk a long distance to get back to it. It was very dark at night and not lighted. The room was clean and was serviced very well. On our next trip to HH I will see if further renovations have been made and if the dog barking problem has been resolved.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Benjamin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review, July 16, 2013
We recently reviewed your online comments regarding your stay with us over the 4th of July, and we would like to thank you for taking the time to provide us with such valuable feedback. I appreciate the time you took to compliment our associates and the quality of the newly renovated pools and Buoy Bar. However, I would like to personally apologize for the challenges you encountered during your stay. We at the Omni strive to exceed our guests’ expectations and it disappoints me that we were unable to do so in your case. Breaking ground in November 2012, the first phase of the renovation was completed April 2013, welcoming guests to a totally transformed vacation experience just in time for spring break and summer. The full-scale renovation includes a second phase set to begin in late 2013. Omni Hilton Head Oceanfront Resort would love the opportunity to welcome you again in the near future to experience the continued rejuvenation of the property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, Usa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

We stayed here for 3 nights during the 4th of July holiday week-end, Don't come here at this time for an adult week-end getaway There are kids everywhere we have 3 kids so that is what we expected the atmosphere was very casual and very friendly. the rooms are decent--nothing glamorous but the tv is really a nice touch--big Panasonic flat screen. the staff was also very nice.

Go to lunch at the Palmetto club inside the main lobby--better food than what is available at outside bar and grill which is a bit pricey--nice friendly service though. Easy to get cocktails by pool at bar etc which was nice as well. nice pools and close walk to the beach--100 yards from pool. All in all a very decent place to stay!

Room Tip: too much traffic on first floor don't stay there DONT TO MY CLICK TO SELECT A RATING REVIEWS A...
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  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modesto, California
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

Enjoyed a very nice three day stay at the Omni. The staff was always polite and willing to accommodate. The House Keeping was amazing. Always polite and spoke to you by name, quite impressive. The room was on a high floor with partial ocean view - very clean and comfortable.
They had just opened up the new pools. It's nice that they have an "adult" pool in addition to two pools for kids. One of the best things they have is the Palmetto Market - a market, deli, and cafe all for the person on the go.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gonefishing55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisville
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed July 9, 2013

Great luxury hotel! We were very pleased with the accomodations. Hotel located right on the beach, 3 outdoor pools one of them being an adult only pool. My husband and I were able to spend a great deal of time alone as the resort offered so many activities for the children. We plan on staying again next year, same time, same place. Our only complaint would be with the safe, it did not work. Tip: wear lots of bug spray in the evenings mosquitos the size of birds.

Room Tip: wear bug spray in the evenings
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Naomi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

This was as close to perfect as I have ever had on a vacation with my family. The views are stunning from the Ocean view suites. Staff is extremely warm and attentive. I really liked the upscale market to go grab a snack, a beer or a bottle of wine. If you are not on a budget this is the hotel for you.

Rooms are extra large and give you the feel of a small apartment. My family of 4 did not feel crowded or on top of one another. The spacious balcony overlooking the pool and the ocean was the perfect size for us and the best part of the room.

The beachfront was very private and quiet for a July 4th weekend. No signs of drunks at the hotel pool or on the beach. Safe, clean and wonderful stay.

We have already booked a return for labor day weekend.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ThompsonATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review, July 16, 2013
Thank you for your kind review regarding your recent experiences at the Omni Hilton Head Oceanfront Resort. I appreciate the time you took to compliment our resort, associates, and the convenience of our Palmetto Market. The information we receive from guests like yourself is invaluable. Daily we share the comments our guests provide to us with our managers and associates.

We at the Omni strive to exceed our guests’ expectations and appreciate your feed back. We look forward to celebrating Labor Day Weekend with your family here at the resort!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 8, 2013 via mobile

We stayed July 4-8. Excellent accommodations, staff was friendly and efficient. Rooms were large & clean,common areas were always tidy. Would highly recommend this hotel for all ages. 1st night we had a resort view room, actually parking lot view and it was dark. The remainder of our stay we had an oceanview room and I would suggest the oceanview room. Just can't say enough nice things about The Omni in Hilton Head.

Stayed July 2013, traveled with family
Helpful?
Thank sherrylll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Hilton Head Oceanfront Resort

Property: Omni Hilton Head Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head, SC 29928-5121
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#4 On the Beach Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Hilton Head Oceanfront Resort 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Hilton Oceanfront Resort Hilton Head Island Hotel Hilton Head
Hilton Hotel Head
Hilton Oceanfront Hotel Head Island
Hilton Head Island Hilton Oceanfront Resort

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