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“Just Wonderful!!!!”

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Disney's Hilton Head Island Resort
Ranked #2 of 28 Hotels in Hilton Head
Certificate of Excellence
Buffalo, NY
Level Contributor
142 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Just Wonderful!!!!”
Reviewed May 27, 2007

My husband and I stayed at the Disney Resort in Hilton Head Island with our 2-year old daughter for a week in May. We rented a 1-bedroom villa, and is was just wonderful. This was our 3rd trip to Hilton Head, but our first stay at the Disney Resort. This was by far our favorite place to stay on Hilton Head.

The villa was very roomy for a family of three. The theme of the hotel is 1940's fishing lodge, and it felt very welcoming and relaxing! Our daughter felt right at home immediately. There was plenty to do at the resort on your own, and they had daily structured activities on top of it (e.g., kayaking trips, campfires, toddler story times).

What we liked:

1) The beach! May proved to be a very good time to visit Hilton Head. The beach was not crowded, and we were able to find a parking spot at the Disney Beach House very easily. Most days we were able to park in one of the very first spots in the covered garage (which kept our car nice and cool), no matter what time of day we happened to go. A shuttle service was provided, but we did not utilize this during our stay.

2) The pools! On the grounds itself there was a larger pool (with a water slide), a toddler pool, and a jacuzzi. At the Disney Beach House, there was another pool. Life vests were provided free of charge at both areas. There were plenty of lounge chairs available, and plenty of convenient covered areas by the pool for those wishing to stay out of the sun for awhile. The Disney Beach House also provided a large air-conditioned area with couches, chairs, and a televison. The restrooms were very clean. There were also snack bars located at each pool area, along with some recreational acitivities (e.g., ping-pong, arade games).

3) The grounds! The grounds of the resort were beautiful and well-maintained. Located throughout the resort were bird feeding areas that attracted herons, pigeons, egrets, blue birds, cardinals, and wood peckers. There were also things like horseshoe pits, shuffleboard, and hammocks scattered throughout. We were initially disappointed that we wouldn't be staying right on the ocean, but after staying at the resort we felt differently. The views Broad Creek, Shelter Cove, and the grounds provided were quite beautiful. There was also a pretty nice playground located in a fenced-in area. The pier and the boardwalk along Broad Creek were also nice touches.

4) The room! our 1-bedroom villa had a stand-up shower, a large jacuzzi tub, and two sink areas. There was plenty of closet/storage space and convenience items (e.g., washer/dryer, ironing board, dishwasher, microwave) right in the room. The private balcony was quite large and had two rocking chairs, and a picnic table. Our daughter loved the little booth in the kitchen area! Things like Tide, dishwasher soap, and Palmolive were provided along with the usual (e.g., soap, shampoo, coffee).

5) In the morning, there was coffee in the lobby, and there was lemonade throughout the day. At 3:00 pm they put out yummy cookies! (This was all free).


What we were disappointed in:

1) Towels. The resort seemed to be pretty stingy with the towels. When we arrived (on a Sunday) there was a sign in our room stating that we would not have towel service until Wednesday. The sign also stated that if you would like your towels replaced before then, you could request additional towels for $6 per set. The resort provided beach/pool towels in the room which was a nice touch. However, when we forgot to bring our towels down and went to ask the staff for one, we were allowed only 1 towel per room. Going back up to the room was pretty inconvenient with a toddler, so the 3 of us shared the one towel. Not a big deal, but when you are paying $280 and up per night for a hotel room, getting a towel should not be a big deal. That said, the housekeeping staff seemed to be replacing towels more often then the sign stated. This was a huge relief!

2) The staff seemed to be constantly spraying the landscaping with what appeared to be pesticides. It made us a little nervous to walk by them with our toddler.

3) The food. My daughter and I are both vegetarian and tend to eat more healthful foods. When we have gone to the Disney resorts in Florida, it was very easy to get healthy choices, and there was a vegetarian option at each restaurant and snack bar. This was not the case at the Disney Resort in Hilton Head. The kids meals all came with French fries or potato chips, and the only vegetarian option was a garden salad.

Overall this was an excellent resort! The 3 things we didn't like weren't big enough deals to change our experience, and the bug spraying and the unhealthy food choices probably would have happened no matter where we stayed! We would definitely choose this hotel if we go back to Hilton Head.

