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“Great Resort Value but don't waste your money on their Tiki Hut drinks”

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Beach House, A Holiday Inn Resort
Ranked #9 of 28 Hotels in Hilton Head
Certificate of Excellence
Stone Mountain
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Resort Value but don't waste your money on their Tiki Hut drinks”
Reviewed September 23, 2013

Strategic location right on Forest Beach, Hilton Head Island, across from Coligny Plaza shops, less expensive and more up-to-date than many other properties. Well-maintained and friendly. Good variety of poolside entertainment every day, not to mention a volleyball mecca. However, the Tiki Hut menu is limited and the drinks have little or no spirits in them. All taste like water. It's called saving money and losing orders.

Room Tip: Only about 1/12 of the rooms are beach front with any balcony. King beds in short supply.
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorsey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Charlotte, North Carolina
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 23, 2013

This Resort property is right on the beach , with great volleyball courts , outdoor Tiki bar with live music , wonderful restaurant & poolside café with food & treats , great place to vacation. This was my second time staying , I was very happy with my room both times , was clean , had a very comfortable bed & smelled fresh . I will definitely be back ..... Had a wonderful time !

  • Stayed September 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank Luvstotravel26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, Ohio
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 23, 2013

12th year at te beach house, Great stay as aleays. Peggie and staff is Great, always willing to help. Maid service a little slow but not a problem for us. A/C is loud but we always adjust. Lots of great places to eat and party. Pool and the Hut is Awesome as well, pool to be heated 2014. If you want a get away, be like 25% of the people we met from O.H.I.O. and relax and enjoy a wonderfull get away.

Room Tip: Get a Patio room one time, you will be hooked.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
Reviewed September 21, 2013

This hotel was exactly what we wanted for our guests who were in town for our son's wedding. We had 22 rooms reserved and all had comfortable beds and ample room. Most were ready hours before the official check in time on a Friday morning. The reservation coordinator, Peggy, made sure all of our reservations were taken care of and gave us confidence that our friends and family would be well taken care of! The front desk people were very friendly and made every effort to accommodate any special requests. We had a suite and it was HUGE! The beach is beautiful and very accessible from the hotel. Thank you for helping make our weekend so special!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikeau91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North East, PA
1 review
Reviewed September 21, 2013

I was with a large group who was on the Island for a destination wedding, we all stayed at the Beach House. The convenience of the beach, pool, Tiki Bar, and Shack, along with being able to walk to several other restaurants and shopping was perfect!

I truly enjoyed the pool, which is very large and clean. The food at the Shack was good and had several offerings, being a vegetarian, I was glad to see they had veggie burgers. We spent a lot of time at the Tiki Hut as it was easy for large groups of us to sit around and talk, and the bartenders were wonderful, especially Tommy. I liked the fact that would could open a tab and then it would automatically close at 4:30, as we were busy and at times things got hectic. There was a nice coffee bar in the lobby, and the man working it was very friendly and helpful as well. Unfortunately you had to pay for the coffee...the way most resorts operate vs. a hotel.

I paid extra for the Oceanfront Room, and the view was spectacular! The downside was I paid the extra money to have a balcony to sit on and enjoy the view. The balcony was about 2 feet wide and there was no way a chair could fit out there. I was very disappointed in this, because I was looking forward to enjoying the balcony and wasn't able to. I asked to be moved to one of the first floor rooms, which do not have a view, but at least have a little patio area where you can sit outside, but they were all reserved.

The rooms were also a little damp, and being on the 5th floor you had to wait about 5 minutes for the water to heat up. As the front desk told us a couple of times, it's an older hotel. I have read the other reviews and see that the hotel does have improvements/renovations in store.

