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“Not the Best” 3 of 5 stars
Review of Park Lane Hotel and Suites

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Park Lane Hotel and Suites
Ranked #18 of 28 Hotels in Hilton Head
Concord, NC
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not the Best”
3 of 5 stars Reviewed November 27, 2012

Check in went smoothly. The room was nice but lacked a few amenities such as a gas log in the fire place and a vanity in the bathroom. The vanity consisted of an 18" x 18" table below the sink and next to the commode. My wife had to apply her makeup using the mirror over the fire place.
The kitchen was fully stocked with dishes and utensils so we could cook and reheat meals. The continental breakfast was OK. The Starbucks coffee was a big plus.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Mongo1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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550 reviews from our community

Traveler rating
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    61
    53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 26, 2012 via mobile

We've been twice already and we love it. Full kitchen so u can save some money if u don't want to spent so much in restaurants! They have EVERYTHING! Even coffemaker, ground coffe, sugar and creamer! I was so happy cause I need to start my mornings with fresh coffe! Very comfortable living room to watch tv, and The Best of all they are pet friendly so we always take our chocolate lab with us and hasn't never had a problem even when she Barks! People is friendly and very nice! They also provide american breakfast! I just love The place! It feels like Home almost!

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Katherinemidey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 23, 2012 via mobile

The hotel is nice, each suite has a full kitchen and a fireplace. The bathroom is small but with several shelves. The continental breakfast is very basic and the breakfast area crowded. We only stated for one night and the rate was very reasonable. The location is not super convenient but Ok if you have a car. We would stay again.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Czech_couple_in_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Vermont
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 15, 2012

Okay, so it's not the Ritz bu didn't expect it to be. We were here to play golf. Bathrooms are small but did the job. Staff was friendly and helpful. Breakfast was continental and free. Room was large and clean. I will stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 6, 2012

We had a wallet stolen our first full day there. The cash taken was just the beginning, since none of the I.D's, CC's, or other items recovered. Lots of phone calls after calling the police and alerting the hotel management regarding the crime. We got no response back from hotel management or the police. Two seperate Hotel Managers were spoken to, but neither called back with any follow-up they promised.

The place has clean facilities and is a good location, but some of the help there may have sticky fingers.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sautee Nacoochee, Georgia
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed November 3, 2012

I must start by saying the young man checking me in was very nice, but failed to mention times for breakfast etc. The room looked very dated and smelled old. One of the mattress's was so old and worn you could feel the springs. The bathroom was very small with very little counter space. The lights in the bathroom were dusty and hair hanging from it. The sheers on the patio door were stained and moldy. The sliding door to the sparce patio had to be physically lifted in order to open. At least put a plastic table with the dirty plastic chairs. Patio door and chairs were covered in mold. I made the mistake of walking on the carpet without shoes. My feet stuck to the kitchen tile! The facet in the kitchenette was missing parts. Not a pleasant mini-vacation. Never again.

Room Tip: Stay in another place!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank whitewater4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 2, 2012

The Park Lane Hotel was our home base for our son's wedding in September. They gave us a great group rate. The staff was very friendly and accommodating. The rooms were nice and large with full kitchens. There's plenty of parking and the pool area was very pleasant. Guests loved the bike rentals. The bathrooms are a small and the continental breakfast needs some additional options, but all and all a great, economical solution, close to the beach. Finally, the Park Lane takes pets and are pet lovers. They were very helpful in recovering the bride's cat that escaped the day we were leaving...almost 4 weeks after the wedding. Thank-you Park Lane!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Lane Hotel and Suites

Property: Park Lane Hotel and Suites
Address: 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 28 Hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Official Description (provided by the hotel):
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 
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Also Known As:
Park Lane Hilton Head

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