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“Back to the Beach House”

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Beach House, A Holiday Inn Resort
Ranked #9 of 28 Hotels in Hilton Head
Certificate of Excellence
Charleston, South Carolina
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Back to the Beach House”
Reviewed June 15, 2013

Was back to the Holiday Inn Beach House after having such a great time last year. A lot of renovation has taken place, the reception foyer was a little smaller than last year but was redone a little more brighter & newer. The room we were in was clean and updated and was very cozy. The only problem I found was the A/C filter clogged and wasn't getting much air flow. Once I pulled it out & washed the screen, we were "down town Charlie Brown" Worked great. Room service was good. They attended to our needs,as was last year. We were really disappointed that the restaurant was not open Friday night when we arrived. They had GREAT food last year & the chef even came out & greeted us. We were really looking foward for another outstanding dinner again but had to go somewhere else instead. The Beach House had some real great dining there, I'm suprised they let that go. A BIG PLUS was the lift at the pool for the handicap, you don't see many places that think about the little needs for the handicap. I am not handicap but I DO know people that are. I COMMEND the Holiday Inn Beach House for that and I thank you for all those who may need it. The Tiki bar still is fun ,Great drinks, good bands but a bit more pricey this year, BUT we still had fun. Check out was a breeze. In all , we still had fun, will be back again. HOPEFULLY..... the reastaurant will be open again for dinner, We really loved the food. Visited 6-7-2013 - 6-9-2013

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Capthaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Value
  • Cleanliness
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Marietta, Georgia
Level 5 Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 13, 2013

I love Hilton Head! It's like a slice of heaven on earth.
The Beach House Resort by Holiday Inn is really really nice. You can't ask for a better location and it is right on the beach! Located right next to Coligny Plaza, you don't have to move your car at all during your vacation if you don't want to. Coligny has lots of shops, places to eat, activities and plenty of Ice Cream to keep you cool!

The Beach House is very clean and very well kept. We had a large room with a king size bed that was very comfortable. The staff is friendly and helpful. Plenty of parking included.
On the resort is really nice pool and the beach is right out the back of the pool! They also have the Tiki Hut, right next to the pool where they play live music and serve really good and fun drinks.

I did a Priceline deal for a long weekend at under $100 a night! Excellent value!
It's a great family place and so convenient to many things.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank ldbga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 15, 2013
Dear Idbga:

We really appreciate the time you took to post such a detailed review describing all the reasons you love staying at the Beach House during your trips to Hilton Head. I'm sure your review will be very helpful for the many Trip Advisor readers searching for that perfect resort to enjoy their summer get-away. As you mentioned, our resort offers so much of what Hilton Head vacationers are looking for - the best beach, awesome pool, next to all the top restaurants and shops, great live entertainment at our Tiki Hut, and best of all, our friendly and helpful staff. Thanks for being such a loyal guest and I hope to have the opportunity to personally thank you during your next visit. Have a terrific summer!

Best Regards,

Jeff Elseser
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stratford on avon
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 11, 2013

This was my third trip to Hilton Head and the Beach House and to date it's never let me down.

We had a superb oceanfront room and were able to watch the dolphins swimming past every morning.

For a marvellous location, great value for money and a wealth of local amenities within walking distance the Beach House can't be beaten.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank KUTCHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 13, 2013
Dear KUTCHM:

Thanks for once again choosing to stay at the Beach House Resort during your most recent trip to Hilton Head Island......we truly appreciate your loyalty. Guest loyalty is an invaluable attribute that we believe can only be earned by creating a culture built on a commitment to hospitality as a lifestyle, which is one of our guiding principles. Hopefully, our efforts to continually elevate our service levels at the Beach House will help us earn the loyalty of many more guests in the future.

We look forward to your next visit so you can experience all the exciting improvements we have planned throughout the remainder of this year.

Thanks for all the wonderful comments you posted describing our oceanfront rooms and incredible location.

Best Regards,

Jeff Elseser
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Saint Charles, Missouri
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 9, 2013

More of a rough, younger party crowd clientele. The Room air conditioner was so loud we actually turned it off for the night. Could actually hear people using restroom and flushing directly above us. Hotel.com last minute deals rate was $199 but we checked in person and got a room rate of $159.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank Denise0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 10, 2013
Dear Denise0616:

I'm very sorry your experience at the Beach House was not more enjoyable. At this time of year Hilton Head Island,like most beach vacation destinations, has more visitors than at any other time of year due to children being out of school for the summer. Many of our guests come to the Beach House Resort with their families to enjoy our beachfront location and live entertainment at the Tiki Hut while swimming and lounging around our pool. It's true that our resort does experience a higher occupancy of young families in the summer months and they tend to really enjoy spending time together at our pool and on the beach, as well as listening to the great music coming from the Tiki Hut. In addition, our Tiki Hut is the only venue on Hilton Head that offers live music right on the beach, where guests can see the ocean and watch all the beach-goers playing volleyball on our four sand volleyball courts. The unique offerings of the Tiki Hut have made it an iconic location that many Hilton Head visitors not staying at the Beach House make a point to visit during their stay. In the fall our Resort experiences a higher volume of couples and group attendees and the Beach House vibe becomes more adult oriented. Perhaps your future travels will bring you back to our area in the fall and you can give us another opportunity to have you as our guest.

Thanks for choosing our Resort and taking the time to provide feedback regarding your experience. We hope to see you back again.

