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“Good value for Hilton Head” 4 of 5 stars
Review of Park Lane Hotel and Suites

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Park Lane Hotel and Suites
Ranked #17 of 28 Hotels in Hilton Head
Wilmington, Vermont
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good value for Hilton Head”
4 of 5 stars Reviewed November 15, 2012

Okay, so it's not the Ritz bu didn't expect it to be. We were here to play golf. Bathrooms are small but did the job. Staff was friendly and helpful. Breakfast was continental and free. Room was large and clean. I will stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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561 reviews from our community

Traveler rating
    124
    198
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    62
    54
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Syracuse, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 6, 2012

We had a wallet stolen our first full day there. The cash taken was just the beginning, since none of the I.D's, CC's, or other items recovered. Lots of phone calls after calling the police and alerting the hotel management regarding the crime. We got no response back from hotel management or the police. Two seperate Hotel Managers were spoken to, but neither called back with any follow-up they promised.

The place has clean facilities and is a good location, but some of the help there may have sticky fingers.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sautee Nacoochee, Georgia
Level Contributor
207 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed November 3, 2012

I must start by saying the young man checking me in was very nice, but failed to mention times for breakfast etc. The room looked very dated and smelled old. One of the mattress's was so old and worn you could feel the springs. The bathroom was very small with very little counter space. The lights in the bathroom were dusty and hair hanging from it. The sheers on the patio door were stained and moldy. The sliding door to the sparce patio had to be physically lifted in order to open. At least put a plastic table with the dirty plastic chairs. Patio door and chairs were covered in mold. I made the mistake of walking on the carpet without shoes. My feet stuck to the kitchen tile! The facet in the kitchenette was missing parts. Not a pleasant mini-vacation. Never again.

Room Tip: Stay in another place!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank whitewater4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 2, 2012

The Park Lane Hotel was our home base for our son's wedding in September. They gave us a great group rate. The staff was very friendly and accommodating. The rooms were nice and large with full kitchens. There's plenty of parking and the pool area was very pleasant. Guests loved the bike rentals. The bathrooms are a small and the continental breakfast needs some additional options, but all and all a great, economical solution, close to the beach. Finally, the Park Lane takes pets and are pet lovers. They were very helpful in recovering the bride's cat that escaped the day we were leaving...almost 4 weeks after the wedding. Thank-you Park Lane!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McDonough, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2012

I came here with a Women's Retreat (60 women were in our party). I really enjoyed the hospitality of the staff!!! They were very accommodating and very friendly. The bed was comfortable and the rooms had a full kitchen. They are located 2.2 miles from the beach. My only complaint (if yo can really call it that) was that I wish there were more choices with the continental breakfast.

I would definitely recommend this hotel and will be back myself!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EJanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2012

Justin @ front desk very helpful rooms beautiful and contents breakfast wonderful inclues Starbucks thanks. And book early. They'll. Be busy reccommend thouroughly nicks steakhouse next door steak was delicious servi e pleasant evwn though its a steeers themwd place

  • Stayed June 2012
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tstjohn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 16, 2012

Stayed at the Hotel two nights, Oct. 12 and 13, 2012, occupied two rooms. The rooms were nice and large, Full size stove, frige, dishwasher, and microwave. Mattress on all four beds were very hard, no padding. pillows were vwery small and collapsed when used. In my room the air condition when the compressor came on, sounded like a car hit the building and made so much noise you could not sleep until it cut off. Could use a little in-depth cleaning, stone cabinet tops a little sticky a little mildew in bathroom. Deluxe continental breakfast, "NO" was not even a continental breakfast. The coffee was very good, Starbucks Coffee. Got a special rate for a Wedding we were attending. I would not stay there for the regular rate.

Room Tip: I did not see a restaurant
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank lawman94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Lane Hotel and Suites

Property: Park Lane Hotel and Suites
Address: 12 Park Ln, Hilton Head, SC 29928-3409 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 28 Hotels in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Official Description (provided by the hotel):
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 
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Also Known As:
Park Lane Hilton Head

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