We had 2 rooms on opposite sides of main bldg on 3rd floor. One room was right above the bar (during National Assoc of Insurance Adjusters convention). During the 2 nights we were there, ended up cranking the fan to high on the A/C to drown out the noise from the bar. We had handicap room to accommodate for wheelchair. Only thing in bathroom to put personal bathroom stuff on was 12" square table, which was holding free shampoo, conditioner, etc. The other non-handicap room had ample counter space. Handicap room had large soaking wet spot in carpet in front of sliding glass door. The other room had water literally pouring from ceiling outside door entrance. Hotel placed large garbage can in hallway to collect water and knocked off $40 for inconvenience. One of the lamps was missing lightbulb, another lamp had blown lightbulb, both were fixed.
Outside of the rooms, everything was pretty good! Pools were great for the kids, easy access to the beach, ate lunch at the pool bar. The only thing that leaves bad taste in mouth is the price we paid for crappy room conditions!! There was only $40-60 difference between handicap resort view and oceanfront view. Just figured that to pay that much, would've expected more from the Marriott. Will probably go back, but, at different time of the year, and ask for room on 4th floor or higher. Hopefully the money they charge will go to a room renovation before we come back?
- Official Description (provided by the hotel):
- A corporate-style hotel where the majority of guests are there for business - many with children. ... more less
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- Also Known As:
- Hilton Head Marriott Resort And Spa
- Hilton Head Marriott Hotel Hilton Head
- Marriott Hilton Head