  • Liked — The overall experience!
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
17 Thank TrpReviwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Laguna Niguel, California
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed May 19, 2007

My husband and I are time share owners. We traded our week for our vacation on Hilton Head at the Disney's Hilton Head Island Resort from May 5th - May 12, 2007.

In our traveling group ~ three adults, age 42+. We had a two bedroom unit (can accommodate up to 6 people). The room looked just like the internet photos that I had seen before our visit. I was not disappointed by the décor, condition or appearance of our unit. The resort was very charming, great theme, very welcoming and we thoroughly enjoyed the Shelter Cove Harbour location.

Unfortunately, the first tropical named storm of the season, Andrea, came thru while we were in South Carolina. We experienced intermittent rain and wind gusts 45+ for most of our week. It didn’t hinder our site seeing, but most of the restaurants that usually offer out door seating, which we thoroughly enjoy, were closed due to weather. Winds subsided towards the later part of the week and the Shelter Cove marina came alive.

This was our first visit to Hilton Head and also our first stay at a Disney Resort. I had read previous reviews that described this resort as "Mickey - without the - Mouse". As it turns out, it was very low key, it seemed as we had the resort to ourselves. It was just what we were hoping for.

During our stay, we called house keeping on a couple of minor items and service was excellent. The reception desk was helpful at all times; tips on local sites, maps, including directions and traveling distances between cities located nearby, Savannah (about one hour away) and Charleston (about two hours away).

If you’re traveling with children, at check-in you’re given a calendar of events for the week which includes many options of things to do; camp fires, crafts, nature tours, site seeing tours. We didn’t book any of the events or excursions at the resort during our stay.

Our unit was on the 2nd floor (highest level), over looking a marsh. We had a balcony with a picnic table and two rocking chairs. The unit was well stocked with utensils, coffee maker, dish washer and washer, dryer, vacuum. The master bedroom had a whirlpool tub and ample closet and storage space. Just as a site note, at check-in, we requested and were granted a 2nd floor unit, but as it turns out at that level, you’re looking at mostly tree tops, a 1st floor unit would have offered a better view, because we would have been able to look thru the trees, instead of tree tops.

The resort offers a snack bar “Tide Me Over” near the pool; breakfast items, hot dogs, hamburgers and other snacks. No sit restaurant on site, but with Shelter Cove Marina nearby (a bridge that connects the resort to the marina), worked out well for us. There’s a small store adjacent to the snack bar. Fishing poles and crab nets are available for rent on site.

The Beach House is within a mile away and overlooks the Atlantic Ocean and an expansive beach and pool on site. There’s a shuttle service available to and from the Beach House every 15 minutes.

The week we were vacation, we were given a flyer regarding a Beach House event scheduled for Tuesday evening the “Edmond’s Family Low-Country Boil” from 6 p.m. to 8 pm. at the Beach House. This event featured entertainment and dinner; all you can eat boiled shrimp, smoked sausage, red potatoes, corn-on-the-cob, apple-cider marinade port tenderloin, hushpuppies, gumbo, green beans, ceasar salad, whiting fish, chicken fingers, mac & cheese, corn-on-the-cob, rice and desserts. Prices were Adults/$25 and Kids/$10. Should the weather have been better, we may have booked that event.

Adjacent to the Disney Hilton Head Island resort is the Shelter Cove Harbour. The marina offers waterfront shopping, dinning and a variety of boat excursions to choose from; fishing, dolphin, dining.

I’ll preface the following by saying that my husband and I are both self-employed in different sales industries. When we vacation we’re still connected to our business and wireless internet connectivity has become increasingly important to us when we travel. We log in once or twice a day to check e-mail and follow up while we’re away. This Disney resort offers dial up in the room and internet hot spot areas are located near the office and pool areas. We experienced low signals and had to find alternate locations at the marina to log on. When I booked our reservation at the Disney Hilton Head Island resort I was aware of the type of internet service offered, but service provided was below expectations and I’ll research this far better prior to booking our next vacation. It’s just a matter of convenience.

My alternate choice in choosing our accommodations was the Marriott Surf Watch which is within 4 miles from the Shelter Cove Marina area. While we were on the island we visited the resort, took a look at the two bedroom room model, it appeared to be smaller than our unit at the Disney, Hilton Head Island resort, however, the Marriott Surf Watch is a newer resort and offers the granite counter tops and décor is all up to date, the resort is now complete, no construction in process, and offers wireless internet in every room.

