Normally my wife and I stay at a Hampton Inn on our travels (on my business travels, I stayed mostly at Marriott Courtyards.). Since the Hilton Garden in Hilton Head reviewed better than did the Hampton Inn there, we decided to give it a shot. After staying there, I don't think it was any better than most Hampton Inns we've stayed at (many, many).
Reception was good - quick and pleasant (received by Rita, a delightful lass from Hungary - we've found more and more eastern European young folk in the restaurant and hotel service here in the States. They've all been pleasant, educated, well spoken, in perfect command of the English language, and just generally a delight with which to interface.) Like the yummy cookies at check-in. We found Rita again at breakfast serving the guests.
The room, to me, seemed a bit smaller than the average Hampton Inn room. The bathroom approached tiny. The HVAC unit in the room was one of the noisiest I've experienced in a long time. And it didn't work correctly (the knobs did not do what they were supposed to - luckily the temperatures had turned relatively cool outside and the window unit did not have to run that long). A surprise was that, although there was a thermostat on the wall, we fond a note saying that the HVAC unit was controlled by the built-in unit controls. Normally one would find it the other way around - a note on the window unit saying that the temperature was controlled by the thermopstat on the wall. Not sure why thermostats were installed if they were not to be used???
Other than the thru-wall HVAC unit, we had no complaints about the room. It seemed clean and well appointed. The TV was lackluster - picture was dim and "dirty." But we didn't really need the TV.
Breakfast was great. I was worried that since I noticed at check-in that the size of the breakfast room was not all that large, that there might not be sufficient seating for all. There was - no problem. I had eggs to order and there was bacon, sausage, potatoes, grits, and, for the Southern clientele, biscuits and gravy. There was an assortment of the de rigueur juices, pastries, fruits, and cereals. My wife had here usual bowl of cold cereal. I got my $9.95's (the cost of the breakfast) worth at breakfast, my wife did not.
I did enjoy been able to park under the hotel at their ground level parking.
Getting into the hotel is a bit esoteric if you're coming from the west headed east toward the Island. I had to taker the bridge over to the island, make a U-turn (not easiest to do in the continuous traffic that never stops). I asked at reception how I should have gotten into the hotel. You have to turn into the road between two gas stations that appear before the hotel, then wend your way on a service road into the hotel - not explained at all on the hotel's web site (not , at least, that I could find). You'll have to miss it once, then you'll know how after you ask at the hotel after you arrive.
All-in-all a nice hotel, but I didn't find it all that exceptional as some reviewers did.
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- Also Known As:
- Hilton Garden Inn Hilton Head Hotel Hilton Head
- Hilton Garden Inn Head
- Hilton Head Garden Inn