Best Regards,

Jeff Elseser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

Planning a wedding in HHI for next year, visited several sites, picked this hotel due to location but more important the people- they just work hard at satisfying you..period! From Tricia the coordinator to Caryl the pool waitress all folks worked hard all the time! DID not eat at hotel due to so many nearby options. ONCE car is parked their is no need to move it!! ALL is good.

Stayed May 2013, traveled with family
Helpful?
Thank papajoe226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 11, 2013
Dear papajoe226:

It was a pleasure meeting you and your family during your first site visit at the Beach House back in April. I can't tell you how honored we are to have the opportunity to host such an important and special event for your family. Earlier in my hospitality career I was actually a Wedding Event Manager and it was one of the more enjoyable experiences I have had. It's extremely rewarding to earn the trust to create some of the most cherished memories of our lives and then make it happen for the bride and groom and their families. I've always placed a premium on wedding events at each property I have worked at and the Beach House is no exception. Lead by Tricia, our entire team understands our obligation to your family and we're excited to help guide and serve you over the next several months leading up to your special day.

Once again, thanks for giving us this opportunity and taking the time to commend Tricia and Carlee........they are both wonderful associates.

Best Regards,

Jeff Elseser
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NC
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 7, 2013

My husband and I recently spent three nights at the Beach House Resort. It was a very good experience. Staff was friendly and helpful and the room was very nice. Since it's an ocean front property, we could walk right out on the beach, or stay by the pool. The rooms were nicely decorated with a large screen t.v. (no movie channels though). Ate at the Shack and had some great burgers! The tiki hut was also nice (a little pricey, but that's Hilton Head). The only negative we experienced was no housekeeping until our last day. For the price we were paying, I would expect daily housekeeping. Coligny Plaza is adjacent to the property and has everything you need to include a grocery store, and all within walking distance. Did not get back in our car until the day we left!

Room Tip: Handicapped accessible rooms are much larger if you need more space.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rdhddglvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 8, 2013
Dear njn343:

As I have mentioned in previous reviews, I value every guest review, but particularly enjoy reading the reviews posted by the many Trip Advisor Senior Contributors. These reviews are typically very specific and provide comprehensive insight to our guests' perspective of our resort. Your review provided great feedback on your positive experiences such as the burgers at the pool, our proximity to the beach, and convenience to Coligny Plaza. You also took the time to point out a process breakdown which impacted your perceived value when you did not receive our standard daily housekeeping service that all guests should be provided. I have reviewed this miss with our housekeeping team and we have refined our processes to ensure this mistake is prevented in the future. I hope you will consider returning to the Beach House and ask that you reach out to me directly via email so I can help make your next stay even more enjoyable.

Thanks for choosing the Beach House and taking the time to post such a helpful review.

Best Regards,

Jeff Elseser, jeff.elseser@thebeachhousehhi.com
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Westlake, Ohio
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 6, 2013

this hotel had everything i wanted . tiki bar with live music,a grill,pool ,a nice pool with a ocean view,good location to sea pines and savannah. the staff was excellant,the rooms were big and clean.i will definitely go back and bring more people to share with them

Room Tip: i actually stayed in march of 2012 . there was nothing wrong .
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debthelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Beach House, A Holiday Inn Resort, responded to this review, June 8, 2013
Dear debthelc:

I'm so happy that you found the Beach House Resort to have everything you needed to help make your vacation so memorable. I'm especially happy to hear how excellent our staff performed during your stay and that our housekeeping department continues to keep our resort so clean.

Hope to have you back soon and we look forward to making sure the company you bring next trip also has such an enjoyable experience.

Best Regards,

Jeff Elseser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beach House, A Holiday Inn Resort

Property: Beach House, A Holiday Inn Resort
Address: 1 South Forest Beach Drive, Hilton Head, SC 29928-6423 (Formerly Holiday Inn Resort Beach House)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Beach House, A Holiday Inn Resort 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
In April 2016, Beach House Resort completed $7 million in floor-to-ceiling guest room renovations. The new Premium Oceanfront Guestrooms offer front row seats to live music at Tiki Hut - and the new Premium Patio guestrooms are steps from the sand. The newly renovated Junior Suites offer plenty of space, ocean views, and space for up to five guests. With more than 50 miles of scenic trails at its doorstep, the resort's newly designed interior emphasizes Hilton Head Island's stunning coastline - with an airy, coastal beach vibe. And there's more... Highlights: • The 202-room renovation has transformed Beach House into a truly boutique, oceanfront resort on Hilton Head Island. • Beach House is home to the world-famous Tiki Hut, the only toes in the sand, drinks in hand experience on Hilton Head Island-here you'll enjoy live music daily, watch the pros play volleyball, and sip cocktails crafted by one of the Island's favorite bartenders. • Start and end your day at The Porch Southern Kitchen, serving up Low Country favorites all day long, complete with outdoor seating, an oversized fire pit, late night live music, and dive-in movies. • The sparkling Resort pool, located steps from Coligny Beach, is a perfect place to soak up the sun. • Beach House is just down the sand from Beach Market shops and restaurants ... and across the street from Coligny Plaza's 60 shops and restaurants - all connected by walking paths. • The renovations extend beyond the guestrooms - over 6,000 square feet of flexible meeting and banquet space has been upgraded to reflect the genuine beach vibe, including two of the finest private, beachfront event venues on the Island. The Resort can accommodate groups up to 300 people for events, weddings and retreats. What hasn't changed? The sounds of the ocean waves. Hundreds of yards of unspoiled beachfront. The perfect location across from Coligny Plaza. Onsite dining and live entertainment at The Porch and Tiki Hut. And everything you've come to love about Beach House. ... more   less 
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn

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