Should we return to Hilton Head – we’d choose the Marriott Surf Watch, only because of the up-to-date internet connectivity. Otherwise, our number one choice is the Disney, Hilton Head Island resort, mainly because of the Disney charm and superior location.

  • Liked — Spacious, clean and very charming
  • Disliked — Unit was great - regarding view - first level may have been better, second level had tree top view
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
17 Thank LagunaLizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 1, 2007

My wife an I drove down from NY for a 4 night stay. It was our first time on Hilton Head Island and as Vacation Club members, we were looking foward to checking out the resort and the area.
Check in was quick and easy and as usual the entire staff in the resort was extremely nice and helpful. They had tremendous knowledge of the island and surrounding area. As you will read, there are two pools one on the property in the resort which is quite nice. You can grab a snach or drink at the counter upstairs. The pool area is cool at night when lit up. The other pool is at a nicely set up private beach club which you can access by bike, car or Disney shuttle. The club also has a walk up bar and counter service for lunch. (We didn't get to sample the food). The resort is in a good location with everything you need in close proximity. Just outside the gate are two restaurants, both with outside bars on the water. You can walk around the marina and see a bunch of restaurants and shopping. Lots of golf nearby and the front desk will assist you with tee times.
About a 15 minute drive will bring you to Harbour Town which is loaded with shops food and drink on the water. Our personal favorite was The Salty Dog.
Overall it was a beautiful island with a lot to do. and very relaxing. We'll be back. Good luck

  • Liked — Nice people everywhere
  • Disliked — None
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank Frank67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 9, 2007

We spent 4 days at the disney resort in Hilton Head, before heading up to Augusta. As always, our experience at any Disney resort was outstanding. Not to be mistaken for the thrill and excitment of Disney World, but just a relaxing pleasant stay.

  • Stayed April 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank PaLongball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Washington, WI
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 28, 2007

Our extended family of 6 stayed at this beautiful resort May 17th thru 24th. We all had such a wonderful time! Our ages ranged from 3 to 60 and yet there was something for everyone to do.

I would like to address a previous post regarding the ‘darkness’ of the resort. I am not sure what the poster expected (maybe some Key West style colors) but the theme of this resort is South Carolina fishing cabins. Disney is very big into having a theme for their resorts and I found this one very appropriate. We had a two bedroom villa and did not find it dark in any respect. The colors lent to a relaxing, peaceful ambiance. I loved how even on the wooden bench in the hallway there was a hint of Disney (I won’t give it away – you have to go and find out what it is for yourself). The view from our balcony was nothing short of spectacular. I have stayed at resorts that are right on the ocean and I couldn’t say that those views were better – just different. The marsh view that this resort has is constantly changing during the day. I could have spent my entire time just sitting on one of the two rocking chairs they provide for you on the balcony except that there was so much else to do.

We rented bikes for the length of our stay which was very reasonable - $80.00 for all of us. If you like to bike, welcome to paradise! We set out everyday on an adventure. The paths are very nicely done and take you past some gorgeous landscaping.

The kids programs are terrific and the cast does a great job making the kids feel special. Most of the programs are at no extra cost. There is also a campfire several times a week. Many are educational and center on the local environment – river otters, dolphins, the marsh, etc.
.
One thing I must mention is the excellence of the staff in regards to the safety of the guests. While I was sitting by the pool a young girl went down the slide and had trouble getting to her feet. While the fully clothed parent just stood there calling their daughter’s name, the lifeguard blew his whistle and jumped in. In less than 20 seconds three other staff members came running – one to cover the lifeguard’s chair and the other two to assist the original lifeguard. The little girl was fine, thankfully.

Another incident happened to our three year old. While walking on a wood deck she got an enormous sliver in her foot. We tried unsuccessfully for an hour to get it fully out – kept breaking off. I called the front desk to ask about a walk-in clinic and they said they would have a first responder come to our room within five minutes. Sure enough, the head of the recreational staff – a wonderful person named Rich – came to our room and spent another hour with us. Despite all of our best efforts we were unable to remove the sliver. Rich felt very bad about it and brought her back a huge lollipop and promised to drive us to the walk-in clinic the next day which he did. (the doctor had to make an incision and put her on antibiotics but he did get the sliver out!). That kind of service would not happen at just any old hotel. I don’t impress easily but my hat is off to the staff there.

