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“Beautiful resort!” 4 of 5 bubbles
Review of Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
Ranked #4 of 29 Hotels in Hilton Head
Certificate of Excellence
GreenLeadersGold level
Montreal, Canada
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Beautiful resort!”
4 of 5 bubbles Reviewed March 28, 2014

This beautiful resort offered the perfect experience. Gorgeous hotel and gardens, access to the beach, a spacious and comfortable room with a private balcony, and a delicious breakfast. We enjoyed our stay very much.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KaC_Mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
Thank you for your wonderful feedback. We are happy to know you enjoyed our grounds, room features and breakfast options out of Heyward’s. As season approaches, we will be opening up our SweetCane bar and grille by the poolside as well as live entertainment. We hope to have the pleasure in welcoming you back in the near future!
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2,099 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (471)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

We were excited about our anniversary trip this year. When we arrived at Sonesta, the entire staff was friendly and the grounds are beautiful. The place is amazing!! Mollie at the front desk made our experience even better with her professional help, superb knowledge of the property, contagious laughter, and huge smile!! The service was top shelf and we will definitely be back!!!
PS give that girl a raise before I hire her to come back to TN and work for me!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank MrsACElkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
Thank you for choosing the Sonesta Resort Hilton Head Island for your anniversary stay! We are delighted to hear you enjoyed our grounds and the staff was friendly; especially Mollie at the Front Desk. We are very fortunate to have associates such as Mollie who genuinely cares to create great memories for our guests. Thank you again for your fabulous review. We hope to welcome you back again for your next anniversary!
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Clinton, NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

My family and I were traveling back to NC from FL when we decided to stop by Hilton Head for a night to break up the travel time. We did a quick search for hotels in the area and chose Sonesta based on reviews. We were not disappointed! Very nice resort, well maintained and clean. When arriving Kelli Lively helped check us in and in casual conversation told her we were traveling back home from FL were we took our little boy on a Disney Cruise for his birthday. To our surprise after going back to the room after visiting the swimming pool/beach for the afternoon we found a "birthday basket" of gifts for our little boy. VERY IMPRESSED!!! What a extra special treat. Would highly recommend this resort to anyone visiting the area. Wish we were able to stay longer. Thanks Kelli for making our stay with Sonesta a great one.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
We cannot thank you enough for taking the time to post this five star review regarding your recent stay with us. We are very excited to know that Kelli played a positive role in your experience; she is a fantastic asset to our resort and we are very pleased that she was able to make your family’s stay memorable. Thank you again for this review and we hope to welcome you back for a longer vacation!
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Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 25, 2014 via mobile

Me and my wife visited this resort for her birthday and we absolutely loved it. Fron the Large Smart TV in the room to the balcony. Great service. My wife enjoyed the Arum Spa treatment. GREAT ALL AROUND HOTEL

Stayed March 2014, traveled as a couple
Helpful?
1 Thank ChaunceyDuckett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
Thank you for taking the time to post your five star review regarding your stay with us. We are excited hear you chose to stay with us for such a special occasion! Thank you for acknowledging the service you received at the resort as well as Arum Spa. Every associate at the Sonesta Resort Hilton Head Island strives to exceed guest expectations. We are ecstatic to read we were able to deliver our promise of excellence. Thank you again and we hope to welcome you back to the Sonesta very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tysons Corner, Virginia
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 25, 2014

This was my first visit to Hilton Head in a few years and wanted to say in a nice place for a long weekend. The Sonesta was a good pick. It is a smaller hotel compaired to the Weston, but just as nice. Our room has on the 5th floor over looking the pool area. The room as clean and spacious, no complaints there. The only area the hotel could improve on was the cleanleness of the common areas. When I arrived, there were cherrio's split on the carpet just outside the elevator on the 5th floor....when Ieft on Monday, they were still there, although a bit stepped on....same with a cup I placed on the table in the lobby, it sat all day on Saturday empty. Someone should be more responsible for the general appearance of the place.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Daninchatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
Thank you for taking the time to write your review regarding your recent stay with us. We are very happy to know your stay was enjoyable and the view from your room was to your liking. We appreciate you bringing to our attention some Housekeeping follow up items which we will be sure to improve upon. We appreciate your genuine feedback and hope have the pleasure in welcoming you back in the future!
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Cartersville, Georgia
1 review
5 of 5 bubbles Reviewed March 25, 2014 via mobile

This was a weekend getaway for my husband and I and I couldn't imagine staying anywhere else! The staff was friendly as soon as we walked through the door. We checked in at a timely manner and headed to our room. 
I am OCD about cleanliness with hotels and let me just say this was the cleanest I have seen. The hotel was remolded so everything was up to par. Although we only ordered drinks at the bar, the restraunt seemed to be a popular place. 
The grounds of the resort were beautiful and the walk to the beach was short.
Overall, I would rate this resort with 10 stars if I could. Keep up the good work Sonesta Hilton Head!

Stayed March 2014, traveled as a couple
Helpful?
Thank abbyvickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
We cannot thank you enough for this fantastic five star review regarding your getaway with us, and yes we will take 10 stars if the rating would allow! We are very pleased to know you thoroughly enjoyed our recent renovation to the property and appreciate you acknowledging the cleanliness of our property as well as your prompt check in experience. We pride ourselves in delivering excellent service in every area you visit and we are happy to hear you enjoyed your experience at Bayley's bar. Thank you again for this review and we hope to welcome you back soon!
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St Louis, MO
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

We had a brief stay at the Sonesta resort in Hilton Head, but already have been discussing when we can return. The layout of the resort is very thoughtful, rooms are clean and spacious, beds and pillows were very comfortable, and little touches make it feel less like a resort and more intimate.

You never have to leave if you don't want to leave. Bike rentals, free board games, heated outdoor pool, beach access, lovely grounds, hammocks, friendly staff. We even asked about a late check out, and were genuinely surprised when they agreed to a mid-afternoon time.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nearmiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review, March 30, 2014
We truly appreciate you taking the time to write such an amazing review regarding your stay with us. We are thrilled to read our property and taff made such a positive impact and you were able to enjoy every aspect of our newly renovated resort. The choice of décor at any Sonesta property is indigenous to the surrounding area. Being set in the Low Country, our new renovation incorporates the warmth and comfort that this area has to offer. We are happy to hear you enjoyed your stay and the staff was accommodating to your request. Thank you again for this wonderful review and we hope to welcome you back for a longer stay next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Resort Hilton Head Island

Property: Sonesta Resort Hilton Head Island
Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza

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