This was my first time on HH, and I plan to go back. When I do I would definitely consider staying at the Beach House again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holligolightly65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 20, 2013 via mobile

We enjoyed our stay immensely- great location, nice resort and facilities and friendly service. It did take the whole day to et the room made up- and breakfast started off as a real treat (à la carte menu) to a buffet, which was less interesting.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Gizzynl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, October 6, 2013
Dear Gizzynl:

Thank you for choosing our Resort during your recent trip to Hilton Head Island.....I appreciate you taking time to post your review describing your experience and providing feedback. I especially appreciate your complimentary comments pointing out the friendly service you received during your stay, we truly have a remarkable group of hospitality professionals who understand the importance of genuine, engaging service. I apologize for the delay in servicing your room following your first night's stay, however I'm pleased to announce that our housekeeping leadership has recently implemented a new service model that more efficiently completes the various types of daily guest room services we provide so that guests can have their rooms cleaned at a more convenient time of their choice. I'm also very happy to announce that Tim Nelson, our new Executive Chef, is now on property and guests can expect to see a delicious array of homemade menu offerings prepared using fresh, locally sourced ingredients, that will tremendously enhance the dining experience for each meal period. Your taste buds are going to thank you for choosing the Beach House. We hope to see you back again soon!

Best Regards,

Jeff Elseser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 19, 2013

This hotel was a great place to stay on Hilton Head. The beach is just awesome and very accessible. Our room was the farthest one from the ocean but it was still very accessible. The pool is huge. The room was quite nicely decorated and very comfortable. The blow dryers were a cut above what I have seen on this trip. Negatives would have to be the noisy AC and the little pillows. Oh and save your money and eat breakfast at Kenny B's. All in all I wish we were staying in Hilton Head longer but it is just the first stop on our South Carolina road trip.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nan555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, September 20, 2013
Dear Nan555:

Thank you for posting such a wonderful review describing your recent Beach House experience. Our close proximity to the beach, oversized pool, shopping at Coligny Plaza, and well appointed guest rooms are some of the attributes that our guests enjoy most about the Beach House and we're so happy that you were also able to enjoy them during your road trip through South Carolina. I promise we will have new luxurious pillows for you to sleep on when you come back after we complete the next phase of our renovations later this year. Thanks for choosing the Beach House.....we look forward to your next visit!

Best Regards,

Jeff Elseser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach House, A Holiday Inn Resort

Property: Beach House, A Holiday Inn Resort
Address: 1 South Forest Beach Drive, Hilton Head, SC 29928-6423 (Formerly Holiday Inn Resort Beach House)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Beach House, A Holiday Inn Resort 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
In April 2016, Beach House Resort completed $7 million in floor-to-ceiling guest room renovations. The new Premium Oceanfront Guestrooms offer front row seats to live music at Tiki Hut - and the new Premium Patio guestrooms are steps from the sand. The newly renovated Junior Suites offer plenty of space, ocean views, and space for up to five guests. With more than 50 miles of scenic trails at its doorstep, the resort's newly designed interior emphasizes Hilton Head Island's stunning coastline - with an airy, coastal beach vibe. And there's more... Highlights: • The 202-room renovation has transformed Beach House into a truly boutique, oceanfront resort on Hilton Head Island. • Beach House is home to the world-famous Tiki Hut, the only toes in the sand, drinks in hand experience on Hilton Head Island-here you'll enjoy live music daily, watch the pros play volleyball, and sip cocktails crafted by one of the Island's favorite bartenders. • Start and end your day at The Porch Southern Kitchen, serving up Low Country favorites all day long, complete with outdoor seating, an oversized fire pit, late night live music, and dive-in movies. • The sparkling Resort pool, located steps from Coligny Beach, is a perfect place to soak up the sun. • Beach House is just down the sand from Beach Market shops and restaurants ... and across the street from Coligny Plaza's 60 shops and restaurants - all connected by walking paths. • The renovations extend beyond the guestrooms - over 6,000 square feet of flexible meeting and banquet space has been upgraded to reflect the genuine beach vibe, including two of the finest private, beachfront event venues on the Island. The Resort can accommodate groups up to 300 people for events, weddings and retreats. What hasn't changed? The sounds of the ocean waves. Hundreds of yards of unspoiled beachfront. The perfect location across from Coligny Plaza. Onsite dining and live entertainment at The Porch and Tiki Hut. And everything you've come to love about Beach House. ... more   less 
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn

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