We loved our time there so much we are already planning a trip back!

  • Liked — The activities
  • Disliked — Having to leave!
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
17 Thank vero4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington county
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 11, 2007

We expected a more Disney-like experience, but were really disappointed. The place is very dark. The furniture, cabinetry, floors, rugs, etc...everything is DARK. Even with the drapes open, it's still gloomy.

Disney really missed the mark with this one. Not only did they make mistake after mistake in regards to furnishings & decor, they neglected to put a restaurant here. Dedicated Disney vacationers are used to dining at a quaint Disney restaurant - not here, unless you like a little walk-up sandwich window. Yes, there are alot of restaurants in this area, but most are pizza shops and diners.

We have no plans to return.

  • Liked — Pool
  • Disliked — Poorly lit, no restaurant
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank NJTravelers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed January 24, 2007

This resort is delightful in winter. Who would have thought? I went in January to celebrate my boyfriend’s 30th birthday, and it was nearly deserted. We felt like we were in a very posh and secluded resort. The staff was great—no slack off time during low season here! In fact, it was just the opposite. They had plenty of time for conversation, letting us know lots about the island and the resort. There were still plenty of activities—I would call a week early and get a list faxed. They change every week, but most are pretty much the same. I thought we’d have tons of relax time, but there was so much I wanted to do. And having a list ahead of time helped me plan.

We did the kayak tour, and were going to do the dolphin tour that was offered, but we did not have three people. You can pay for three and still go, but try the kayak tour first. We saw a lot of dolphins, and it was cheaper than the dolphin tour, so we saved some money. Kayak ran around $30 each, and there was a guide. We rented poles for $5 a day, and fished off the pier and up by the lodge. Bait is $2 a bag, and comes with about 12 frozen shrimp. We did catch fish—some decent sized ones, and there is a place on the pier to clean them. You will have to fish at high tide, though, which is not typically in the middle of the day.

The resort is amazing. It is very well themed, and you can relax or do activities. B’lou Crabbe is a great story teller, and the campfire with s’mores is great fun, even for adults. We also enjoyed taking the nature walk and talking to the naturalist.

It is true the beach is far away, but we rented bikes for our length of stay--$50—and would ride there every day. It took about 15 minutes, and the beach house and beach are both spectacular. We found LOTS of shells. Be aware, it is illegal to pick up the sand dollars or star fish if they are still alive on the beach! Also, be aware that there is nowhere to eat on property in off season after 5 PM. Expect to have to go off property for a meal. Don’t forget to buy your refillable mug when you get there!

This resort didn’t get great ratings for couples, but we loved it and had a very romantic time—lying in the hammock, watching the sun set at the beach, collecting shells. I was worried I would be bored going in off season, but I loved the tranquility of being one of the few people on the island and at the beach. And being more secluded made it feel more romantic.

Last tip, if anyone in your party is celebrating a birthday, be sure to let the front desk know. They’ll put balloons and a card from Shadow in the room on the special day. And make sure to catch at least one story session with Mr. Crabbe! It’s great fun!

  • Liked — All of the activities
  • Disliked — Lots of things closed early in off season
  • Stayed January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank gerialexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Hilton Head Island Resort

Property: Disney's Hilton Head Island Resort
Address: 22 Harbourside Lane, Hilton Head, SC 29928-3522
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Hilton Head
#2 On the Beach Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Disney's Hilton Head Island Resort 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Disney's Hilton Head Island Resort is located on the picturesque coast of South Carolina, 5 hours from Walt Disney World Resort. This warm home-away-from-home-fashioned after a 1940's hunting and fishing lodge-combines local charm with simple pleasures and outdoor fun for the entire family. The resort features multi-roomed villas and many recreational activities, including 12 miles of heavenly beaches famous for clear blue waters. ... more   less 
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Also Known As:
Disney`s Hilton Head Island Hotel Hilton Head
Disney Hilton Head Resort
Disney Hilton Head Island Resort
Disneys Hilton Head Island Resort
Disneys Hilton Head Resort

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