We have not stayed at a true Marriott in quite a while so when we drove up and walked in the lobby, the decor looked the same! It is clean and very tidy but it is in need of a facelift. Once we walked up to the front desk, the exceptional customer service we experienced all week began. The clerk upgraded our room and was very cheerful. All the employees were polite, friendly and willing to help in an efficient manner. The location of the hotel was great and the beach was also nice. The beach patrol that you rent chairs from were also extremely nice. We had great lunches and cocktails by the beach and the other meals we had at the conference were good. Someone mentioned that the hotel was going to be renovated this year and I would have to say that it is in need of updating. The beds are tired and the carpeting in the rooms and main areas is worn. We would definitely go back as we found the employees were helpful and the location is super.
- Official Description (provided by the hotel):
- Discover a premier oceanfront hotel at Hilton Head Marriott Resort & Spa. Our world-class resort in Hilton Head, SC offers you an island escape in utter paradise. Enjoy newly renovated guestrooms, award-winning dining, three championship golf courses and spa. In addition, our distinctive Hilton Head oceanfront hotel's staff always delivers superior service to make your stay even more special. Our outstanding family-friendly retreat also offers a wide array of impressive amenities, including golf, tennis, biking, parasailing and so much more. Take advantage of our unbeatable location and enjoy easy access to a variety of nearby destinations, including local airports, shopping and popular tourist attractions. Plus, this Hilton Head resort provides dynamic event spaces, creating an ideal location to host your celebration or professional conference. Experience supreme relaxation and scenic views at Hilton Head Marriott Resort & Spa. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Head Marriott Resort And Spa
- Hilton Head Marriott Hotel Hilton Head
- Marriott Hilton Head